ReptileCity Questions & Answers

341 reviews

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Here’s what consumers have asked with answers from ReptileCity staff and previous consumers.

14 questions answered

14% answered in 1 day

Question:

I have ordered a three toes box turtle baby about 2 months ago. i have yet to even receive an email about it. i have called and called and they just keep telling me they're waiting for them to be ready and then they say they will be shipped next week. has anyone ordered a three toes box turtle baby and gotten it? I have ordered a three toes box turtle baby about 2 months ago. i have yet to even receive an email about it. i have called and called and they just keep telling me they're waiting for them to be ready and then they say they will be shipped next week. has anyone ordered a three toes box turtle baby and gotten it?

Answer:

The other side of the story is - you are in Canada which we do not ship too

By Reptile C., over a year old

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Question:

It says orders are shipped over night. my order i'm waiting on is coming from florida on a 2-day priority shipping, not overnight. i paid for the gold shipping 1-3 days and on the site it says i should receive my package no later than day 4. i'm on day 6 It says orders are shipped over night. my order i'm waiting on is coming from florida on a 2-day priority shipping, not overnight. i paid for the gold shipping 1-3 days and on the site it says i should receive my package no later than day 4. i'm on day 6

Answer:

3 weeks past and my ball python still wasn't shipped

By Raymond H. over a year old

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Question:

Checking status on my order #137569 from 1.24.19. when will my turtles be shipped ? Checking status on my order #137569 from 1.24.19. when will my turtles be shipped ?

Answer:

This guy never ships anything so you should file a credit card dispute!

By Sara J. over a year old

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Question:

Why hasn't any animal activist been notified about felton willis and his abuse to animals? Why hasn't any animal activist been notified about felton willis and his abuse to animals?

Answer:

EVERYONE please! Contact PETA https://www.peta.org/about-peta/contact-peta/ file a complaint@!

By Sara J. over a year old

Question:

Do you know when my mata mata will be sent to me? i want to be home that day. thank you, dawn t. Do you know when my mata mata will be sent to me? i want to be home that day. thank you, dawn t.

Answer:

FENTON WILLIS THE OWNER IS A SCUMBAG THIEF HE NWVER SHIPS SH#%#T

By Jose C. over a year old

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Question:

Hi... how can i tell when my package was mailed Hi... how can i tell when my package was mailed

Answer:

Check order status in your account page there. But they may never actually ship.

By Rebecca H. over a year old

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Question:

I ordered a snake from them im kinda scared i hope hes in good shape I ordered a snake from them im kinda scared i hope hes in good shape

Answer:

I know I did to. Then I read the reviews. I'm guessing I will not receive anything.

By Mike W. over a year old

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Question:

Do you ship to sg? Do you ship to sg?

Answer:

By Reptile C., over a year old

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Question:

I'm from ok and i've been reading several reviews on different websites. do you guys still on business? i ordered somethin and i just want to know. I'm from ok and i've been reading several reviews on different websites. do you guys still on business? i ordered somethin and i just want to know.

Answer:

No I think they are out of business do t buy from this place

By Joe W. over a year old

Question:

Where do they ship?

Answer:

Does it matter? They don't ship you anything they are Thieves they take your $ and run!

By Leah N. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

ReptileCity Questions & Answers

Checking status on my order #137569 from 1.24.19. when will my turtles be shipped ? Checking status on my order #137569 from 1.24.19. when will my turtles be shipped ?

Why hasn't any animal activist been notified about felton willis and his abuse to animals? Why hasn't any animal activist been notified about felton willis and his abuse to animals?

Do you know when my mata mata will be sent to me? i want to be home that day. thank you, dawn t. Do you know when my mata mata will be sent to me? i want to be home that day. thank you, dawn t.

Hi... how can i tell when my package was mailed Hi... how can i tell when my package was mailed

I ordered a snake from them im kinda scared i hope hes in good shape I ordered a snake from them im kinda scared i hope hes in good shape

Do you ship to sg? Do you ship to sg?

I'm from ok and i've been reading several reviews on different websites. do you guys still on business? i ordered somethin and i just want to know. I'm from ok and i've been reading several reviews on different websites. do you guys still on business? i ordered somethin and i just want to know.

Where do they ship? Where do they ship?

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Where do they ship?