• RefurbExperts

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Overview

RefurbExperts has a rating of 4.72 stars from 18 reviews, indicating that most customers are generally satisfied with their purchases. RefurbExperts ranks 13th among Printers sites.

How would you rate RefurbExperts?
Top Positive Review

“Repeat buyer”

emily j.
4/4/17

Ive bought lots of printer, toners and other accessories at refurbexperts. I think I can truthfully say refurbexperts is #1! Great range, best prices, fast delivery and excellent customer support.

Top Critical Review

“STAY AWAY!”

Nicholas Y.
7/7/20

I am a small business owner the printer i normally use is the hp1300 and i loved that printer truly a work horse. It finally went out and i decided its time to get a new one. I looked high and low could not find anything similar to it. I found refurbexperts.com and for 150 for the printer i thought good deal. I made a phone call and it went from 150 to 250 which at the time i was like OK fine when you don't have a choice and you need something price is not an option. Took a month to receive it which is understandable due to the pandemic. Opened it from the box and opening the cover for the ink it was hard to open and a piece of plastic came out. Initially it worked fine until it started chewing multiple pieces of paper, i spent more time removing the chewed up paper than anything. I called kevin and he redirected me to mike i guess who is the technician that fixes printers via email. I never got a response back i finally decided to make a phone call and they said the warranty is up... great. I told them the issue and they said that the roller is the issue which i did check it looks more worn out than my old one. Which makes me wonder your job is to fix printers, shouldn't the roller be the first thing addressed i mean it takes paper to print if it doesnt take paper whats the point!. Its like doing a oil change and not adding oil to a engine. And they even said oh its human error. My job is not to fix printers initially it should of been the first thing addressed. Never do business with these guys LACK OF COMMUNICATION! INCOMPETENT IN PRINTER REPAIR! At that point i just wanted a refund wouldnt give it to me. Then kevin kept talking over me and said they would send me a roller. Like are you $#*!ing kidding me. Lol what a joke And then after i wrote this review on another site i got a email. Very professional btw. DELIVERED Signed for by: NNICK If you look at the calendar you will see that from the 28th of May till the 13th when delivery was made you have 11 business days, so we were off by one day, certainly far off of the one month you claim, I guess you are entitled to make a mistake but nobody else is. Have instructed Mike not to send anything to you based on your review below so that your review is accurate through your eyes! As you will not buy from us again, we as well will not sell you again IF YOUR EVER GOING TO BUY ANYTHING BUY IT NEW I WOULDNT TRUST THESE GUYS TO SHARPEN A PENCIL. AND THATS BEING NICE. IDIOTS. APPROACH IS SIMPLE IF YOU WOULD OF GAVE ME A REFUND DEDUCTED THE SHIPPING COST THROUGH THE REFUND I WOULD OF BEEN OK NOT AS UPSET. GOOD LUCK WITH YOUR SHOTTY PRINTER REPAIRS AND RIPPING PEOPLE OFF.

Reviews (18)

Rating

Timeframe

Other

Thumbnail of user emilyj63
1 review
0 helpful votes
April 4th, 2017

Ive bought lots of printer, toners and other accessories at refurbexperts. I think I can truthfully say refurbexperts is #1! Great range, best prices, fast delivery and excellent customer support.

Thumbnail of user samh120
1 review
0 helpful votes
January 8th, 2017

Super fast delivery considering the recent holiday. Pleased with the condition of my HP Reconditioned Printer.

Thumbnail of user hellenk3
1 review
0 helpful votes
January 23rd, 2017

My second order with refurbexperts, just as pleased as the first! The honest advice from the reps when purchasing is what keeps me hooked. Helen

Thumbnail of user brianj89
1 review
0 helpful votes
November 16th, 2016

Once again my order was delivered in a prompt fashion with no hassle. Thank you!

Thumbnail of user ms206
1 review
0 helpful votes
August 17th, 2015

Never been treated so well b4! Tom was right there on hand answering the queries i had about warranties on the reconditioned printers. Just purchased one now. Awaiting its arrival.

Thumbnail of user ashleyh108
1 review
0 helpful votes
December 11th, 2016

My reconditioned printer has just arrived and is in perfect condition. Will have it up and running in no time and I'm sure it will be just as great as my previous purchases from refurbexperts!

Thumbnail of user freddyt2
1 review
0 helpful votes
August 11th, 2015

Never had a problem with any of the reconditioned printers I have bought from refurbexperts over the years. Will no doubt be back again!

Thumbnail of user annc83
1 review
0 helpful votes
December 7th, 2016

Order was quickly processed. Now awaiting its arrival.

Thumbnail of user charlesm188
1 review
0 helpful votes
November 30th, 2016

High quality printers, extremely helpful sale reps, a company you can most definitely rely on, thx!

Thumbnail of user mattl63
1 review
0 helpful votes
October 30th, 2016

I'm a repeat customer, been shopping at Refurbexperts for years. 100% satisfaction guarenteed!

Thumbnail of user georgeb107
1 review
0 helpful votes
August 13th, 2015

Eager to help and assist you in your purchase. Nice one Sy!

Thumbnail of user tanyaf8
1 review
0 helpful votes
August 3rd, 2015

My reconditioned printer arrived today beautifully packed and in perfect condition. Thrilled to bits!

Thumbnail of user robertoh16
1 review
0 helpful votes
July 22nd, 2015

Found the same model at Refurbexperts for the cheapest price. And all went smoothly.

Thumbnail of user nicholasy48
1 review
0 helpful votes
July 7th, 2020

I am a small business owner the printer i normally use is the hp1300 and i loved that printer truly a work horse. It finally went out and i decided its time to get a new one. I looked high and low could not find anything similar to it. I found refurbexperts.com and for 150 for the printer i thought good deal. I made a phone call and it went from 150 to 250 which at the time i was like OK fine when you don't have a choice and you need something price is not an option. Took a month to receive it which is understandable due to the pandemic. Opened it from the box and opening the cover for the ink it was hard to open and a piece of plastic came out. Initially it worked fine until it started chewing multiple pieces of paper, i spent more time removing the chewed up paper than anything. I called kevin and he redirected me to mike i guess who is the technician that fixes printers via email. I never got a response back i finally decided to make a phone call and they said the warranty is up... great. I told them the issue and they said that the roller is the issue which i did check it looks more worn out than my old one. Which makes me wonder your job is to fix printers, shouldn't the roller be the first thing addressed i mean it takes paper to print if it doesnt take paper whats the point!. Its like doing a oil change and not adding oil to a engine. And they even said oh its human error. My job is not to fix printers initially it should of been the first thing addressed.

Never do business with these guys

LACK OF COMMUNICATION!

INCOMPETENT IN PRINTER REPAIR!

At that point i just wanted a refund wouldnt give it to me. Then kevin kept talking over me and said they would send me a roller. Like are you $#*!ing kidding me. Lol what a joke

And then after i wrote this review on another site i got a email. Very professional btw.

DELIVERED

Signed for by: NNICK

If you look at the calendar you will see that from the 28th of May till the 13th when delivery was made you have 11 business days, so we were off by one day, certainly far off of the one month you claim, I guess you are entitled to make a mistake but nobody else is.

Have instructed Mike not to send anything to you based on your review below so that your review is accurate through your eyes!

As you will not buy from us again, we as well will not sell you again

IF YOUR EVER GOING TO BUY ANYTHING BUY IT NEW I WOULDNT TRUST THESE GUYS TO SHARPEN A PENCIL. AND THATS BEING NICE. IDIOTS. APPROACH IS SIMPLE IF YOU WOULD OF GAVE ME A REFUND DEDUCTED THE SHIPPING COST THROUGH THE REFUND I WOULD OF BEEN OK NOT AS UPSET. GOOD LUCK WITH YOUR SHOTTY PRINTER REPAIRS AND RIPPING PEOPLE OFF.

Thumbnail of user mc397
1 review
0 helpful votes
July 23rd, 2015

They had the printer I needed in stock and it arrived promptly. Refurbexperts is the best!

Thumbnail of user ralphb38
1 review
0 helpful votes
October 31st, 2015

RefurbExperts! I found my HP printer here for a fraction of the price I bought it for, just bought a second one. What an incredible store!

Thumbnail of user ronnp
1 review
0 helpful votes
August 25th, 2015

My printer arrived safe and sound today without a hitch!

Thumbnail of user jenniferi4
1 review
1 helpful vote
July 11th, 2014

Refurb Experts offers fine quality refurbished office machinery and equipment at competitive, low prices (including price match). They have a great sales team that are always available to answer any questions I may have.

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About the business

RefurbExperts is your one stop shop for great deals on reconditioned copiers, reconditioned fax machines, reconditioned printers, reconditioned scanners & more.

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