• PortableHookahs

PortableHookahs

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Overview

PortableHookahs has a rating of 4.52 stars from 48 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PortableHookahs most frequently mention customer service, and vaporizer pen. PortableHookahs ranks 4th among Ecigarettes sites.

  • Service
    26
  • Value
    26
  • Shipping
    26
  • Returns
    24
  • Quality
    26
How would you rate PortableHookahs?
Top Positive Review

“Received item ordered fast & as advertised”

R M.
2/2/17

I feel PortableHookahs' product selection is quite good, prices also great, shipping time from placing the order was excellent, and the tracking info they provided allowed me to follow the package all the way from NY to my house. I have no complaints and would do business with them again. Very happy with my purchase, too.

Top Critical Review

“Do not order from them!”

Logan M.
7/25/16

I ordered a product from them, was not happy with it so I sent it back. It has been over 3 months since I sent it back and they still have yet to give me a refund. I have sent them a message at least 6 times asking them to let me know something and so far no one has emailed or called me.

Reviews (48)

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Thumbnail of user rm124
0 reviews
0 helpful votes
February 2nd, 2017

I feel PortableHookahs' product selection is quite good, prices also great, shipping time from placing the order was excellent, and the tracking info they provided allowed me to follow the package all the way from NY to my house. I have no complaints and would do business with them again. Very happy with my purchase, too.

Tip for consumers:
Use the tracking info they provide to follow the details and progress of your shipment and don't blame the vendor if UPS or USPS reports it as delivered. This applies to just about any mail-order site, really.

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Thumbnail of user ethana11
0 reviews
0 helpful votes
September 3rd, 2016

Got a pretty good product at a lower price than my local vape shop. Have been using this device for a few days now and no complaints.

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Thumbnail of user altheam2
1 review
1 helpful vote
March 1st, 2016

I bought a portable vaporizer for the first time and portable hookahs called me after making my order to make sure I chose the right device for my needs. Buying online all the time, all I get is a tracking number just like most of you I'm sure. I was a little confused and thankfully I received this call so that I can swap to a different product at the same price. I didn't understand the difference between heating coils up until a rep from the website explained it. Thanks for portable hookahs, I got exactly what I needed.

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Thumbnail of user loganm45
0 reviews
2 helpful votes
July 25th, 2016

I ordered a product from them, was not happy with it so I sent it back. It has been over 3 months since I sent it back and they still have yet to give me a refund. I have sent them a message at least 6 times asking them to let me know something and so far no one has emailed or called me.

Thumbnail of user jaket32
0 reviews
0 helpful votes
September 6th, 2016
Verified purchase

I ordered my vape on Wednesday and received it today. That's as good as me going to the store only I saved 80 bucks ordering online and didnt have to go anywhere, haha!

Thumbnail of user bernies20
0 reviews
0 helpful votes
February 5th, 2016

This company was extremely helpful with helping me choose and shipping the vape the same day of purchase. I received it a couple days later and enjoying it so far. I use to think going to the store is the easier choice but those guys just want you to spend more. I got an honest opinion here and received the product without having to leave my home.

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Thumbnail of user alexism36
1 review
1 helpful vote
January 11th, 2016

Recently, I ordered the Kanger subox because a few of my friends told me to stop using mech mods to vaporize my eLiquid. I contacted portable hookahs by email and they gave me an entire selection based on my needs. I just received it and now using it throughout the day without punishing my lungs with the hot vapor mech mods produce. I can't believe how much time the rep invested into making sure I was happy with my order. Thanks to this company!

Thumbnail of user annay11
0 reviews
1 helpful vote
July 31st, 2015
Verified purchase

Doesn't get much better than my Ascent. Everything works great, and elegant. Cash well spent. Thanks

Thumbnail of user terryp32
0 reviews
1 helpful vote
January 10th, 2015

I was amazed at how quickly this company responded to all of my emails and helped me buy something perfect for myself within my budget. I honestly could not ask for better customer service. They seem pretty busy on the phones but when I emailed, the response was almost instant. I appreciate all the help from this company as I really had to change from joints to vaporizing. Thanks guys!

Tip for consumers:
My tip is to email *******@portablehookahs.com in case you have any questions for them. This is how I was helped the most.

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Thumbnail of user joshuam75
2 reviews
1 helpful vote
January 12th, 2016

I currently have five vaporizers and was looking to get a sixth. For some reason I always bought portable ones because I thought the desktop vapes were more expensive. Since I blaze at home I figured lets see whats out there. I found something called an "Easy Vape" on Portable Hookahs for only $99 and with a free grinder on top of that. I honestly couldn't believe since it seemed too good to be true compared to the $300 desktop vapes out there. I've been using this a few days now and it is absolutely perfect. Nothing fancy but its sturdy and produces tasty vapor. I recommend this company to all.

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Thumbnail of user alejandrog11
0 reviews
0 helpful votes
July 26th, 2016

I purchased the new Firefly 2 while every other company was out of stock. They sent me tracking the same day I called in and gave me a discount. I've been using it for a week and so far I'm loving it. The battery is definitely better than the previous firefly. I was about to make an order for a different cheaper device but a rep explained everything to me and thankfully he did because that is prolly the only reason I'm satisfied with the device. I recommend checking through youtube on the vapes before purchase, that can save a world of trouble. Thanks to Phil, I got exactly what I needed.

Tip for consumers:
Check youtube videos on any product your thinking about getting.

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Thumbnail of user miav3
0 reviews
0 helpful votes
September 14th, 2016

These guys were great, I asked a bunch of annoying questions and literally learned everything I needed to know about vaporizers in one phone call. Thankfully I was informed on the difference between convection and conduction vaporization before I made a mistake.

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Thumbnail of user thomasp38
1 review
3 helpful votes
January 13th, 2015

Portable Hookahs walked me through about 7 different vaporizers until I found the exact one that suits me. It was awesome. I was looking for the PAX vaporizers but was unwilling to spend $250 They offered me a new vaporizer called "The Kind Pen Truva" which was pretty similar except in my opinion it was better and only 135 bucks! My friend has the pax and when we put it together, I was able to take a much larger puff and my herb chamber fit a hell of a lot more. I am extremely happy with my order not to mention I receive it only 3 days after purchasing!

Tip for consumers:
Absolutely amazing customer service. I recommend to send an email through their "contact" section.

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Thumbnail of user dimitris21
0 reviews
0 helpful votes
March 10th, 2015
Verified purchase

I'm very pleased with this buying experience. Seller answered ALL my questions. Shipped to my door within just a few days. Extremely high quality product. Very satisfied. Will certainly return for more items!

THANKS PORTABLEHOOKAHS!

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Thumbnail of user cindyj23
1 review
2 helpful votes
March 10th, 2015

I recently purchased a vaporizer pen and was a little confused on how it works because it was my first time. I called this company and left a message. They had an Atmos rep call me and explain everything from A to Z. In my opinion, the fact that portable hookahs actually reached out to Atmos to have them call me is pretty amazing. Within a week of my purchase I was already a pro with the device. Thanks guys!

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Thumbnail of user gw145
0 reviews
9 helpful votes
March 10th, 2015

I have been given a song and a dance for the last week.The package has never shipped I emailed them once I saw there the package was not in the system. Soon after that a shipping label was printed which was done in house and that was as far as that went. I been told that there is problem but with USPS just wait the package is coming. How is this possible if the post office doesn't have the package? At this point I feel I have been scamed.

Thumbnail of user phillipm28
Phillip M.

Dear customer, it is often that the USPS pick up worker may not scan all of the packages in. Often this happens and the customer still receives their package within 3-5 business days. In your case the package may have been lost. We explained that USPS requires 10 business days before a claim can be opened for a lost package because within those 10 days, you may still receive it. We asked you to wait until Friday and if you don't receive the package, we will refund your money and open the claim with USPS. Your leaving a review based on the rules and guidelines of every website based company. We are sorry that you are the one who's package may have been lost but USPS has their 10 day rules before opening a dispute. Otherwise, we would have reshipped your package or refunded you right away. We are just following standard procedures with USPS. Thank you.

Thumbnail of user rebeccam28
3 reviews
4 helpful votes
March 11th, 2015

I'm from Washington so the need for a vaporizer pen is serious. Portable hookahs helped me out in a way that I'll never forget. I bought the kind pen V2 and the chamber was a bit small for dry herbs. I emailed them and they offered to exchange the used kit and allowed me to upgrade to the Truva which produced true vapor. You gotta see this vape, it is amazing! This was awesome because at the end of the day I got a vaporizer just like PAX but with a bigger chamber for half the price of PAX. Thanks to portable hookahs I've been traveling around vaping on the low :)

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Thumbnail of user abbieg4
0 reviews
0 helpful votes
May 5th, 2015

I was looking through a few different options between the Atmos transporter and the Pax vaporizer. When I called in, the gentleman on the phone explained that the transporter would be the better choice even though it was cheaper. I ended up saving money and getting a better product as apposed to shops usually trying to sell the more expensive device. I love portable hookahs for that :)

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Thumbnail of user aaronc35
0 reviews
4 helpful votes
July 15th, 2015

I emailed portable hookahs hoping to learn more about vaporizers. A gentleman by the name of Phil explained the difference between a conduction and convection vaporizer. I almost made a mistake because I wanted a vaporizer pen and it seems that the Atmos Boss is the only convection vaporizer pen on the market. I am grateful that he explained everything and took the order over the phone. I would recommend this company to everyone, especially newbies.

Tip for consumers:
Email them with questions, they respond super quick!

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Thumbnail of user tonyb84
2 reviews
1 helpful vote
May 5th, 2015

I ordered my product on Saturday and just received it, yay! The HipVap works great, better than I even expected. Thanks!

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Thumbnail of user bradleyn9
0 reviews
2 helpful votes
January 10th, 2015

Unbelievable shipping, I ordered from this company and had a tracking number within 2 hours. I always order from the USA and most of the time have to wait it out since everything in Paris is so expensive. I got my product quicker than any other company. Thanks portable hookahs!

Thumbnail of user adrianm32
1 review
0 helpful votes
December 22nd, 2015

I ordered a vape pen to be delivered before Christmas last friday in the morning. They shipped it out the same day and I somehow received it this morning. This is incredibly quick not to mention it was part of their free shipping promotion. I have time to pack the present for Christmas and not stress about any shopping. Thanks guys!

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Thumbnail of user antoineb22
3 reviews
2 helpful votes
February 4th, 2015

Amazing company! Sent out my package same day as I ordered and I received it two days later. What more can you ask for? I got this new thing for dabbing called the vape pen bubbler. This is an awesome new way to vape wax concentrate. You wont be disappointed after using this company. Enjoy guys!

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Thumbnail of user calem
0 reviews
0 helpful votes
January 11th, 2016

I ordered a vape from this company and it arrived within 7 business days to the UK. When I emailed customer support, they told me 10-15 business days. I just love it when a company under promises and over delivers, cannot ask for more :)

Tip for consumers:
Best USA company I ever ordered from by far!

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Thumbnail of user jamesr118
0 reviews
2 helpful votes
March 16th, 2015
Verified purchase

I ordered from portable hookahs last Wednesday and already have my DaVinci vaporizer in the mailbox today. I don't know how that's possible but getting it so quickly for $150 as apposed to all the other websites ripping people off, I couldn't be happier. The vape looks even better in person and resembles a walky talky. I can carry this all over my university without notice. This company rocks!

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About the business

PortableHookahs.com is a one stop shop for all of your vaporizing needs. We offer vaporizers for Dry Herb, Wax, Oil and eLiquids.

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4.5
48 reviews
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