PrimeStyle Questions & Answers

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Here’s what consumers have asked with answers from PrimeStyle staff and previous consumers.

20 questions answered
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Question:

If i want to buy a ring and pay it off monthly, how does that work? will i get the ring right away or will i have to wait until i pay it off?

Answer:

In order to be eligible for our installment plan, you must meet the following criteria: 1. Have a valid Credit Card (debit credit cards and AMEX are not eligible for this payment method, but eligible for all other payment methods that we offer) 2. Currently this payment method is available only for United states, Canada, United Kingdom, Australia (We are planning to add more countries in the near future). You will get the ring in like 3-4 business days as we need to make it first, and to your question you don't need to wait to pay it off before you get the ring. Please let us know if you have more questions...

By David Y.,
See more answers (3)
Question:

Hi can primestyle deliver to the republic of ireland with the same customer services that all your reviews seem to congratulate you with

Answer:

We offer free shipping to all of our customers whether from the US or INTL. Customers. We use only safe and prompt carriers such as FedEx and U.S. Postal Service (USPS). All our items are guaranteed to be of top quality as we value customer satisfaction for every transaction. Looking forward to doing business with you!

By David Y.,
See more answers (2)
Question:

Item# 63418 8, please provide more info i. e., the 4c's.

Answer:

The ring has 1.50ct center in I-J color and VS2-SI1 clarity. We also use Very Good cut diamonds. We guarantee the quality of our items and all our jewelry come with a Primestyle certificate and appraisal. As a direct factory everything is made to order and are guaranteed to be at the factory prices. Contact us directly for assistance in placing the order.

By David Y.,
Question:

Answer:

Since the automated verification service gave us a no match response for the address on your credit card transaction, we need to verify your order. Banks outside USA wont allow us to do address verification over the phone that is why you need to do the sending of the verification to complete the order. This is required by our insurance company for them to cover the insurance for the shipment of your order. As diamond and diamond jewelry are high fraud risk items in the market we do this not only to protect ourselves but you as our customer from any fraudulent activities online. For your security make sure to cover the rest of the long card number on your card. Thank you and good day!

By David Y.,
Question:

Are the diamonds certified? also, do you provide appraisals?

Answer:

Our diamonds are 100% real and from only natural sources carat weight, clarity and color are all certified to be as stated online with a full diamond guarantee. And all of the precious metals we use in our jewellery are genuine and solid. We also provide a price guarantee. If you find our items are not priced significantly lower than retail, you're entitled to a full money back refund. Our items come with a Primestyle certificate and appraisal. We believe the quality of all our items to be of excellent quality and are guaranteed to be within the quality range as stated on each item's page.

By David Y.,
Question:

Is the diamonds or orignals

Answer:

Our diamonds are 100% real and from only natural sources carat weight, clarity and color are all certified to be as stated online with a full diamond guarantee. And all of the precious metals we use in our jewellery are genuine and solid. We also provide a price guarantee. If you find our items are not priced significantly lower than retail, you're entitled to a full money back refund.

By David Y.,
Question:

Is a gia certificate provided with the purchase of a diamond ring?

Answer:

Our items come with a Primestyle certificate and appraisal. We believe the quality of all our items to be of excellent quality and are guaranteed to be within the quality range as stated on each item's page.

By David Y.,
Question:

Do they have other payment options other than affirm

Answer:

We offer Layaway and SplitIt plan. For the SplitIt plan you can pay for the item in 6 easy monthly installments interest free! All you need to qualify is a credit card. Please note, in order to complete the process you need to have enough credit limit to cover the total amount of the order. As the system will put a pending charge for it. You may check this link for the instruction: http://www.primestyle.com/installment_plan.html

By David Y.,
Question:

Are these real diamonds?

Answer:

Yes, all of PrimeStyles diamonds are earth-mined, natural diamonds and are not treated or enhanced. Our diamonds and jewelry are 100% guaranteed.

By David Y.,
Question:

Item 109097, is the quality good? what is your absolute best price?

Answer:

Yes, it is a good quality, it's I-J in color which is near colorless and VS2-SI1 which you will not able to see any inclusions with your naked eye. Prices are final since they already at the best rate possible however we can give you a $50 OFF coupon, please contact us at 888.532.9440 or start a live chat

By David Y.,

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Typical questions asked:
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