• PHPJabbers

PHPJabbers

Overview

PHPJabbers has a rating of 4.57 stars from 110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PHPJabbers most frequently mention customer support, and many thanks. PHPJabbers ranks 1st among Script sites.

  • Service
    31
  • Value
    29
  • Shipping
    12
  • Returns
    11
  • Quality
    30

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

  • GREAT JOB on their prompt customer service and THANK YOU!
  • The support team are very quick and responsive and helped me with minor modifications.

Critical highlights

  • If you purchase one of their scripts and Need simple modifications you're in good hands with PHPjabbers.
  • Phpjabbers.com was a great script company Until 2-1-2013 when they changed their Developers License Agreement
How would you rate PHPJabbers?
Top Positive Review

“I hve worked in the computer industry since the 1960's and PHP J is one of the best”

Mike C.
1/16/22

I am one of the old school and have worked with computers since paper tape and punch card input days back in the 60's. To day I freely support local voluntary groups and not for profit community projects. Over the years I have gained much experience but it is nothing compared with what this team know. There support helping us in times of troubleshooting and development really is second to none and I consider myself very lucky to have them support me whilst helping others. Thanks you Mike Carter Digital Archivist at Porthleven Museum

Top Critical Review

“They have no support!”

Nicole C.
10/27/22

I have been using their Event Booking Calendar for many years. I upgraded to new version last year for the mobile version and I just upgraded to version 4 because they added more options for payment method. After I installed the new version, I found a lot of problems so I messaged them a week ago, but until today they still have no respond. I have getting stuck on it. Some problems were not happened in the old version but new version. They usually responded a day after I left message but this time, I don't know why they don't even write a word. Poor service, bad support!

Reviews (110)

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Reviews that mention popular keywords

scripts (52) customer service (5) support team (5) stivasoft (15) clients (15) work (35) customer support (5) company (27) support ticket (5) support service (3) 5 stars (3)
Thumbnail of user mikec2055
0 reviews
0 helpful votes
January 16th, 2022
Verified purchase

I am one of the old school and have worked with computers since paper tape and punch card input days back in the 60's. To day I freely support local voluntary groups and not for profit community projects. Over the years I have gained much experience but it is nothing compared with what this team know. There support helping us in times of troubleshooting and development really is second to none and I consider myself very lucky to have them support me whilst helping others. Thanks you

Mike Carter
Digital Archivist at Porthleven Museum

Service
Value
Quality
Thumbnail of user marce82
1 review
0 helpful votes
May 5th, 2021
Verified purchase

Excellent material, fully customizable and easy to handle. Customer support is very efficient, clearly above average. All scripts have proper online demos, so performance can be checked. Highly recommended.

Tip for consumers:
Just check the scripts available and test the online demo. It is easy to realize if the script is useful or not.

Products used:
All of them

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Value
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Thumbnail of user michaelb6110
1 review
0 helpful votes
April 28th, 2021
Verified purchase

Customer support is top notice. Which is awesome because that can't be said about a lot of companies. It would be nice if you guys had forum community to answer questions, for you guys make announcements, wish list, report bugs. Would love to see the back end and front end of the scripts get UI face lift. Just to make things look little more 2021 for example the login screen could use a new look. Thanks. Little background about me I am a professional web-designer and make I website for small business. These scripts are great to make a website just that much is easier to use for my clients and to really benefit my clients business.

Tip for consumers:
The customer service is great so if you run into problem just reach out to them. Also it helps to know little bit about cpanel and how to use it.

Products used:
I bought the mega sell that has 65 scripts in it which also has the developer license. Which means I can put it on customer websites.

Service
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Quality
Thumbnail of user phillipm254
1 review
0 helpful votes
February 16th, 2021
Verified purchase

I believe I purchased my first Vacation Rental script in 2013 and just updated to the newest version as soon as it was released. As with any new piece of software/script when it is first released there were some minor bugs but a quick support ticket and they were quick to fix any issues. The product itself is easy to install and very user friendly even though I am not a professional web developer. However, purchasing the developers' license of the script enables my website developers to tailor the product to suit my requirements.
I have no hesitation in highly recommending PHPJabbers for your web development needs.

Products used:
Vacation Rental Script 4.0

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Value
Shipping
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Thumbnail of user gabriellev18
1 review
3 helpful votes
January 10th, 2020

I've just finished setting up my booking calendar with the script provided by PHPJabbers. I'm not a scripter AT ALL and was pretty daunted by the project, but they have been superb. I've not actually experienced such a great support service before. I can count on their replies more than I can count on my own husband! They have been tremendous in responding so quickly to all of my many questions, and very patient with me. Would highly recommend:-).

Thumbnail of user armandog93
1 review
0 helpful votes
March 22nd, 2021
Verified purchase

The quality of the scripts is excellent!
But the thing I'm extremely happy with is the support
No company I work with or have ever worked with has ever replied to me within minutes
Not only do they respond quickly but they can give you the solutions you need.
A big thank you!
A. G.

Service
Value
Quality
Thumbnail of user temd
1 review
8 helpful votes
February 3rd, 2016

My overall experiences with PHPjabbers over many years had been excellent until recently. NO THEY ARE NOT A RIPOFF... If you purchase one of their scripts and
Need simple modifications you're in good hands with PHPjabbers. Run from them on development outside of this, if time is a consideration, this is not the right company for you. For people to state that negative reviews are erroneous is pure ignorance. No company can please everyone. Your experience is your experience. If you want to determine what this company is great for, look at the positive reviews, to find what they cannot do or not good at look at the negative reviews. You will note that all ofnthe negative feedback express similar complaints. It depends on the complexity of the modifications needed. There is nothing they cannot do, they have the skills and talents. How they go about it and the time they take is a different. The most honest statement made is that they do ñot thoroughly test their work - they leave that up to you which is very.ry time consuming when you do find the flaws... I would encourage anyone to use them for their off the shelf scripts and modification up to 100.00. Beyond that they become too careful and tentative and the job turns into message after message after message each of which takes days and months to resolve. My most recent job is almost 4 months overdue.

Thumbnail of user bryanb327
1 review
0 helpful votes
October 2nd, 2020

This is my second experience of dealing with PHPJabbers having just bought another program from them. This program has been tailored exactly to suit my needs. I am extremely satisfied with the service I receive both from customer support and from the coders themselves. When you bring an issue to them they fully understand what it is you need and always make a great effort to ensure that you get what you want. Another full, 5 Stars for PHPJabbers from a very happy customer.

Thumbnail of user robs600
1 review
0 helpful votes
February 20th, 2021

Brilliant scripts and even better support. Thoroughly recommended for even the most modest user skills (like me - lol).

Thumbnail of user jaikoo
1 review
0 helpful votes
January 3rd, 2024

If you need a script modification, they can almost never or don't want to. Response times are extremely slow. There's no documentation, and they give you no indication if you have to change a file on your own. The prices are very high. They just do the strict mimimum. Lazy poeple and very unpleasant. They have lost one more customer.

Products used:
Scripts

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Value
Shipping
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Thumbnail of user luij3
1 review
0 helpful votes
April 22nd, 2021

Great customer service - i have reached out to them and they got back to me very quickly. Their scripts are time savers, very customizable and easy to integrate to any website. Highly recommended.

Tip for consumers:
very easy to integrate

Products used:
All their scripts

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Value
Quality
Thumbnail of user pompej
1 review
0 helpful votes
July 12th, 2021
Verified purchase

"I like the complete scripts and the very fast support replies to questions."
The scripts are ready to use and come with an easy to use installer.

Tip for consumers:
Easy to use install program and very good support.

Products used:
Software scripts

Service
Value
Shipping
Quality
Thumbnail of user nicolec2186
1 review
1 helpful vote
October 27th, 2022

I have been using their Event Booking Calendar for many years. I upgraded to new version last year for the mobile version and I just upgraded to version 4 because they added more options for payment method. After I installed the new version, I found a lot of problems so I messaged them a week ago, but until today they still have no respond. I have getting stuck on it. Some problems were not happened in the old version but new version. They usually responded a day after I left message but this time, I don't know why they don't even write a word.
Poor service, bad support!

Service
Value
Shipping
Returns
Quality
Thumbnail of user ahmedb48
1 review
2 helpful votes
January 28th, 2019

I own two scripts from PHPJabbers, both of which are extremely well written, adaptable, and fully functional. They are always most helpful in support, with a first-rate service. All questions are answered very promptly. I'm always amazed that they provide a premium service at no extra cost. Well done! It is well worth the reasonable cost they charge for the script, in the work they put in for, when you need help.

Products used:
Appointment Scheduler & Time Slots Booking calendar

Service
Value
Quality
Thumbnail of user darak14
1 review
2 helpful votes
June 11th, 2019

They have such valuable tools for our Web Design & Marketing Agency.

We use their apps to manage most of our projects - web designs to maintenance clients, to our SEO projects, and more.

For the little support, I have requested it has also been 5 stars - fast turn around without going to and from to get a support ticket resolved. Great support system by the way;)

Thank you from the team@ phpjabbers.com

Thumbnail of user vb10
1 review
6 helpful votes
October 5th, 2013

I have worked with the jabbers extensively over the past few years, and my review is mixed. I am a website designer but I don't script everything. The jabbers produce incredibly cheap basic software packages that probably do 70% of what you want but they always lack some aspect for which they invite you to get them to customize the product for you at a cost. This can be a small price $50 or much higher $600. I have found that their communication is good, they always get back to you, but they take a whole day to make a reply. This may not sound much but when you ask a question one day, and they then reply the next day with "what do you mean?" and you reply to clarify etc this very slow conversation can go on literally for months before you get a change made in the script. When they make a change in the script they "NEVER" test it, they let you test it and when it has a problem (and it always does have a problem) you enter into this slow daily comment conversation explaining what the problem is (which always seems to take about 5 days) then they work on the script, say it has been checked, but when you test it there is a different problem. This can go on for weeks until it works properly. Which by the time you have just about torn your hair out starts to work. So the jabbers are great if you have a small budget and lots of time and patience. Seriously, if you lack patience then don't work with them. They will drive you mad. Also they cannot work on more than one problem at a time, so when you get your modified script and it has 5 faults in it, I have learned if I want to remain sane (and this may not be the case as i have worked with them for years now) to just tackle one problem at a time until it is sorted. Its just chaos dealing with more than one issue at a time.
I have now had many bespoke changes to scripts and when they work it is great, quite often I have found this to be the way to get the perfect script that does just what I wanted, but I pay for it in more than $'s. I am sure they are knocking years off my life in frustration. If I could change just 1 single thing about the Jabbers that would make them fantastic? If only they thoroughly tested the script before they pass it over to you. I'm afraid this NEVER happens and you become the test dummy, and more often than not that's exactly how I feel "dummy".
At the moment they are working on 2 scripts for me, one has cost $300 the other just over $400, at home to get this script made You would add a zero to the end of those figures, so they are cheap, but when I count up the time spent in testing their code and conversing with them sometimes I wish I had paid the extra cost. BUT and this is where the nub is:- I'm a skinflint, I am always seduced by their low cost and think "this time it will be different" I even have a conversation at the beginning - are you sure you will check the script thoroughly before you pass it over to me? - I always get the same reply "we always thoroughly test our script before you get it" and I think, here we go again, take the calm pills and lets go for it. A few months later I will be a quivering wreck thinking "why did I believe them?" I knew they would be exactly the same, very polite but very very incredibly very frustrating.

Thumbnail of user alexanderb285
1 review
0 helpful votes
December 2nd, 2020

I am so grateful to Phpjabbers team for very professional job and helpful customer support. Our company CreaMetrix Research LLC will use several products of PHPJabbers in web projects. Thank you!

Thumbnail of user davids6566
1 review
0 helpful votes
September 16th, 2021

Love PHPJABBERS! Always there for you, and terrific software! I own three or four of their software products and love them all.

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Value
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Thumbnail of user abdulrahmanm8
1 review
0 helpful votes
September 13th, 2020

Very Happy to work with this professional programmers and friendly team.
Sure will work together again on the soon future.

Thumbnail of user ryanm810
1 review
0 helpful votes
December 10th, 2020

Softwares are user friendly and very usable with fantastic expert support.
I'm very happy with phpjabber and will update with new software future.

Thumbnail of user jimr387
1 review
3 helpful votes
August 26th, 2019

My first Booking Calendar from PHP was 10 years ago. I renewed our website and needed a more updated calendar to match. Their service has always been 5 star. Our new Booking Calendar is working perfect. One thing that I really like about the company is their unlimited patience and help when needed.
Thanks guys and girls.
Best regards
Jim.

Thumbnail of user andreaz77
1 review
0 helpful votes
October 26th, 2020

I had an excellent experience with PhpJabbers, products are great and costumer service is very helpful and they are the best php software website in the world! Prices of singular product I think they're a bit expensive but in general I love this website and the scripts works very well. Thank you all!

Thumbnail of user j.j4
1 review
1 helpful vote
May 16th, 2022

Be carefull when buying a 'developer license' from this company: they will sell you the license but don't deliver all the php source code. Parts are encrypted 'to protect their framework', but that way you can't use it to develop freely what you may wish. Everything is aimed at having you pay extra for development jobs.

Tip for consumers:
Be carefull when buying a 'developer license' from this company: they will sell you the license but don't deliver all the php source code. Parts are encrypted 'to protect their framework', but that way you can't use it to develop freely what you may wish. Everything is aimed at having you pay extra for development jobs.

Products used:
2 PHP scripts as a 'developer license'

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Value
Shipping
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Thumbnail of user pauld696
1 review
3 helpful votes
September 18th, 2019

I have been using their scripts since 2012 and have been completely satisfied with their scripts. I have used them on several of my clients website and have not had any major issues with them. The times that I have had issues during installation for example their customer support has been great. I have had one script modified and they delivered the product on time and it worked as expected. I am very pleased with PHPJabbers and looks forward to new releases from their company.

Thumbnail of user murrayd34
1 review
0 helpful votes
September 18th, 2020

The best service i have found highly recomend have bought a few software packs and alway been happy My overall experiences with PHPjabbers over many years had been excellent. If you purchase one of their scripts and
Need simple modifications you're in good hands with PHPjabbers.

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From the business

PHPJabbers.com offers a rich virtual collection of commercial PHP scripts, business software solutions, as well as a variety of FREE web tools and webmaster resources.

Business History

PHPJabbers starts back in 2003 as a small website offering a few off-the-shelf web applications. Here is what you will find on PHPJabbers.com today:

• Reservation & Classifieds Ads Software
• Custom Business Solutions
• Remotely Hosted Services
• Cloud Computing & Vertical Markets Solutions

Company Representative

Thumbnail of user veselins1
PHPJabbers T.
Support Team
Typically does not respond to reviews

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