• ResumeGig

ResumeGig

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Overview

ResumeGig has a rating of 3.13 stars from 48 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGig most frequently mention customer service. ResumeGig ranks 61st among Resume sites.

  • Service
    7
  • Value
    5
  • Quality
    6

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The customer service agent just tried to sell me something before he ever helped me with the refund.
  • He then started asking for personal info about my credit card and email.
How would you rate ResumeGig?
Top Positive Review

“In need of help”

Cari H.
3/24/22

Writing a resume is hard enough but when it came to check out, it became even more difficult! UNTIL. Gabriel! What a nice, helpful and sooo patient man! I can't thank him enough for helping me resolve my issue! He deserves a raise after dealing with me!:-) Thank you!

Top Critical Review

“Pymt”

Rachelle H.
11/19/22

The site will not accept my credit card! I used two different ones! I called the live chat and they told me to wait for half an hour try it again 12 hours later it still doesn't work! The resume did turn out awesome. I would just like to get it downloaded.

Reviews (48)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) credit card (5)
Thumbnail of user carih26
1 review
0 helpful votes
March 24th, 2022

Writing a resume is hard enough but when it came to check out, it became even more difficult! UNTIL. Gabriel! What a nice, helpful and sooo patient man!
I can't thank him enough for helping me resolve my issue! He deserves a raise after dealing with me!:-) Thank you!

Service
Thumbnail of user dianac768
1 review
0 helpful votes
September 9th, 2021

Spoke to a gentleman by the name of Gabriel who assisted with my call. He was very well spoken and gave me a number of very good reasons to justify my monthly subscription. It was appreciated!

Thumbnail of user ga173
2 reviews
0 helpful votes
July 1st, 2022

After a short retirement I decided to rejoin the workforce/volunteer sector to make a difference. I decided to freshen up my resume.

I kept trying to edit after noting job description repeated in same after trying to print &/or download, PAYING each time) without luck. Going to cancel NOW.

This is the first negative review I have ever given. Hopefully the last.

Tip for consumers:
Do not recommend.

Service
Value
Quality
Thumbnail of user anneb94
1 review
0 helpful votes
February 23rd, 2017

This is an awesome company to deal with, not only are their resume programs easy and great to use, their customer service is excellent. I spoke with Jose and not only was he knowledgeable, friendly and helpful, he made me feel important to the company as a valued customer. I would absolutely recommend anyone to use their service if looking for a resume writing service. Thanks Jose.

Thumbnail of user gerhardusm
1 review
2 helpful votes
April 27th, 2020

Dishonest. I did 1 resume template 1 cover letter template in a ONCE OFF tx. They went ahead and Deducted 6 X $24,95

Thumbnail of user kathleenc85
2 reviews
0 helpful votes
September 16th, 2017

Great assistance in helping me to develop my Resume. Both Dora and Shantal were superb as were several others I worked with.

Thumbnail of user shlandab
1 review
5 helpful votes
May 7th, 2020

This Resume site is horrible. I canceled my membership via email, received an email confirmation and they continued to charge my credit card for several months.

Thumbnail of user selenac49
1 review
2 helpful votes
September 28th, 2021
Verified purchase

I wanted to use this site to make a resume just quickly. I forgot I subscribed to it and when I checked my bank statement they charged me for another month. So I called and canceled my subscription.
Now within 1 month I've been charged 24.90, their subscription payment, 4 times!
THIS WEBSITE HAS TERRIBLE CUSTOMER SERVICE! When I called to cancel my subscription the women on the phone seemed to be at home with children crying. She was walking around and could barely hear me. She kept asking for me to repeat myself, even though I was speaking loud enough and clear enough. She didn't send a confirmation number or anything! The second time I called the man on the phone was very rude. He was not listening to me and kept interrupting. I'm so upset with this website. I HOPE IT GET TAKEN DOWN!

Thumbnail of user michaels5840
1 review
5 helpful votes
February 11th, 2021

You spend an hour doing a resume then when you go to download it, you have to pay, no mention of that earlier.

Products used:
I tried to canel and they said they would review i.

Service
Value
Quality
Thumbnail of user deborap4
1 review
0 helpful votes
March 24th, 2017

Contacted customer service and they were extremely helpful, both with technical questions and billing issue. Would definitely recommend!

Thumbnail of user ianm130
1 review
1 helpful vote
August 14th, 2017

I called to cancel the subscription that they force you into when creating a resume. So unhappy with that fact there was no way for a sale to come out of that, and my representative, Damian, was incredibly understanding, and while offering his sales pitch for continued service, I never once felt unwelcome or threatened, and he went through the process with ease and very quickly, while keeping me knowledgeable about what happens when cancelling. Very good representative, and very good salesman. It was unfortunate that I wasn't able to buy anything from him. Perhaps next time Damian!

Thumbnail of user alisonk80
1 review
3 helpful votes
April 2nd, 2020

Paid for the one time fee and didn't realize they were charging me 24.90 MONTHY. Stay away from this cite!

Thumbnail of user jonathanc98
1 review
1 helpful vote
August 15th, 2017

This site has amazing options for helping build the resume and so many different templates to use. It pretty much does the work for you. I seriously can't say enough good things about it. It seems a little pricy, but the time that you waste trying to do it on your own is decreased by 110%!

Thumbnail of user michelles946
1 review
2 helpful votes
November 1st, 2019

Beware! This is a crooked company! No customer service. They try to put you on hold so you give up and they can keep stealing 24.90 a month from you. Horrible!

Thumbnail of user aleksl7
1 review
0 helpful votes
January 24th, 2018

I Needed a resume,. They are very professional looking, Very pleased with results, customer services is quick to resolve issues.

Thumbnail of user rickm117
1 review
0 helpful votes
January 4th, 2017

Five stars thank you Jose for helping with my needs. Looking for a new job is very stressful. I appreciate your time and understanding my situation.

Thumbnail of user oliviac81
1 review
2 helpful votes
August 5th, 2019

They do this whole marketing around you paying only 2$ for a resume, a month after, I looked at my credit card report and surprisingly realized they've charged me 24$ for the YEARLY membership THAT I've never asked for and without any warning. STAY AWAY from them.

Thumbnail of user daniellej68
1 review
0 helpful votes
February 6th, 2019

Henry the customer service was courteous, very polite. I told him the site is deceiving at the beginning it says was for free then $2.90 just one time, then $24.95 subscription, but then he understood I was right, then he agreed to charge me for 4 weeks $4.95 extra and cancel it.
Thank you so much for your help!

Thumbnail of user britnig1
1 review
2 helpful votes
April 3rd, 2018

All I wanted to do was cancel my subscription but the guy just kept trying to get me to keep it. I said 5 times no thank you and I just want to cancel. He would not take no for an answer. I told him if I ever needed a resume again I would go elsewhere because I do not like being pushed to continue something. He then again tried to get me to keep it. When I said NO! He finally canceled it and then ended the chat immediately.

Thumbnail of user raym1024
1 review
0 helpful votes
October 26th, 2017

I am not a fan of using my debit card online, the site asked for a fee of 1.90 and it was ok until they charged 20 dls. Called in to know what happened and Deter was very friendly explaining the reason of the charge, I am still looking for a job and money is tight, he helped me crediting the charge and set me up for a so much lower rate deal, thanks for the help

Thumbnail of user danielt274
1 review
2 helpful votes
November 25th, 2018

Watch the account as they set up 2 accounts for me using my credit card and kept charging. Forget trying to get back. Times must be hard for them to steal. Wish i could give a negative star

Thumbnail of user geremyn
1 review
1 helpful vote
February 14th, 2019

Henry was an excellent customer service representative. He was polite and understood my situation and explained what was going on with my account. Although the website was deceiving stating that it was a free trial I went on my way to get my resume and paid $2.90 which I was ok with. I then ended my trial the day before they were going to charge me and they still did. In the end Henry gave exemplary customer service and resolved it l. And included compensation. Just a guy trying to do his job! Which I'm grateful for his customer service!

Thumbnail of user rickv54
1 review
3 helpful votes
August 16th, 2019

I noticed a charge on my bank account from resumegig.com. When I called them and explained what was going on, the guy started explaining to me how their service works. I told him I didn't care, just wanted to know how they started charging me. He then started asking for personal info about my credit card and email. I would not give them my card info or email. He then started to explain how the program worked again. I cut him off again only to hear that he couldn't help me if I didn't give them my card info. These crooks are shady. Never used their service. I am retired USAF and have had my current job since my retirement more than 7 years ago. Had to file fraud charges with my bank and they had to send me a new card. Always nice to not have a bank card for 7 days. Crooks!

Thumbnail of user maxic6
1 review
0 helpful votes
June 29th, 2019

Though they overcharge me unknowingly... I complained and they returned my money in two days... This guys are good and professional

Thumbnail of user christophero64
1 review
3 helpful votes
November 16th, 2018

ResumeGIG continued to bill me for 8 months without my knowledge. Very unfair company. If you see ResumeGIG online for creating resume, stay away from it. Scam.

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