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  • SaferWholesale

SaferWholesale

Corporate Values

Overview

SaferWholesale has a rating of 2.84 stars from 1,104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SaferWholesale most frequently mention customer service, credit card, and golf cart problems. SaferWholesale ranks 34th among Auto Parts sites.

  • Service
    128
  • Value
    122
  • Shipping
    120
  • Returns
    76
  • Quality
    118

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 78.3%
Positive
36
Neutral
0
Negative
10
95
See all photos

What reviewers want you to know

Positive highlights

  • I recently used Safer Wholesale to purchase a Golf Cart.
  • It has been so awesome to have the customer service be so on top of things the way you guys have been.

Critical highlights

  • They sent me the wrong trike kit, and refused to take it back without me paying for the return shipment.
  • Contact your credit card companies, and report this fraud - They take money and don't deliver.
How would you rate SaferWholesale?
Business's Favorite Review

“Everything I Need”

Shane B.
3/4/21

The site has everything you need, and items you never knew you could get. I love the selection and that they will always work with you to get you a deal.

See full review
Top Positive Review

“Fun to ride golf cart”

Mike B.
4/14/22

Spoke with Ray and purchased the terminator electric golf cart. I ordered it fully assembled, took 3 weeks to arrive. Fast delivery and a fun golf cart. Nice company to do business with.

Reviews (1,104)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (188) credit card (30) golf cart (50) trike kit (10)
Thumbnail of user rabilushuaibu64
1 review
0 helpful votes
October 7th, 2023

We purchased the electric forklift a few months ago and it has been working so well in the farm and made all the heavy carry easy to move. These guys and this company is one that I truly trusted when it comes to forklifts and any other machines. Highly recommend!

Service
Value
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Thumbnail of user marys1192
1 review
3 helpful votes
February 8th, 2022

I purchased the e-trike. Beautiful well made bike BUT even my professional bike assembly tech had some issue with on line assembly video. Trike comes in A LOT of parts. It would be so helpful to have written step by step diagrams & assembly instructions on line + video option for more skilled bicyclists. NO paperwork in box. Shaky amateur assembly video online, whips too fast from one step to another & seems to miss some steps. Need diagrams of parts, wiring & placement of controls by handlebars.- probably OK for a skilled bike tech but in my opinion,, too vague &* quick for average buyer.

Tip for consumers:
request WRITTEN & simplified assembly diagrams, parts lists & step by step instructions in addition to the existing on line video assembly instructions which even confused a professional bike tech I hired to assembly the e-trike. Kudos to the parts department who did immediately send the missing battery for the trike.

Products used:
electric adult tricycle

Value
Shipping
Quality
Thumbnail of user mbayegaye202
1 review
0 helpful votes
October 7th, 2023

I purchased my very own coco coupe, thanks to Saferwholesale! We just received the delivered a few days ago and we can't be happier. It has helped us go around the farm without getting too tired. Thank you so much!

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Thumbnail of user kumbojiabubakartongo
1 review
1 helpful vote
October 7th, 2023

I own a little storage place for my business and since there are lots of heavy baggage that needs to be transferred without damage I had to buy a forklift to do it all safely. And this company was fantastic! I really have no idea how to buy a great and all in good condition product but thanks to Saferwholesale for being such a great partner. Thank you! Great buy!

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Value
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Thumbnail of user georgef612
1 review
0 helpful votes
March 28th, 2021
Verified purchase

It was good! Thank you for your help today! I don't know why though that I have to use 50 words

Thumbnail of user williamp174
1 review
5 helpful votes
January 2nd, 2018

Your price was higher than anyone else I could find for the particular item I wanted Superior jacuzzi steamer tub

Thumbnail of user 08160063093chika
1 review
0 helpful votes
October 7th, 2023

It was such an amazing experience knowing that we purchased from one of our trusted dealers. I cannot recommend them enough for being consistent for the best interest of their client. Highly recommend.

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Value
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Thumbnail of user rumanamusa14
1 review
0 helpful votes
October 7th, 2023

This company had the best customer service I ever received when buying my new forklift. Though it took more than a week for it to be delivered but during the delivery and seeing how of great shape it was, it made me more excited to work in the farm. Thank you!

Thumbnail of user camillenelson19797
1 review
0 helpful votes
October 7th, 2023

It took only two weeks before the sauna that I ordered was delivered and installed. Saferwholesale was very good at communicating with its customers while making sure that we are fully aware of the pricing that we needed to pay and the delivery date that we should expect. Everyone was friendly and awesome. Thumbs up for that.

Tip for consumers:
The sauna was working so well. We've been using it since it was delivered.

Products used:
Infrared sauna.

Service
Value
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Thumbnail of user igalq37
1 review
1 helpful vote
October 7th, 2023

So happy that we choose to trust Saferwholesale on our first purchase of golf cart. It was awesome with no scratches and in a very good condition. We've been using it for couple of months now and it made traveling in our farm fairly easy. Highly recommend!

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Value
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Thumbnail of user goutamneelesh80
1 review
0 helpful votes
October 7th, 2023

This company did an amazingly great job. They delivered the forklift within 12 days. The customer service was friendly and made contact with us until the delivery. It was an easy and smooth process, I cannot thank them enough.

Service
Value
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Thumbnail of user mieshar4
1 review
0 helpful votes
March 2nd, 2024

I purchased two atvs with them only making it where i couldl borrow 2300 dollars and now because they say i missed a payment i am now in debt with them by 4300 dollars asked could i return the item due to neither one running after a couple of days of use for one of them and a day of use for the other one. They have poor customer service so yeah i gave them a 1 should be a 0000 all the way. Do not buy anything from them.

Products used:
none

Service
Value
Shipping
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Thumbnail of user barbaras4029
1 review
1 helpful vote
June 10th, 2023

Thank you so much guys!
I've recently received my new golf cart. Thanks a lot! Fantastic business.
The crew was incredibly communicative, and the delivery went well. I checked it out and it looks great! I just loved it. A dream came true. No greater service could have been asked for.

Value
Thumbnail of user ifogahshittubarry
1 review
1 helpful vote
October 7th, 2023

Bought a forklift to Saferwholesale, and though I was a little hesitant at first, my neighboring farm assured me that they are very easy to communicate with, and they were! It was like a torn removed from my chest when we started contacting Saferwholesale and they respond fast. It was an easy transaction thanks to the cool guys of Saferwholesale.

Service
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Thumbnail of user kelseykarley8943
1 review
0 helpful votes
July 14th, 2023

Excellent company to deal with, with regards to online ordering of sauna that we decided to have at home. They were easy to communicate with, very friendly and transparent with the charges. From the initial contact to shipping out the order was absolutely amazing. Highly recommend this company! Thank you so much Saferwholesale.

Thumbnail of user hassanaahmed444
1 review
0 helpful votes
October 7th, 2023

As a first time owner, it was such a great experience buying coco coupe with the help of Saferwholesale. Customer service was friendly and extremely accommodating as well. Highly recommend!

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Thumbnail of user haddabuhamida
1 review
0 helpful votes
October 7th, 2023

We've been using the sauna for more than a month now and has been very satisfied with its functions and how it really helped us detoxify at a very inexpensive way. We always have a great time whenever we use the sauna, especially on stressful days, or you just had a blast on a weekend with lots of alcohol. Thanks!

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Thumbnail of user kevinl1167
2 reviews
10 helpful votes
July 8th, 2020
• Updated review

Hello everyone well like I said on 06/01/20 I went online to www.saferwholesales.com and I made a $969.76 purchase for a model VIP 49CC GAS SCOOTER after a week I was given a call by someone at safer whole sales telling me that the VIP scooter is actually out of stock and will not be back in stock soon that they have a boom pyt scooter to give me if I agree to it so I did after another 2 weeks of waiting I called back got the run around and was even hung up on several of times repeatedly, I also was placed on hold for long periods of time like 45 minutes long I would just hang up finally I got through and asked to speak with management! A nice guy picks up takes my call he then informs me Mr Lopez I am personally taking care of your order thanks for being patient the problem is the front fender was cracked on the boom pyt model we were going to send you so I was then offered to choices a full refund or a later ship date of July 3rd 2020 for the boom pyt scooter he says to me a bran new shipment will be in and I and a couple others who have been waiting patiently and who has ordered in June will be the first ones to be shipped off no later than July 3rd 2020 so I picked a new color of choice scooter and today is 07/07/2020 I'm still waiting on shipping details and tracking confirmation? I am trying to be patient but my patience is really running slim I hope to hear from safer whole sales informing me of the status of my purchase any day now from what I was told by Bob the manager is that by July 3rd 2020 my scooter will be shipped off to me that they will then forward all new information with ship date and tracking over to me being that we just had 4th of July weekend I'm thinking it can be tomorrow when I finally hear something from these guys my gut feeling tells me I'll be getting my scooter this month some time soon? I will definitely be upset if I don't! I'll post my final last review on this when I receive my scooter if I do? Guys don't get me wrong if I receive my scooter this month and had to wait almost 2 months I'm gonna give them a good RATEING out of five BECUASE calling in trying to find out the status of my order is hell with the customer service guys but as far as the price and items and shipping goes I understand things happen but if I don't receive my scooter by the end of July giving them 60 days in total I will then give a poor RATEING and a bad review all the way around I'm not gonna be all upset for having to wait up until 60 days though because we are in the crisis of COVID-19 alot of people including myself are purchasing mopeds scooters and bikes orders get backed up and things do happen that causes delays so come when I receive my order this month you will hear back from me with another unboxing review if I don't receive it by the end of the month then you'll still hear back one last time from me with a bad RATEING review? But until then guys I'm just waiting trying to keep it positive!

Part #1 waiting on my purchase of a boom pyt 50cc scooter
June 18th, 2020
• Previous review

On June 1st 2020 I went online to saferwholesales.com I made a purchase via with credit card for a boom vip 50cc scooter four days later I was given a call by a employee from saferwholesales.com informing me that the scooter I paid for is out of stock that they do have a blue boom pyt 50cc scooter ready to ship out to me instead? I agreed to it but now it's been 3 weeks since I purchased on the 06/01/2020 so I gave them a call first I was on hold for 45 minutes so I hung up and called back same guy answers no apology for having me on hold for so long only to be told that the reason why my scooter has not been shipped out yet is because they have many backed up orders! I asked to talk with a manager I was out on hold for only 3 minutes this time a nice guy picks up tells me that he is personally working on my order and he insures me that it will be not to long from now before it is shipped out I was happy to hear this! I'm currently waiting on it still as of today 06/17/20

Thumbnail of user soraseck6
1 review
0 helpful votes
October 7th, 2023

I thought we needed an additional electric forklift and since I have known Saferwholesale for more than a year now, I went to their website and check if they have an electric forklift available and they have! I went ahead to buy one and they were more than happy to serve me. Their customer service was amazing. I would love to recommend them if you needed any forklifts.

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Thumbnail of user mar1783203
1 review
0 helpful votes
October 7th, 2023

It was a pleasure Saferwholesale! Thank you very much for making my electric sauna purchase seamless and amazing! I never thought that I could enjoy some relaxing sauna in the comfort of my home. Thank you so much! Highly recommend!

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Thumbnail of user jenniferc1448
1 review
17 helpful votes
April 15th, 2020

This place is a joke. Quoted me a price and then refused to honor it. Refused to let me speak with a superior and refused to give me the name of the person in charge of the building.
Worst customer service ever.

Thumbnail of user lindismas
1 review
0 helpful votes
October 7th, 2023

Bought a new electric forklift at Saferwholesale and received such great service while finalizing everything document needed for ownership. It was a smooth process I must say.

Service
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Shipping
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Thumbnail of user helenampalagike
1 review
0 helpful votes
October 7th, 2023

I can really say that my sauna was absolutely amazing! It added a way of relaxation inside my house and I can't be happier how it turned out! Thank you Saferwholesale for making it possible for me to have such an amazing equipment at home!

Tip for consumers:
You should try checking out Saferwholesale

Products used:
Sauna

Service
Value
Shipping
Quality
Thumbnail of user eileenr263
1 review
1 helpful vote
August 12th, 2023

Our new sauna arrived this past couple of days, and I love it. We have used traditional saunas for many years, but this was our first and the most exciting experience using this infrared one. It warms up quickly and feels so relaxing. Most of my body aches were gone.

Thumbnail of user barryaichou84
1 review
0 helpful votes
October 7th, 2023

It was my first time owning a sauna at home and I never thought it would give me such satisfaction every time I get into it. I always look forward for my weekly sauna since it was installed at home. It made a huge impact to my whole well being and I can't be happier with it! Thank you!

Products used:
Infrared sauna

Service
Value
Shipping
Returns
Quality

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From the business

G. S. I. Is an industry leader in wholesale distribution. We have over 11,000 products and 1,000 distribution facilities in the United States. We sell products for Home, Leisure, Sport, and Lifestyle. Our prices are the lowest around because we ship the products directly from the manufacturer's distribution warehouse to the customer, without passing through a retail establishment. We customize our shipping to the specific location of our customer, so you will never be overcharged for shipping. We have customer service, tracking, sales, Parts and Warranty Departments all available for communication via telephone. We are here to cater to our customer's exact needs even though we cannot be physically near the customer.

Business Highlights

  • Nationwide shipping!
  • Call 1-866-710-6096
  • Nationwide Shipping!

Business History

Our business was started in 2000, specializing in Motor Sports. We used a mixture of local sales and internet commerce to gain a larger client base. We began to branch out and work with different manufacturers and distributors within a wide variety of areas. As our business grew so did the demands of our customers. We began as a small office with a handful of dedicated employees. As customer demand grew we branched out into numerous departments for customer relations and our organization grew to around 50 employees. Each of our employees has a special area of expertise and are designed to handle any type of issue a customer may have. As of today we have grown into an industry leader in getting a customer the lowest price for a product shipped directly from the manufacturer's distribution facility without passing through a retail establishment where price becomes inflated.

Company Representative

Thumbnail of user saferwholesalec
Mark C.
Customer Service
Typically does not respond to reviews
Owner And Operator of G.S.I. - Contact Me With Any Questions!

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