• RPG Show

RPG Show

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Overview

RPG Show has a rating of 2.54 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. RPG Show ranks 92nd among Wigs sites.

  • Service
    12
  • Value
    13
  • Shipping
    13
  • Returns
    10
  • Quality
    14
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
33
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Some of there advertised wigs are on Aliexpress for 1/5the cost!
How would you rate RPG Show?
Top Positive Review

“Dominic 002 wig”

Kash J.
9/11/22

I purchase the beautiful highlighted wig to wear to work mostly. The highlights are perfect and not too loud for work. And the hair texture is very realistic. My only drawback is that after a month you can experience lots of shedding and I try my best to prevent it because of course I want my wig to last long. Overall very realistic wig and they followed my customization requests perfectly such as cutting layers into my wig before shipping. I am a repeat customer.

Top Critical Review

“I will never order from them again”

Hannah C.
3/2/22

Placed an order, canceled it WITHIN 15 min! Immediately emailed company that I would like to cancel because you can't find anywhere in order details to cancel. Spoke with an agent and she said no problem they will cancel. 4 hours later at 2 am I get another email from a lady saying my order is already processed. Liars! I am livid, I hope this company goes under absolutely disgusting business practices. And why is there no phone number to call and speak to someone. It's obviously a china company.

Reviews (39)

Rating

Timeframe

Other

Reviews that mention popular keywords

wigs (10)
Thumbnail of user gabbyk22
1 review
1 helpful vote
November 14th, 2022

Cap-A. Glueless full lace cap. Standard density.
Hair color like picture
Length: 18inch
Silky
I would like to first say, that their customer service assistance, was helpfulness and diligent with this purchase and concerns. I really do appreciate all the effort, attention and time that went into my purchase. Secondly, I can say that I'm greatly satisfied. My wig was sent with care, timely shipping. Again I wanted to thank them for the high level of customer service. Got a lot of compliments.

Service
Value
Shipping
Quality
Thumbnail of user hannahc388
1 review
9 helpful votes
March 2nd, 2022

Placed an order, canceled it WITHIN 15 min! Immediately emailed company that I would like to cancel because you can't find anywhere in order details to cancel. Spoke with an agent and she said no problem they will cancel. 4 hours later at 2 am I get another email from a lady saying my order is already processed. Liars! I am livid, I hope this company goes under absolutely disgusting business practices. And why is there no phone number to call and speak to someone. It's obviously a china company.

Tip for consumers:
Do your research. They are a china company disguising like they are black owned it’s disgusting

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user kashj3
1 review
0 helpful votes
September 11th, 2022

I purchase the beautiful highlighted wig to wear to work mostly. The highlights are perfect and not too loud for work. And the hair texture is very realistic. My only drawback is that after a month you can experience lots of shedding and I try my best to prevent it because of course I want my wig to last long. Overall very realistic wig and they followed my customization requests perfectly such as cutting layers into my wig before shipping. I am a repeat customer.

Products used:
Wigs

Service
Value
Shipping
Returns
Quality
Thumbnail of user jg877
1 review
2 helpful votes
December 8th, 2022
Verified purchase

I've been with this company since 2019. My units have lasted a long time especially when I take care of them properly. The customer service is great and a strong factor of why I have stuck with this company. They have always answered any questions or concerns I've had. They also care about their customers, I get emails from them not only when there's a sale or when I order units but they will ask if there is any suggestions or improvements they feel they should look into to create a strong rapport with their customers. I've recommended this company to many of friends and get many compliments on my units

Products used:
Wig Units

Thumbnail of user vanessaw461
1 review
0 helpful votes
June 21st, 2023
Verified purchase

I am a novice with hair installation, and have made several purchases from RPG Hair, as well as RPG SHOW. I received lots of compliments that people thought i had went to a professional. The unit is very good quality hair and extremely soft. The customer service makes contact to keep you posted on updates regarding your order as well as clarifying any questions. I love being able to customize my units with the RPG SHOW.

Products used:
Medium Length Layered Medium Brown with Highlights Lace Front Wigs - Gianna002

Service
Value
Shipping
Quality
Thumbnail of user yavettelawrence
1 review
8 helpful votes
March 30th, 2023

I never received my order however they sure took my money! No response when e-mail them. I'm very upset.

Tip for consumers:
you people are crooks

Products used:
i never got my order

Service
Thumbnail of user clarrissat
1 review
12 helpful votes
May 2nd, 2021

I ordered a curly lace wig unit for an upcoming vacation, and let's just say I was extremely disappointed. The wig was absolute trash. I could get a better unit on Aliexpress. Atleast you know what to expect with them. 500 dollars wasted! The curly unit I received was of several different curl patterns. The hair was advertised as silky, but what I got was a mix of silky with kinky and doll type hair. Just straight trash. They only send good units to paid wig reviewers. Never, ever will I waste my hard earned cash on a trash company like RPG show.

Tip for consumers:
Beware of false advertising

Products used:
Wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelp5688
1 review
1 helpful vote
April 4th, 2023

I am absolutely in love with my wig I just received. I am a regular when it comes to RPGSHOW their quality never disappoints! They are so versatile as I can always opt to go glueless or for a super secure look I can choose glue, either way I love these wigs.

Tip for consumers:
Excellent customer service.

Products used:
Wigs

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindseyb118
1 review
3 helpful votes
June 27th, 2020

I love the selection of wigs and customer service at RPGSHOW. I have purchased two wigs from this site and love both! I have Alopecia and wear a wig every day. These wigs are very durable and last a long time. They have a wide selection of trendy and timeless wigs. Penny at RPGSHOW was patient, understanding, and very helpful with my wig buying process. I will always recommend RPGSHOW!

Thumbnail of user latoyajones1008
1 review
2 helpful votes
September 16th, 2023
Verified purchase

I ordered my wig. Weeks later they sent me a tracking number. The same day I clicked the tracking number it said delivered to a city I do not live in. Thank God I used PayPal. I had to file a claim. I am still waiting. They stopped responding to my emails.

Thumbnail of user evea59
1 review
12 helpful votes
November 25th, 2022

I really wanted to love this wig. The color was absolutely beautiful. I immediately got on the phone and I told my sister. I told her stop looking I found the go to place. Just a week later, the hair quality showed its ugly face, literally. This wig it's horrible hair quality, it is a horrible matted mess. I don't sleep in my wigs, I don't get how a "well known company, RPG Show" has such low quality products. I have been purchasing wigs for years, this wig is in the top 5 worse. I literally threw $500 out the window. If this wig is a one out of a million fluke, I have the worse luck in the world. Im glad stopped my sister's purchase, her cart was almost $700, if she hit pay I would have felt horrible.

Products used:
Wig

Thumbnail of user soniar210
2 reviews
11 helpful votes
June 27th, 2022

The quality of Rpgshow's wigs are just okay. In the last five years or so, quality of so-called lace-front wigs has gone way down in general, with even the costly high-density wigs having very large and very visible holes.
Basically, having tried several wigs from several sites, including Amazon, they're all the same very so-so quality, with very discernable knots and lace, particularly if you don't want to be forced to perform a bald-cap, glue-to-your-head process (yuck).
Back to rpgshow. So with their clearance items, you just may, as I did, get a stretched-out wig that seems to have suffered great atrocities. Rpgshow gets to get hundreds of dollars, while you may end up, as I did, with something that looks like unwearable road kill and to be freed from your hundreds of dollars. I have a $300-plus what looks like a dead animal in my home now.
Styling versatility is great, but I'd say save your money. If you're going for what is mediocre lace anyway, rather than your paying for Rpgshow or even Hairvivi to pay bunches of "influencers" to promote subpar wigs, you may as well save a few hundred and get an Amazon unit.
If nothing else, do beware and be smarter than I was and avoid Rpgshow's clearance items. They'll sell you whatever trash may have been returned, and you'll be out of a few hundred bucks.
I hope my mistake saves others.
Below you can see the pics of the *huge*-holed lace. One pic shows what a decent lace like like beside Rpgshow's road kill.

Tip for consumers:
Avoid clearance items. The quality of the product is unreliable, and you cannot return them even if you contact Rpgshow immediately and have done no alterations.

Products used:
Lace-front wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user cherlym2
Karen C.
1 review
2 helpful votes
August 25th, 2020

It was one of the most affordable wigs of a really great quality that I have ever purchased. This is a great wig, it's very natural looking and low maintenance too which is pretty great. Will be buying from them again

Thumbnail of user djwright818
1 review
0 helpful votes
February 16th, 2024

I made contact with Tina at RPG Show prior to ordering a unit to insure that my request was doable and within a reasonable timeframe. She responded very quickly advising that it could be ready in 4 to 5 days.I placed the order and received pictures of a unit 6 days later…not sure who's unit and was advised that if it was ok…it would ship and I would get tracking information…this is the last I heard from them. I have emailed everyday since with no response. Upon checking…this is Chinese new year and it goes on for 15 days. So either this is a scam or they took the money and shut down to party for Chinese new year without advising their customers that there would be a delay or how about not accepting the job since I did email them prior to placing the order to make sure it was doable. Bottom line…this company cares nothing whatsoever about their customers…only their money…save yours and shop somewhere else.

Tip for consumers:
Shop somewhere else…they don’t care about their customers only their money.

Products used:
Hairpiece

Service
Value
Shipping
Returns
Quality
Thumbnail of user laurenw576
1 review
6 helpful votes
January 23rd, 2022

I have previously done sew ins with natural hair $300-$400 bundles. I thought I'd give my hair a break from all of the tension & pulling on my hair and try wigs. I made the uninformed decision of thinking "the more expensive the better" and tried this company. At first I thought the hair density and cap fit was bad due to my inexperience of knowing what to order. By my 3rd wig (2 kinky straight textured upart wigs and 1 lacefront, after having to remove tracks & sew to fit my head, even after selecting the lowest hair density and cap size I realized it's them not me. The wigs are extremely unnatural in both fit and hair distribution/thickness. I just got a U Part from Dolahair for 1/2 the price ($150) it fits perfectly and has a natural hair density without having to go through a bunch of questions that rpg asks then still customizing it myself to make it fit & lay the way it should. Based on my experience, I would never order from here again!

Service
Value
Shipping
Returns
Quality
Thumbnail of user deboraha1423
1 review
1 helpful vote
March 22nd, 2023

I enjoyed purchasing hair products with this company. The quality of the hair did not disappoint me. Everyone loved my wavy glue-less highlights! I am satisfied with my order and will be placing another order!

Thumbnail of user nikitar39
1 review
1 helpful vote
February 15th, 2023
Verified purchase

RPG is my wig go to store. The quality and comfortability is unparalleled to any other wig. The styles and discounts are all for me! Keep those wigs in stock!

Tip for consumers:
Go straight to clearance. You'll find something good.

Products used:
N/A

Service
Value
Shipping
Returns
Quality
Thumbnail of user pennyy33
1 review
1 helpful vote
August 22nd, 2022

I love my first purcahse from this company. It is beautifully made, love the hair. Exceed my expectations. It is my first purchase but will be never the last.

Service
Value
Shipping
Returns
Quality
Thumbnail of user anneg724
1 review
0 helpful votes
February 19th, 2024

I had a horrific pixie cut gone wrong, and I thought this wig would be the answer.
1) The smell
The smell was atrocious, there is no way that I could put this wig on my head with as bad as it smelled.
2) The color
I had picked out a very nice light brown wig with blonde highlights. The wig that ride was not light brown. It was more black and it was not blonde highlights. It was more like an ash, which made it look like gray highlights
3) The fit
No matter what I did I could not get this wig to stay on and look natural. I tried with a wig cap I tried without the wig cap I tried, smashing my hair down with gel, tried wetting it. I've tried everything it would not fit my head.
Overall, I am not impressed with the amount of money that I spent on a wig that was not even close to expectations. And you can only return the wig within seven days without doing anything to the wig itself. I am no longer eligible for a refund! Of course, I had to wash the wig because it was disgusting, I had to trim the lace to see if I could get it to work at all, which I couldn't…. Moral of the story you can only return an RPG wig. If you literally take it out of the box and immediately put it back in the box.
I definitely do not recommend RPG, and will never buy another wig from them.

Value
Shipping
Returns
Quality
Thumbnail of user taylorh201
Jessica Q.
1 review
1 helpful vote
May 18th, 2020

I love love love how they had baby hair in this wig and that's what made this my favorite. The hair was just as I pictured it to be and my expectations were fulfilled. It had soft bouncy and wavy curls. Natural baby hairs were the best

Thumbnail of user beeberf
1 review
3 helpful votes
July 1st, 2021

I had a synthetic wig last longer than this wig. I ordered a headband wig from this company. The first 3 times I wore it, it was great but after that it started to get really dry extra fast. The hair is so stiff and tangled. First and only time ordering from this company. The YouTube influencers must get sent different hair.

Value
Shipping
Quality
Thumbnail of user jw996
1 review
4 helpful votes
June 13th, 2022

I ordered a wig worth over 550 dollars. It was completely not what I ordered, plus some of the add ons were missing

Thumbnail of user marlynnh2
1 review
0 helpful votes
March 2nd, 2023
Verified purchase

I purchased jahy001 wig from RPG show. Shipping was on time and wig quality is above average. Hair soft and no shedding definitely will order again. Thanks again RPG show you never disappoint.

Thumbnail of user alexisr458
1 review
5 helpful votes
March 12th, 2023

I've been ordering from RPG since 2018. I'm very picky with everything, and for the MOST part, I have been satisfied with each purchase. Only two wigs in all the years I've ordered from RPG where I was upset with my wig did not come out looking not even close to the photo, and was upset I paid such a large amount of money, only to have to pay even more money to get the wig redone/fixed. Aside from that, I've loved every unit I have ordered. The units I've gotten lasted me a decent time, (as far as shedding goes). Was always healthy. If you take care of your hair properly, it will last. I have a skin disorder and with that, am very sensitive with things that touch my skin, and the lace on their units blends so well, people never know I'm wearing a wig, and it does not irritate my skin. I think that if you take the time to learn how to style and instal your wig, you can make anything work, but I love the quality of RPG's wigs. I would only have to say the only thing I am disappointed with, is I wish they had more variety or options with longer length/inches. And if you do decide to make a customized ordered with longer inches, it takes a LONG time to receive that order because it's longer. Can't wait until the option for longer inches to be added with the rest of the options. And still being able to receive it in a decent time as a normal order. Aside from that, RPG is always my first choice & go to with wigs. And whenever I have had to deal with customer service, they have always met my needs, and were great with response time. Also, not to mention, I have never failed to receive compliments on my hair, and it never fails that people don't even notice it's a wig. I have many more photos but here are just a few.

Awesome service+Quality wigs =Loyal Customer.

Quality
Thumbnail of user kiarrap
2 reviews
6 helpful votes
January 6th, 2014

My rpgshow wig came in yesterday. I looks amazing and real. I get so many complements on it by girls and mostly guys. I take a lot of pictures in it also. It is an amazing wig and is reasonable price. This wig is the quality of a real wig. I would recommend this to anyone and everyone.

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2.5
39 reviews
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