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As a first time customer how long will it take for a voucher to be emailed to me? If i order today will i have it by early Saturday morning
asked by Diane S. on 8/27/15
5 Answers
I was a 1st time raise user 08/15 & got my Home Depot ecard immediately! My review here gives them 4 out of 5 stars from my 1 experience.
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I had no problem. I had it within two hours. I did save my payment information onto the website, however.Don't know if that made a difference.
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First ( and last) time I did an ecard. 2 days went by and I inquired about its status. Another day later I had the cancellation email. According to other reviews too, you have amazing luck if you get anything, ever.
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They cancelled our order and never notified us, good luck. In theory the system should work within a few minutes, they verify your credit card information and ship you the voucher. It is when additional verification is needed that their lack of Customer Service Professionals will cause a huge headache. They do have CS personnel but they are not empowered to resolved anything that is not a scripted response.
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Unlikely. They usually take at least a day to do a phone verification of new customers and I don't think they call on Saturday. Most of these resellers have stopped instant order fulfillment for even their regular customers.
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