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Here’s what consumers have asked with answers from Reservations.com staff and previous consumers.
Reservations.com 390 N Orange Ave Orlando, FL. 32836 Write a letter of complaint to the US Department Justice or nothing will be done to have these crooks investigated. US Department of Justice 950 Pennsylvania Ave Re: Internet SCAM Washington, DC, 2053 Also complete the complaint form for the State of Florida Attorney General's Office on-line. If victims of this SCAM don't send a complaint to the US Dept. Of Justice, or to the State of Florida Attorney General's Office, then all of the complaining on review sites will amount to nothing. As far as law enforcement agencies are concerned, if they don't get a complaint, there is no victim and no crime.
Call your credit card company and report it as an unauthorized charge. You may have to cancel your card and get a new card and card number, but it's worth it.
Yes, this company charges a fee, which it will not refund even if you cancel your reservation within minutes!
Hello, Thank you for question. Please contact us at support@reservations.com so we can better assist you with this matter. Thank you for your consideration and we look forward to hearing back from you. Sincerely Reservations.com Support Team
It can be, if its refundable reservation. Every reservations has a different cancelation policy. Mostly last minute reservations are not cancelable.
My experience is the same. reservations.com obviously nails a lot of unsuspecting Canadians this way. They don't make any attempt to help you out when they are confronted by this way of hosing us. Its a sleazy organization.
Yes, you were billed. Call your credit card company and report it as an unauthorized charge. Your company should remove it, send you a new card and assign you a new card number.
OUR CUSTOMERS ARE OUR TOP PRIORITY. WE ARE FOCUSED ON YOUR SUCCESS! At a time when other companies are scaling back phone support, Reservations.com is investing to bring back the human element and expand its customer support organization to offer round the clock, live person phone assistance. We try to make everyone happy, unfortunately customers who writes reviews are mostly unhappy. We are making efforts to have our happy customers to write reviews too.
