• ShopClues

ShopClues

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Overview

ShopClues has a rating of 1.15 stars from 176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ShopClues most frequently mention customer care, return request, and online shopping problems. ShopClues ranks 681st among Marketplace sites.

  • Service
    30
  • Value
    30
  • Shipping
    30
  • Returns
    28
  • Quality
    29
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
53
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The item shows delivered but only the invoice came and there is no way to reach the customer service or send an email
  • They are not contacting us and they don't their customer care also.
How would you rate ShopClues?
Top Positive Review

“Right on time delivery and Right on time Refund”

sunder r.
1/3/22

My recent experience with Shop Clues is very positive. I ordered an item, ( Coco peat 20 kgs) it was delivered with 2 days delay. The quantity and quality were perfect. 19.8 kgs recieved against 20 kgs which is quite ok. I had also ordered a SATA cable to USB. This order was cancelled by the Seller as they did not have stock. They sent as message that they are trying alternate suppliers and after a few days, I received a message that they are processing the refund. I recieved it yesterday ( 2nd Jan 2022) without having to follow up. Also there were daily messages regarding the status of my refund. Shop clues should continue to operate like this. My experience was positive.

Top Critical Review

“Intentionally cheaters”

Vicky N.
8/9/21

I suggest that one should never buy products from Shopclues.com. They are cheaters Their customers care service is just for name sake It is all done intentionally I request everyone don't waste your money by purchasing on this site After They take fake orders and accept payment And cancel orders on the spot without refunding payment back in account

Reviews (176)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (17) customer care (29)
Thumbnail of user aishuk
1 review
0 helpful votes
March 2nd, 2024

Hi guys this is bharani from adyar,few weeks ago i ordered shopclues.com web site for refushed nokia c3-00 model phone but very worst product and then service,and then next day i will apply return progress but he cannot respons,i have loss 1800rs most of platforms are very worst Guys my humble request kindly please go direct purchase.thanks too all.
Yengitta ipa yentha proofum illa yennoda shopclues phone number is *******467.
Customers are not a cheaters,thank you

Tip for consumers:
no at tall

Products used:
eletranics

Service
Value
Shipping
Returns
Quality
Thumbnail of user vickyn55
1 review
2 helpful votes
August 9th, 2021

I suggest that one should never buy products from Shopclues.com.
They are cheaters
Their customers care service is just for name sake
It is all done intentionally
I request everyone don't waste your money by purchasing on this site
After
They take fake orders and accept payment
And cancel orders on the spot without refunding payment back in account

Tip for consumers:
They are cheaters
Don't trust them

Products used:
I had ordered for door nets

Service
Value
Shipping
Returns
Quality
Thumbnail of user sonalid
10 reviews
139 helpful votes
December 10th, 2015

My brother had ordered a mobile phone from shopclues. The prices listed on this site is good but takes so much time to delivered. They should improve their delivering services. So that this site more became in contact of customers.

Thumbnail of user ravindran4
1 review
0 helpful votes
November 1st, 2022

Order No: ******* Dated 04-Oct-2022
Product: Philips SPA75 Portable Speakers (Black)
Defective product delivered. When ShopClues complained is insisting to contact manufacturer. Manufacturer refused to accept any responsibility.

Service
Value
Shipping
Returns
Quality
Thumbnail of user birendrat
1 review
2 helpful votes
February 11th, 2022

Two times I have ordered DY 4 PCs Car Tire Valve Stem Wheel Air Caps Cover Keychain Set BMW logo Black from SHopclues.com but both time they sent onlyCar tire Stem Caps only and that also different colour which colour does not suit my requiment. And both time they did not send the BMW logo black keychain. Please do not order any products from Shopclues.com. There service and product is bogus and non reliable company.

Tip for consumers:
Please dont use this site for any shopping. I tried 2 times but same different product and missing products suppled.

Products used:
Car Accessories

Service
Value
Shipping
Returns
Quality
Thumbnail of user dipankarb6
1 review
1 helpful vote
June 8th, 2021

I actually ordered product key of windows 10 for 339 rupees it looks cheap to me on ShopClues website but they actually Not Delivered to me at all I don't received any parcels from them but how fake is this website they claim on website product delivered but I would rather ask ShopClues to whom you Delivered it was supposed to be emailed neither that happened you Morons... business making fraud website portal indian Govt should ban these kind of website such a fake website not even able to track product ID mentioned in image

Tip for consumers:
Don't buy fake product from this website Indian govt please ban such foolish website which has no means of good service just making people cheat and earn money useless waste of time.

Products used:
They delivered my $#*!

Thumbnail of user pramodk33
1 review
0 helpful votes
April 25th, 2021

ShopClues is such a worst group that they mingle with courier person and do not deliver the product.
Recently I booked 16 products at a time and 14 items have been delivered by so-called worst ShopClues and 2 products they have not supplied.
It is a worst group. They're cheaters.
One useless fellow from ShopClues called me and told me that he would reimburse my money but till today I have not received any products/ money.
Dear friends do not buy products from this worst ShopClues..

Products used:
Kitchen items

Thumbnail of user spoortis
1 review
3 helpful votes
June 3rd, 2020

This is one of the rediculous website I have ever seen which doesn't protects the data of their customers n their fake lucky winners can be found on Google n people are making big amount in name of lucky draw registration fees I have lost my 23 k, how can you guys be so insensitive about what hakers are doing in your name will never ever use or recommend shop clues to anyone

Thumbnail of user manojk173
1 review
0 helpful votes
September 4th, 2021

Shop clues one of the worst purchasing site, its really a cheater site. If its last site of purchaseing in the world i will never suggest to any one for it. Same on you...
You deliver me wrong order, according to your return policy i share every detail, but still nobody try to contact me. Go to hell... I request each & every one dont make any single order and dont waste your money. Such a pathetic service provider

Thumbnail of user sachinn9
1 review
1 helpful vote
August 19th, 2020

Dont buy any thing with Shopclues, I purchased Rs 5519/- kids bike but I get Damaged Bike and when I Return this Bike personally in Pinkdel pvt ltd. New Delhi, after receiving goods by them Shopclues didn't return my Amount of Rs 5519/- and Courier Charges Rs 1274/- till Date, Even Shopclues Customer Care Support also not provide help for the issue, Shopclues is worst ecommerce Company, Even I write mail to CEO Mr Sanjay Sethi but also didn't get any help.

Tip for consumers:
Kindly removed to your shopclues products service provider agents who Intentionally Send repaired damaged product to the customer through Shopclues Brand tag, really this is the wastage of my time and my money, Solve my this issue as soon as possible and refund my amount, else I will go to Consumer Forum, My Order ID is 188071426

Products used:
Return the Order ID 188071426, worst pick up facility with same delivery location.

Thumbnail of user poojas183
1 review
0 helpful votes
September 9th, 2022

ShopClues is the Worsted app ever I have seen literally i will never recommend to anyone in my family and friends I just want to know that why you reject my return request continuosly so, just do me a favor if you can, You do one thing, you give me your address, I send you the product and now I neither want the product nor a refund, keep both of you, I will thinking I donated to the ShopClues because you are most poor people, you desperately need more than me, that's why your rating has dropped so much from everywhere (Google & Play Store) and you literally deserve it because you people fool the customers to take their money and literally my 429 rs. Just waste literally it was my mistake to order with ShopClues because i ordered from ShopClues despite Amazon and Flipkart because they give coustomer to best return policy and literally I'm really disappointed with ShopClues customer support

Thumbnail of user shararth949
1 review
1 helpful vote
August 16th, 2023

Fraud website don't buy anything waste service their not respond, their have $#*!ing process, please don't buy.

Thumbnail of user rajuj6
1 review
0 helpful votes
June 18th, 2022

Myntra contact us number *******244 just enquiry support now Myntra contact us number *******244 just enquiry support now Myntra contact us number *******244 just enquiry support now Myntra contact us number *******244 just enquiry support now

Thumbnail of user aravindkumars
1 review
0 helpful votes
April 14th, 2021

I ordered a headphone at a lower price. I placed the order via debit card and they committed that within 17th April I will get an order. But now they messaged that the order has been cancelled due to delay and refund has been processed and with 12 days it will reflect your account.

I think they are fraud. They can use our bank details and they can cheat us.

I suggest the upcoming customers not to buy here.

Thumbnail of user zoyak12
1 review
0 helpful votes
February 1st, 2021

Worst service... delivered wrong and expired product and not accepting return request
Dont trust them

Thumbnail of user shivkumard
1 review
2 helpful votes
June 8th, 2020

I ordered wellberg premium non-stick electric tandoor( 10 inches) on 22nd March 2020 which was lock down period but once lockdown is opened & E-commerce business allowed 8n my account it's showing out of stock & there is no option to cancel saying that they are searching with alternate. This is totally not acceptable. If they don't have product 8n stock order must be automatically cancelled.

Thumbnail of user gordonm29
6 reviews
10 helpful votes
July 27th, 2015

Nice collection of products at whole sale prices. Definitely recommend all to go for this.

Thumbnail of user prahladd1
1 review
0 helpful votes
June 3rd, 2021

I ordered for Live plant namely Rare Nanouk Pink Wandering Jew but delivered normal wandering Jew which I did not order. I talked to customer care team but they denied return or refund. They are simply hopeless. Don't buy anything from ShopClues. The differences between the two are big enough. Worthless services!

Tip for consumers:
One of the worst experiences

Products used:
Leaf plant

Service
Value
Shipping
Returns
Quality
Thumbnail of user sinireji777
1 review
0 helpful votes
June 28th, 2023

I ordered a black n white dress for 4xl size but I got Black n green xl size and it took 2 weeks to deliver

Products used:
I don't want to order anything in the future from the app

Service
Value
Shipping
Returns
Quality
Thumbnail of user ravinderj1
1 review
1 helpful vote
November 5th, 2020

Fraud. I have given daughter for serial PVC rice lights. Instead of 10pcs they supplied me two pieces only.
When I try to contact them no response.
Very big fraud.

Thumbnail of user shailjas5
1 review
2 helpful votes
August 22nd, 2020

These Guys are Highly Unprofessional No after sales service's

Please stay away USE AMAZON OR FLIP CART THEY PROVIDE BEST PRODUCTS AND AFTER SALES SERVICES dont purchase anything from here let me tell you why?

I purchased a mobiles that stopped working after 5 days they are insisting me to go to customer center rather than replacing

They dispatched duplicate accessories I got duplicate charger with my mobile

I ordered for Blue color Products they Dispatched White

Thumbnail of user mja9
3 reviews
0 helpful votes
July 23rd, 2019

I bought a shoe last time, it has a fiting issue i got exchanche in 3 days, so u can also buy from there.

Thumbnail of user staffo
1 review
1 helpful vote
May 18th, 2022

Worst site for purchasing. Delivers damaged items which are not even in working condition and customer care dont respond and replacement is not available. So dont go for any purchase from this site

Products used:
Nokia 3315

Service
Value
Shipping
Returns
Quality
Thumbnail of user devashishc
1 review
1 helpful vote
August 30th, 2020

Without doing purchase, i am receiving ordered mails then cancelled automatically for many of their products from 10.30pm to 11.30pm. It was so irritating that I was trying their customer care but no responses till now. Pathetic

Thumbnail of user navinv2
1 review
0 helpful votes
June 28th, 2020

This site is not worth its name when you go for return. I wanted shoes a size up, but it was never picked up. I wonder when you can deliver why you can't collect? Moreover Reebok shoes made in India don't match the original quality.

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About the business

Founded in 2011, ShopClues.com is one of India? ۪s first marketplace models to establish a connection between buyers and sellers in a managed environment. ShopClues.com offers nearly 5.3 crore SKUs, over 2,750 global & domestic brands, and thousands of o...

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