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  • Softyfire

Overview

Softyfire has a rating of 4.65 stars from 63 reviews, indicating that most customers are generally satisfied with their purchases. Softyfire ranks 167th among Antivirus Software sites.

  • Service
    2
  • Value
    1
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What reviewers want you to know

Positive highlights

  • Mac Love was very helpful and fixed my problems. Was very patient waiting for my slow computer to boot up.
  • My support from my tech jack wells was very helpful, i could not done it without him.

Critical highlights

No critical highlights yet

How would you rate Softyfire?
Top Positive Review

“Very efficient”

douglas f.
7/13/17

My support from my tech jack wells was very helpful, i could not done it without him. I have no idea how these systems work & am lost when It comes to repair or making them work properly! Thank god that there are people like you!

Top Critical Review

“Scam - Fake code”

Nancy R.
5/8/20

I am retired on a fixed income and this site scammed me for $49.99 and emailed me a fake username and passcode to download Microsoft 365! No response to emails!

Reviews (63)

Rating

Timeframe

Other

Reviews that mention popular keywords

mac love (3) very helpful (15)
Thumbnail of user douglasf26
1 review
4 helpful votes
July 13th, 2017

My support from my tech jack wells was very helpful, i could not done it without him.
I have no idea how these systems work & am lost when It comes to repair or making them work properly! Thank god that there are people like you!

Thumbnail of user nathenb2
1 review
1 helpful vote
September 25th, 2017

For all the work and conscientious care you have demonstrated I thank you. My impression is that you love your work. You have expert technical skill and present a very high degree of human caring. Absolutely impressive good work. Google and Gmail are tops! Your additions to my laptop for protection are amazing.
Love and kindness to you and your family. Nathen Bernshaw, Victoria BC

Thumbnail of user lewisk17
1 review
4 helpful votes
July 11th, 2017

I would like to mention that I'm very happy with the fact my computer is fixed and finally working great! Andy was very respectful and def fulfilled. Andy was very helpful and fixed my problems. Was very patient waiting for my slow computer to boot up. He explained everything about what he was doing and the time it would take to complete.

Thumbnail of user katherinek21
1 review
2 helpful votes
May 18th, 2017

Mac Love was patient and thorough! I highly recommend him, even for complicated matters, as mine was!

Thumbnail of user katefrancesc
1 review
1 helpful vote
April 30th, 2017

Softyfire staff help me a lot to resolve my issue. I was very impressed with the gentleman's knowledge base, manners and patience, since I am handicapped which slows me down. I also learned some new maneuvers which will be help ful. It just doesn't get better Regards Kate C.

Service
Thumbnail of user walterp38
1 review
0 helpful votes
September 18th, 2017

Everything went well until the point where the tech said he would continue working on my laptop, and would then call me. For some reason Supremo dropped the connection, so your tech should have called to tell me to re-open Supremo. I waited for hours, and he never called. Finally, I called your number twice to find out what was happening. OK, Yahoo seems to be working again.

Thumbnail of user shermhilanc
1 review
0 helpful votes
October 9th, 2017

Technician was helpful. He was patient with men in an area now which I have little knowledge. I appreciate the act of helping me understand what was taking place.

Thumbnail of user maggiej17
1 review
2 helpful votes
July 25th, 2017

Work on Time-Limited. Always write a brief review of all programs. I will call you if I have any questions in the future. Thank you very much for your help today.

Thumbnail of user mariaw84
1 review
4 helpful votes
July 16th, 2017

A big thank you to Steven for his expertise, professionalism and especially his patience getting through my Yahoo problems, Mil gracias!

Thumbnail of user mikep230
1 review
3 helpful votes
July 12th, 2017

I'm not very good at working on a computer and he was very patient which I really liked a lot because it helped to keep me calm during the process

Thumbnail of user sherylc32
1 review
0 helpful votes
October 16th, 2017

Jack Allen was my blessing today. He had exceptional Customer Skills and was able to tune into my feelings. After speaking with Jack I was able to understand what abuse my PC went through without my knowledge. He taught me a lot regarding the PC and how to protect my information on the PC.He was GREAT

Thumbnail of user allenm54
1 review
3 helpful votes
July 18th, 2017

Your tech. Is perfect. She knows everything. She understood my pain and you helped me in a good and have the patience and cracked my pc problem. You are really polite, and you are really amazing, thanks full for your help I could not do it without yourself,. And thanksfull for the help and the patience that you have with me. I hope that everything goes well for you. A word cannot explain the thanks that you helped. Thank you

Thumbnail of user davidr395
1 review
4 helpful votes
July 13th, 2017

My support tech was very much equipped to handle the problemi presented him with. Thank you for your much needed help

Thumbnail of user cindieg1
1 review
0 helpful votes
October 4th, 2017

The technician was very good. He makes me understand each and everything very clearly. Technician calm, and i recommend everyone to have this kinds of support.

Thumbnail of user erichl10
1 review
4 helpful votes
July 11th, 2017

I'm very happy with the fact my computer is fixed and finally working great! Aayan was very respectful and def fulfilled my needs to the fullest. In no way was I sure until he was complete with success. I am a very happy customer and will def be in touch with Aayan in the future should anything go wrong.

Thumbnail of user nancyr618
3 reviews
0 helpful votes
May 8th, 2020

I am retired on a fixed income and this site scammed me for $49.99 and emailed me a fake username and passcode to download Microsoft 365! No response to emails!

Thumbnail of user thomasa101
2 reviews
4 helpful votes
July 21st, 2017

Mac Love was great and performed above expectations. Thanks for a great job. Please be advised that I will call on you for any additional help that I may need in the future. TSA

Thumbnail of user ronaldt47
1 review
3 helpful votes
July 18th, 2017

Mr. Love was efficient and actually exemplary in his grasp of the problem and with the rapidity of the solution. I was very pleased with his fine attitude towards me as a novice.

On the whole I am very happy having worked with him.

Ronald Thomas

Thumbnail of user charlesn42
1 review
0 helpful votes
October 14th, 2017

Technicians were very helpful. There was a small language issue, but service was very good. I feel very confident that they were able to correct the problems in my computor system.

Thumbnail of user ronl52
1 review
0 helpful votes
September 25th, 2017

The tech Support is very good, helpful, i wood recommend everyone about the technician help. They make me understand what is the problem and resolved it. Very p
Patient.

Thumbnail of user jimmyg43
1 review
0 helpful votes
October 25th, 2017

YOUR TEAM DID AN EXCELLENT JOB AND WITH LET MY FRIENDS KNOW ABOUT THE SERVICE GIVEN. THANKS TO SOFTYFIRE.COM.THE TECHICIANS WERE VERY HELP AND TALENTED.

Thumbnail of user kathief1
1 review
2 helpful votes
May 4th, 2017

I feel mac's work is very helpful. Since
I am not computer literate. Trust is a big issue for me.

Thumbnail of user simonem25
1 review
0 helpful votes
August 7th, 2017

Steven has helped me to solve the problem. He is very patient, professional and courteous with me. I appreciate very much his help. He told me that I may call him anytime to get help, and gave me his identification and number. Thanks again.

Thumbnail of user thomasc169
1 review
1 helpful vote
April 28th, 2017

You did a very good job... You are very nice and polite... He knows the technical work very well. He is very excellent technician. He fixed my every issue and provides me a excellent services...

Thumbnail of user loisl21
1 review
0 helpful votes
September 18th, 2017

These gentlemen were fantastic and i am very pleased with all there help thank thank you. I really enjoyed them being able to clean up everything for me and I would recommmend them again to anyone who needs this service. Thank you very much

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From the business

Softyfire is proud to be known as one of the best & premium antivirus and computer security solutions. Softyfire is dedicated to provide Antivirus and protection solutions for every home & small business. Whether you are running a small business or using a home PC we can promise to provide you best services to ensure safety and security of your computer.
Our Mission
The underlying fact about Softyfire is that we care about the benefit of each and every customer we have helped till date. We love our customers and we love to hear back from you. We focus on providing the finest antivirus and security protection support and ensure a memorable customer experience.
Our Price
With easy payment solutions ranging from recurring, one time fix to annual subscription, Softyfire can offer best services to your business or home in a way that suits your requirements.
OUR PROFICIENCY
All technicians are certified with several years of computer experience. Softyfire maintains an exceptionally strong commitment to continued education, for it is within the discipline of knowledge that helps Softyfire to provide exceptional computer technical support.
OUR MERIT
We aim for excellence in everything we do. From the way we run our business to our customer service. In everything we do, we truly believe that “good enough is merely a starting point.
OUR RESPONSIBILITY
We take our responsibility and passion for providing security to your computers using the latest antivirus protection tools. This is why Softyfire only hires techies with good experience. We always try to find the most cost efficient and fastest solution for you, the customer.

Business History

Softyfire is the world’s most loved tech support brand, providing support to consumers & small businesses. With a growing global footprint, Softyfire services are available in the United States, the United Kingdom, Canada, Australia, UAE the GCC, India and Singapore. Leveraging its proprietary Digital Service Cloud software technology platform, Softyfire delivers support to millions of customers globally and its services are available on demand.

Company Representative

Thumbnail of user dipranjanj
Ryan M.
Customer Care Officer

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