Detailed Rating Summary
I've never received such prompt & courteous service from any company that I've dealt with. This company is also very customer friendly. In other words, they listen to the customer and, if possible, grant the customer their request.
Was just browsing and found the site to be interesting. Filled out the information to become a member and the next thing I knew money was deducted from my bank account. I didn't realize that I had purchased anything or that there were any fees. I emailed customer service and their response was outstanding. The issue was resolved. Thank you.
Did not receive bit item after 2 weeks. Contact customer support who started an inquiry. After 3 1/2 weeks started process of returning bid money when item showed up out of no where. Customer support handled the situation with class, dignity, and with absolute honesty. To all involved, THANKS!!!
Seems like the program's good program would have loved to have made bids,,may be ii'll give it a try later.
There is nothing deceptive about QuiBids; it is what is says it is - a way to get items for a decent price providing you win the bids. Understand how the bidding works and what it costs you and you should be able to enjoy the functionality and products. Get caught in bidding ways when you have already spent too much and you are likely to be dissatisfied.
I signed up for QuiBids because they advertised that they were better than eBay. NOT! What QuiBids doesn't tell you upfront is that they charge buyers a fee (unsure if it's per bid or a recurring charge...didn't get that far). eBay is FREE to use for buyers. Comparing the 2 sites is like comparing apples to oranges. Needless to say, I asked to be removed from QuiBids' database...and they were quick to comply.
Had an issue with an auction I had been bidding in for over 2 hours and was "locked" when the auctions paused. Upon the auction resuming 2 high roller bidders were able to jump into the auction for the brief time it was no longer locked. I immediately phoned support and Mandi was very apologetic that it could happen, and I received all my bids back prior to it being paused. There was a significant amount of bids and I am very grateful they offered to do that!
The gentleman was very nice and patient as I described my problem. I got disconnected and when I called back I got the same guy so I didn't have to explain it all over again. He told me how to solve my problem and everything is fine and working as usual.
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