SoftwareKeep

Don't believe the majority of the positive reviews about Softwarekeep. These guys sell pirated software. Do NOT buy anything from this website, unless you want to get scammed. I tried calling to get my money back and the phone number did not work. Once I finally got through, but they just gave me another pirated copy of Office. Very unethical and fraudulent.

Dont trust them. I am still fighting with paypal to recover my money. They issued me a used key to register my product them refused to refund It. They can say whatever here is the proof.

This is an updated review. SoftwareKeep sold me a product that stopped working after I reinstalled windows. After a painful and persistent several days back and forth with customer service, they finally addressed my concerns. To their credit, they went above and beyond with a free software upgrade in the final solution, but the original problem and their initial reaction to it makes me wary.

They sent an invalid AV key. Support tries to google answers. Ray was who I spoke to, and he was not knowledgeable and not helpful. I asked for a refund and they refused. I wasted $50 and 30 minutes of my time.

In August 2021, we purchased Windows 10 Enterprise LTSB 2016 65 bit. Sofrwarekeep had the best price we could find on the web. We downloaded the product and successfully installed it but but the provided product key would not associate with program we tried to register. After considerable on and off communications, repeated clean installations and online troubleshooting with the company representatives, SofwareKeep provided me with a different product key. This too would not associate with the program. SofwareKeep then refunded me the purchase price. Overall, I lost considerable time during the repeated installations and troubleshooting and was delayed in my work. We turned to a different vendor, trustedtechteam.com Their product was marginally more expensive but it installed cleanly and the correct product key became associated with the version I installed.

Placed my order for MS Office 2016 on Wednesday 5:47 PM and received the product key the next day, Thursday 7:46 AM. The price was very competitive. There were no issues installing the software and registering it. I'm very happy with my purchase. Minus 1 because it took a while to get the product key.

I bought a copy of Office 2019 from them. They took 3 hours to send what their website said would take less than 30 minutes, and when they sent a physical copy of the product, it had so many problems it took me 3 hours to find a way to fix it. Their agents like to hand up on the customer, too, even while we were talking - if I said anything the agent did not like, he just hung up!

Purchased Lifetime access to MS Office. Activation code they sent was rejected by MS as "already in use". SoftwareKeep techs could not remedy problem after two days trying. I got tired of sending them screenshots of MS error messages so cancelled the transaction after losing most of two days time drafting an important contract. They refused to send another activation code saying I had not provided enough screenshots. So I asked for my money back and a screenshot of the merchant transaction proving they did so. To date they refuse to do either. Taking your chances with these folks.

Buy office directly from Microsoft. Theirs is expensive and renews earlier than just buying it from office directly. Once you enter the product keys getting these details from Microsoft office they will not give you a refund.

Customer service agents were rude and snippy. I needed help and they made me feel stupid and like I was a bother. I don't recommend them.

Had some technical issues with the install of Microsoft Office as it didn't work on Mac OS 10.12. But the company refunded the purchase.

I bought an office 365 from this company (document 1) and the code they sent me did not work. They have not refunded my request and appear to be claiming its already installed yet Microsoft Assistant does not acknowledge its existence (document 2)

If at all possible i would have given this a zero. Since my purchase last week i have been trying to install this software and get the same answer every time the key you provided has been used. I have tried to remidy this with this business, i only get email responses to use the link that tells you how to install the software. It has not worked the first 12 times what difference would it make to try it again. I have given them my phone # on several occasions to resolve the issue and evidently they are not interested once they get your $99 so they reach out im will up this one star but buyer beware it may be cheaper to buy the full product from a repituble dealer like amazon for some real help

This is a review for softwarekeps. Softwarekeps is an online retailer that chose a name similar to softwarekeeps to fool people. I don't know if softwarekeeps is also a scam, but it wouldn't surprise me. I'm only explaining with evidence below that softwarekeps is a scam.

First, they charge you $129. Then they send you this link. Sorry, this is an UPDATED review. I pasted the wrong link before. The link below is the actual link that SoftwareKeps sends you to download the software you paid for. There is no license key. The file has malware in it, so if you execute the.exe install file, make sure that it is on a test computer and not your regular machine. I included the link to DEMONSTRATE that this is bogus. If you want to buy an Acrobat 2022 DC Pro trial copy with malware in it, you can click on the link below to get the same file they will send you for $129, but you can just get the malware for free now (assuming that's what you want).

https://www.softwarekeps.com/Download/AdobeAcrobatProDC2022x64.exe

You download an exe file and malwarebytes says that it is trying to install a "trojan.bat.dds" file and then it launches a web browser and takes you to a site selling what looks like pirated software that also probably has malware in it.

The company says it is in Tennessee, but it has a +44 UK phone number that nobody answers.

So far as I can tell, my antivirus software kept this executable from installing malware, but I ended up canceling that credit card and getting a replacement just in case they were going to go shopping with it.

The e-mail with that link says "you don't need a license key because the software is 'preactivated'" and also "please make sure to turn off your antivirus before installing the software."

At the very least, I wish that offshore scam companies would hire a marketing consultant so that they can develop brand names that aren't in broken English, nonsensical, etc. Softwarekeeps and softwarekeps both appear to be brand names in English created by non-native speakers who didn't bother taking a six week English language course. I speak Spanish as a second language and since I'm not an awful, lazy person, I would totally ask a native speaker, use a dictionary, etc. before making a brand name in Spanish for a company or product.

Don't fall for all of the fake reviews. This is. A very elaborate scam and most of these reviews are fake. I bought microsoft excel and after I downloaded it, i couldn't open anything. They will also drain your credit card if you cant call in time to stop it. DON'T DO IT. Just buy through microsoft.

I made a mistake purchasing a product but they help me fix it immediately. Thank you so much. I will recommend this website to all of my friends..

James helped me to install my new Microsoft Office 2022. He was so patient and helpful, and friendly. So, thanks Software Keep company for your help!

This is a way late review. Several years ago, after my hard drive fried and Microsoft couldn't find the record of my purchase of Windows 7 Ultimate (since the records were on the fried hard drive), used Softwarekeep to get replacement (after reading reviews etc.). First product key did not work (said it was invalid), Softwarekeep sent a second, with which I was able to complete installation. Followed all prompts to register with Microsoft, everything fine for 6 months. Installed no new software in that time, other than updates to existing programs. Then started getting message on start-up that version of Windows 7 was not genuine. Softwarekeep sent a new product key, which I could not install. Emails and phone calls not responded to from that point, at which point I went to different software.
Will never use the service again.

I recently purchased copies of MS VISIO 2019 Professional and MS Project 2019 Professional from softwarekeep, after researching vendors that provide MS software sales. The transaction went through smoothly and was simple to complete. The software download and product key authentication process worked flawlessly.

Ordered Publisher, paid by credit card. Received an email saying they have to 'verify' the order. Hours went by and nothing. Called in, and they sent an email offering an upgrade to a software we didn't even order. Then they claimed they 'ran out' of the key codes for Publisher. How? Now it will take 2 days to refund the money, when they should have just voided the charge so it didn't go through at all.

Was looking for the best price and thought this was not legit. Purchase and download were smooth. Flawless!

I ordered Excel and got and was billed for Office. Ok, whatever, then when I went to install I got the dialog box that the software was registered to a different Microsoft account. I had not other account. The idiot at the help desk was either sleeping or multi tasking as it took forever for him to respond. After awhile he sent a form for me to rate his service. I said you have not got the software working yet how can I rate you? He said oh darn, I guess that did not work out so well... Finally I got a hold of Microsoft to figure out what other account I could have had. They helped me and it was not even registered to me but someone else. Wow...

Code did not work because it said it had already been redeemed. Immediately contacted SoftwareKeep via its chat app and asked for another, valid unredeemed code. Rep (Joe) said I probably redeemed the first one and was trying to get a free new code (why I would do so is not clear). Joe demanded remote access to my computer to check (and assist he said) which I refused. Then he became angry when I asked to just cancel the deal, accused me of not accepting his "help" and said I had to prove that I had not redeemed the code in order to receive refund. How I would do that is not clear. That is when I ended the chat and contacted my credit card company. Could be a scam to gain remote access to computer by sending already-used codes? Be careful when dealing with this company. I quickly purchased and downloaded the product from a more reputable (though more expensive) vendor and it works fine. Did it with a valid access code of course.