RewardPort Surveys has a rating of 1.04 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about RewardPort Surveys most frequently mention gift card, enough points, and long time problems. RewardPort Surveys ranks 255th among Survey sites.
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Do not waste your time with reward port.com. They are a SCAM. It took a long time to earn enough points to earn a Wal-Mart gift card. When I tried to redeem my points... NOTHING! I never heard from them and did not recieve my gift card. SCAM... SCAM... SCAM.
Do not waste your time with reward port.com. They are a SCAM. It took a long time to earn enough points to earn a Wal-Mart gift card. When I tried to redeem my points... NOTHING! I never heard from them and did not recieve my gift card. SCAM... SCAM... SCAM.
Don't buy any product related to any offer from them as they will not give anything and nor any executive replying properly. They even not listen a single words too. As they have there fake website and ask money too and once you paid them they will give nothing to you.
The worst organisation and offer ever have.
Ive been a member for years I have more than $30.00 on the site now I cant get on the site to log in What happened to the site we take surveys for you and when its time to pay you go with another company and for what? I want my money and still willing to take surveys
I redeemed points for a $25 Walmart gift card which I should have received by July 2012 at the latest. It is now May 2013. I emailed. They responded wanting more detailed account information even when I had given them all I know. No further reply even after 5 additional emails. First problem I have had with the site, but have since stopped doing surveys, etc., because of this. Terrible business practice.
I had been taking surveys and reading their e-mails for many years, saving my points to purchase something special. I was just almost to the $100 gift card points when they informed us "they were sorry". I do hope their website gets back up and that we are all given our points back, but I really don't think that will happen. This is total BS!
I've actually been a member of this site for more than 5 years and had successfully received 4 gift cards from them. I requested my most recent reward from them way back in Sept 2012 and I'm still waiting. I have written customer service multiple times and have not received a reply. I guess my luck has run out.
I'll keep my account with them in the hopes that they'll actually come through, but I no longer hold much hope.
I cashed in points for a gift card it's been over a year never recieved it. I have contacted them with no reply
Have been waiting since Nov. 2012 for a $50 Walmart card. They do not respond to inquiries at all. I even tried getting the New Jersey Better Business Bureau involved because I saw at the bottom of a Reward Port email a NJ address. They even gave up because they could not get a response. I have now turned it over to the New Jersey Consumer Affairs Dept and am waiting to see if they can help. I think if enough people contact Consumer Affairs in New Jersey it might get some action.
I can't get the NGE code to work to redeem my $50.00 reward. I've contacted customer support several times and keep getting the same answer stating that it's a "legit" code. Any suggestions as to what I can do?
I have just filed a complaint with the BBB. I should of left this site last year after having a problem getting my gift card. But NOOO I had to try my luck on more time. They have not closed my account after complaining to them again. They are actually reading the emails I send them, they just do not reply. They are getting paid for these emails and shopping points that we do and ripping us off, shame on them. I will see if contacting the BBB works it did last year.
I have been with rewardport for almost 2 years I finally earned enough to get a $ 25 walmart giftcard which I sent for in may of 2013. I'm still waiting, I tried many times to contact someone from the company but I kept getting a wrong ip address. I filed a complaint with BBB, but nothing came of it. I find out later they took down the site promising to pay those that were waiting for cards. That was a lie. On 11-17-2014 I find that REWARDPORT is up and running again isn't that a hoot. They rob thousands of people and then set up another site.? How do I know it's them you say? I put in my email and password and they still worked, but surprise my account is at 0 and myreward is no where to be seen. If you want to check it out for yourselves their new site is called RP Surveys.com Someone needs to put a stop to these scumbags and ban them from the internet!
Tip for consumers:
don't trust these people you'll just waste your life and time which would better spend with legit sites that actually pay you for your time
I've been with this company for many years and had redeem points for Amazon gift cards, which I received in 8 weeks, then I guess someone took the company over at the end of 2011, since then I tried to redeem on 1-2-12 and 9-12-12 and never received either, when I try to get in touch with them I get a wrong IP address notice... it's odd that they can fill up my box daily but I can't ask them a question
I've waited nearly 2 years for an Amazon $10.00 gift card, and about 10 mos for a $25 Walmart card. Some months ago they posted this:
"Dear Loyal RewardPort Members,
We have suffered a major disruption to the database that controls our web site. As of now, we have had to take the site offline. Please check back here for any updates. We are in the process of sending out any redemptions that were already printed before our difficulties. We apologize for the inconvenience and hope to be able to recover from the loss soon." This was months ago. They are just cheating everybody.
I've redeemed points before and other than it taking a long time, it was okay; that is until Oct. 2012. Still waiting for my gift card and have sent two letters and have received nothing, nada, zilch.If you want to do surveys online and get paid for it, stay away from Reward Port. They told BBB that it was lag time between them being paid and them paying the survey takers. HORSEFEATHERS! Chalk these folks up as rip offs.
I have been waiting for over a year and still have not received my gift card. No response to any of my inquiries either. What a total waste of time.
I as well have been a member of this site for many years and have received many reward cards over the years. But no longer! I redeemed points for 2 cards 6 months ago... I have emailed their lack of customer service many times with no response. After reading all the complaints I now realize the company is just a scam now. Years ago I would have gave praises an said join... now I say don't waste your time!
Terri
I have been a member for a number of years and, up until Spring of 2012, had always received my reward. On April 26,2012, I redeemed points for a $25 Amazon card and never got it. I have emailed their "customer service" more than 5 times asking why my account still says "pending" for this reward, with absolutely no acknowledgment of my emails at all. I thought it was something I had done until I read all these other reviews. It's sad that a site that was once worthwhile has not decided to become a scam site. Shame on you Rewardport.com!
I have ******* points & when I sign in it says "unable to find an act with that e-mail address. Check the address or regester a new act." There goes all my points. THATS WHAT I CALL CUSTOMER apreacheation. THANKS Reward port.
I'd been using this company for many many years and had cashed out a couple of times. But for some reason they went down hill quick. I had to make them give me credit for surveys I'd done. Then came the cash out. I didn't expect it to be a problem as there never was one before. But I waited and I waited for a year or more. The only reply I'd ever gotte from them was to say that they couldn't payment until their advertiser and such paid them. I'd filed a complaint with the BBB and of course they probably laughed as they ignored it. But folks the best way to get someone is hit them where it really hurts... THE POCKET. At that time they had a listing of advertisers and shopping site which they'd pay you to click on and shop through. So I wrote them early one morning and I let them know I was going to systematically go down the list of all the stores and advertisers on their site and let them know that they were claiming they couldn't pay me because claimed they were dead beating them. I went down the list one by one sending the same email to each store/company and I cc a copy of each email to RewardPort.com. Well, guess what happened. In less than an hour my money had been paid to my paypal account. And I got an email with an apology with some lie about how busy their support department had been... or something to that effect.
Anyhow, this is what I suggest you people do, if they still have stores and advertisers on their sites. Also take a some more surveys if the don't... make note of the survey companies as you take the surveys... then go down the list contacting each company and cc each email to them. This way they will know you mean business and they'll more than likely pay up. Good luck to you all. I got my money and never looked back. It's really sad that people think it's okay to scam and cheat people while making money off their efforts.
RewardPort Owners:
Brian Adler (President/CEO)
Kristine K. Adler, Esquire
10 Mill Run Court
Medford, NJ *******
*******109
RewardPort's Attorney:
Barry Yellin, Esquire
Lynch Karcich & Yellin, L. L. P.
1020 Laurel Oak Road, Suite 100
Voorhees, New Jersey *******
Email: *******@lkylaw.com
Direct Phone: *******090
Fax: *******413
Cell:*******714
I really don't even want to give it one star but I have to or the review won't go through. I'd be very wary of this site. I've been with this site since they came on the internet(a couple years now). Last Sept./Oct.(2011) I had finally saved up enough points to redeem for a $25 Walmart Gift Card. But, until this day(9 months later) I still haven't received anything! I have tried contacting them several times each month starting Jan. 2012. At first I received a reply that said its still being processed and it will take a little longer. But, every time I contacted them since, I haven't receive one reply. I'm still holding out hope that one day I'll receive the gift card but with so much time going by and now they won't answer any of my emails, I kind of doubt I'll ever receive it. Plus, now that I see this same thing has happened to so many other people, I really doubt it. I think you'll just be wasting your time with this site. They seemed legit when I first started with them(a couple years ago) but I don't know what happened in the meantime, they really went downhill. I'd stay away from this site, you'll just be wasting your time.
Updated in comment below...
Well myself like everyone on here, I saved up points for amazon gift cards and have contacted them twice with no response at all. I also belong to many other sites and have always rec's my giftcards within a week from redeeming them. So I also believe it to be a scam. I will give them another week or so before I actually really just say screw you.
Rewardport.com owes me $50. Some of it since *******. I am going to start sending complaint emails every time I check my email. I realize they may just put me in spam, but if everyone they owe starts doing that, maybe it will get us somewhere. Even if it just gets rid of them so they can't keep ripping off new survey takers.
I have been with Reward Port for several years. The always sent my gift cards after I redeemed my points - that is until November of 2012. I had earned a $25 Walmart gift card and redeemed my points to get it - my account showed that I had already received it but it never came. I e-mailed multiple times and never heard a word from them. I was half way to another reward, then I stop getting offers and have never received my reward.
I've been with this site since July 2009. In the beginning, it did take 8-12 weeks to get rewarded once I redeemed points. That's way too long for the amount of emails they send every day, but at least I was getting the rewards. Then, like everyone else seems to be saying, in June 2012, I redeemed for an Amazon gift card. I waited 12 weeks before I made contact. Then I started emailing them on the first of every month from January to June of this year. Since June 16, I have emailed them every day, and today, I filed with the BBB. We'll see what happens, but this is ridiculous!