Rotita has a rating of 4.03 stars from 9,979 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rotita most frequently mention customer service, good quality, and bathing suit. Rotita ranks 2nd among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
This was my first order, & I'm just so happy to have found a supplier who's product is exactly as shown, & quality & fit are better than I could have imagined. I'm not far off 80, but love trendy tops, & the two I bought in 8-10 size are both age suitable & make me feel nice. I'd recommend Rotita to anyone! Thanks so much.
I followed your exchange instructions and filled in all the feels that were necessary and it would not let me submit. I tried this several times and now I'm having trouble trying to get a hold of anyone and there's no customer service phone number provided.
Love each and everyone of my pieces of clothing I brought from the website. Got some many compliments on them all. Will definitely be my shipping place for ever
This was my first order, & I'm just so happy to have found a supplier who's product is exactly as shown, & quality & fit are better than I could have imagined. I'm not far off 80, but love trendy tops, & the two I bought in 8-10 size are both age suitable & make me feel nice. I'd recommend Rotita to anyone! Thanks so much.
I saw the site on Pinterest.
They looked just what I feel is my style & there were several colours in same style, so I chose one including my favourite colour purple, & & one with blue. (I might get other colours some time!)
Rotita quickly responded to my comments about the inconvenience of returns. They are allowing me to return some of the items. I chose to use their $9.99 USPS label, which they emailed to me promptly. One email asked me to send them a photo of the return package. Another said nothing about a photo. Overall, for the price, I don't regret this experience. I trust a refund will be fair and quick.
Rotita contacted me to discuss my complaint about returns. I appreciate that. It's worth a lot.
Know before you buy! This was my 1st purchase. I ordered several items to check out the company. They arrived within the promised delivery range, which was a couple weeks after the order. I wanted to keep a couple items and return others. Nope. Can't. If you want to return anything, you have to return everything. No partial returns. Also, Rotita warns they are not responsible if returned items get lost or damaged. It's fair, sure, but the warning makes me afraid to return the items. Now I'm stuck with items that don't fit great but I'd rather keep them than risk returning them and being refused a refund. Lesson learned. I won't buy from Rotita again. I'll stick with Amazon.
Tip for consumers:
Read and understand the return policy before you buy.
I followed your exchange instructions and filled in all the feels that were necessary and it would not let me submit. I tried this several times and now I'm having trouble trying to get a hold of anyone and there's no customer service phone number provided.
Great quality swimsuit with lots of unique styles. Delivery was quick although a bit expensive ubless you qualify for free delivery. I would defimitely order from here again.
I have a wedding to go to and I live in South Florida. The wedding is in Feb. In New York. I have no warm clothes. I ordered gloves, scarf, long warm sweater, a casual dress and a few other accessories. Everything fit great! The reviews that others wrote really helped with my decision and quality of items that I ordered were well made. Everything arrived quickly. I am soooooo happy with all my purchases.
I had ordered some swimsuits in the past and they were of good quality and ran true to size.
Need some warm clothes and it hard to find in South Florida this time of year.
Customer service not so good. Can't even give you and answer why your shipment is still sitting at the same place for 5 days. My product said it was available and sent me a letter saying in high demands they couldn't ship until June. I told them it said my items were in stock. My items say there in New York. Don't take that long to ship from there. Made 3 shipping in the same place again. I won't be ordering from them again. So beware people if you don't mind waiting forever then you can order. I ordered the being of May and originally said it would be her by the 27th of may. Guess what still not here
I bought a pretty black and white dress for an event my oldest granddaughter is hosting. I rarely wear dresses, but it's in the evening. Picked a dress that I hoped would looked nice but comfortable. I am a big woman and was very happy with the dress when it arrived.
All items I bought were cheaply made and looked nothing like the picture. The earrings were colored wrong, missing paint color/gems, and falling apart. The swimsuit stinks like strong chemicals no matter what I do. The shelf bra is not long enough (doesn't even cover breasts) and even if it did, the elastic is not tight at all. And the bottom is not finished - the material is just cut off, no hem or anything. Just horrible quality all around.
I am also unable to log back into my account. I have reset my password numerous times to no avail. Bad company, frustrating website, horrible products.
Products used:
None
I ordered a tankini bathing suit top previous to my last order & it went with me on vacation. It was the most comfortable bathing suit I've had in many years. I recently ordered another tankini set & another tankini top. The fit was fantastic (which is not easy on a top heavy person). All pieces feel great. The colors were very vibrant. I'm a senior citizen & the bathing suit pieces made me feel great!
I chose Rotita because of the bathing suit style. The straps were wider than most.
I chose the products because of the style and then the colors.
I have purchased from Rotita before knowing items come from China. This time they shipped in 2 separate packages and 2nd package still says processing after 2 weeks. Live chat always says sorry and they will expedite shipping, but now i will be missing pieces for my vacation. Not very happy Rotita!
Fast ship and was pleased with the quality of each blouse. Pretty and unique clothing designs. Would order again.
Best experience ever. From customer service to delivery of products was amazing. Customer service helped with an adjustment on my order and that only took a couple of minutes. Delivery was on time as scheduled. Product was perfect. I know I will be ordering again from Rotita
The swimsuit was not what I expected. It had a sheer bottom that I didn't realize from the picture. I returned it. The return was easy, but I only got about half of my money back. Apparently the item was on sale when I returned it, so I only got the sale price. They also took out money for shipping which I was aware was going to happen. That resulted in about half of the original money I had spent for the swimsuit.
The dress arrived quite quickly, however, it was a 1X as ordered but it was 2 sizes too large. According to the seamstress she said to get it to fit would require reworking the entire dress. When I tried to get a return label the system wouldn't accept my email information...and never received the reset link to get in to process my request. So if you can help it would be appreciated
I love looking thru all of the clothing on Rotita - the clothing is very unique, clean cut and fresh looking. I was happy with my purchase of women's blouses; the sizing was true to size, the colors were beautiful, and the shipping was fast. I also like the return policy; returns are in the USA. I'm happy with my experience.
The products were unique and beautiful - not seen in any department store.
I loved how clean looking and colorful they were.
Questions answered quickly and clearly
Three items were exactly what I expected
The fourth was much nicer looking online than in person but the return process is there for items you don't like
Only negative is I didn't realize the returns were going to the US so it was more expensive for me returning items from Canada
All in all a good shopping experience
I first purchased swimming wear (2) from Rotita as presents for my daughter, unfortunately, the products did not suit her, although they were of good quality. Rotita did not "punish" me for my "mistake" and allowed the products to be returned and gave full reimbursement. I've just purchased from them 2 blouses for myself and this time, I am fully satisfied.
I tried to purchase a dress on Rotita. When I tried to pay with my card, WHICH WAS A SELECTION ON THEIR LIST, EVERY TIME I HIT PLACE ORDER IT WOULD NOT SEND. EVER…I DID THIS 5 times. Same result. Would not send. I spoke with customer service twice and both times they said they would send me a email on how to pay them. I refused to leave the site to pay. Both times I was told I had to in order to pay. I wasted so much time shopping on this site for it to be a scam
Tip for consumers:
They are NOT LEGITIMATE IF THEY MAKE YOU GO OFFSITE TO PAY
Products used:
I could not buy them.They were forcing me to pay offline and that’s when I knew they were not legitimate.I know this review site is theirs to field their scams so DO NOT EMAIL ME AS I TOLD YOUR CHAT.DO NOT GIVE OUT MY INFO OF ANY KIND
Delivery took forever. I kept 1 of three items ordered and am very satisfied with it. One item was returned because it was not good for my body type the other I loved style but material was flimsy. Had trouble filling out return info. Sent it off just hope I get proper credit. I would think twice about ordering again.
Tip for consumers:
Delivery time
Products used:
Swimtop
I have purchased two items the last couple of months that I have had problems with. The red swim top was incredibly too small(although others I have ordered are true to size) and then this pantsuit one piece that doesn't remotely look at all like the picture. But! Yo send it back you have to pay ANOTHER $10. That's bad in my opinion. I already paid for the product snd to ship it here. Then I have to pay to return it. Nope. Not happy.
Sehr unprofessionell. Ein bestelltes Teil wurde nicht geliefert. Es entstand ein sehr verwirrender Mailverkehr. Im Endeffekt musste ich paypal einschalten um dann nach fast 3 Monaten nein Geld zu erhalten. Nicht nochmal
Bought 2 shirts, love them both. Good quality and good price. Pretty true to size.
Loved the options
Loved the styles and colors
I just love shopping on Rotita. You have a wonderful variety and great pricing! I just moved and need to get organized in my new home which is very different from my last location. As I slowly get settled I will buy the things I need! It is a pleasure!
I love shopping on Rotita site! There are many more things I want but have to spread out my orders. Thank you for making shopping a pleasure and fun!
I moved recently and needed items that are needed to get organized and comfortable in my new home!
I had a great experience with this swim wear company an I'm thankful I have them a shot, each item of the three fits perfectly an was all true to size the only thing you have to pay attention to is if it's top only no bottoms lol other than that I give them five star rating
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.