• Peanut Labs

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Peanut Labs has a rating of 2.68 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Peanut Labs ranks 68th among Survey sites.

  • Service
    22
  • Value
    19
  • Shipping
    9
  • Returns
    9
  • Quality
    17
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
15
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I can't believe flybuys have partnered with peanut labs because peanut labs scam you
How would you rate Peanut Labs?
Top Positive Review

“The website crashes too often”

Igor K.
4/5/24

They must improve their website infrastructure because I have experienced many times that their website just crashed and was offline for quite some time. As for their concept, it seems interesting and I was willing to give it a try, but this thing holds me back. Right now while I am writing the review, again their website is down.

Top Critical Review

“Wastes your time and then doesn't pay you.”

Kaitlin C.
2/24/21

Peanut Labs offers you a survery, let's you spend 15 minutes answering questions, and then responds, "Sorry, based on your response, you do not qualify for this survery". It would be fine if it happened occasionally or after just a few questions, but this has been 5 surveys in a row and they all took me 10+ minutes! I wasted nearly an hour and didn't even get $0.30. What a scam of a company. Don't waste your time.

Reviews (77)

Rating

Timeframe

Other

Reviews that mention popular keywords

peanut labs (27)
Thumbnail of user kaitlinc32
1 review
22 helpful votes
February 24th, 2021

Peanut Labs offers you a survery, let's you spend 15 minutes answering questions, and then responds, "Sorry, based on your response, you do not qualify for this survery". It would be fine if it happened occasionally or after just a few questions, but this has been 5 surveys in a row and they all took me 10+ minutes! I wasted nearly an hour and didn't even get $0.30. What a scam of a company. Don't waste your time.

Tip for consumers:
Know that 80% of your surveys will probably get rejected - so calculate that into the time you are willing to spend on each survey to get the payment. You probably won't get even $2 an hour.

Products used:
I took surveys to get paid.

Service
Value
Thumbnail of user allanb285
1 review
3 helpful votes
January 3rd, 2023

Did a number of surveys with them and similar to other reviews was banned for not complying with their terms. Think it might have been for finishing reviews faster than they thought appropriate. When I choose a survey that is one of theirs the wheel just keeps on spinning, no response for why not being accepted, no contact info that I have come across other than by doing Online search for their "name." Then came across this site and "bells starting ringing." Confirmation of my suspicions.

Thumbnail of user boredcrafterc
1 review
3 helpful votes
September 12th, 2022

So I was able to take their surveys for a while (since 2011) and then last night, I took a few surveys-or tried to-and something went wrong with the last one. I refreshed after I was disqualified and was greeted with the "permanently suspended" screen. I supposedly "violated terms and conditions". Okay, then! All I had done before that was update my profile like they asked. Guess I'm done since they will not respond to an email sent via that button. Bunch of shady people...

Tip for consumers:
Don't waste your time, they'll ban you for no reason.

Products used:
Surveys

Service
Quality
Thumbnail of user barrys408
1 review
18 helpful votes
June 9th, 2021

Surveys are deliberately setup so that all information required by the client is collected by approximately 85% of the way through the survey. At this point the surveys are designed to fail and not allow you to go any further. The Peanut Labs only listed contact method does not work when you attempt to report the error in good faith. All the proof of my words above can be found within the example images included in this review.

A massive THANK YOU to sitejabber.com for allowing the opportunity to expose this fruad!

Tip for consumers:
Don't waste your time getting defrauded by Peanut Labs

Products used:
Paid online opinion surveys.

Service
Value
Thumbnail of user christinel1534
1 review
4 helpful votes
November 9th, 2022

Going good, then started finishing 20 minute surveys and being told I did not qualify for points. Then all of a sudden permanently banned for breaching terms and conditions which I did not do. I always gave honest answers and rated the surveys. No response for my enquiry as to why I was banned.

Thumbnail of user nthabip
1 review
3 helpful votes
June 16th, 2022

Peanutlabs do not credit participants. I've completed more than three surveys, only to be told that there's a problem and their engineers are looking into the matter.

Service
Value
Thumbnail of user dianem2657
1 review
2 helpful votes
January 16th, 2023

I've been disqualified for surveys once I get to the very end. I complained about this and subsequently have been barred from playing. I have contacted them numerous times to no avail.

Thumbnail of user arielleh13
1 review
18 helpful votes
September 6th, 2020

I completed 3 surveys from them in a row, none of which credited. The first one took all of my answers, right through to the final demographics, & then told me they already had enough responses, so I received nothing. The second survey redirected to a blank page after I submitted my last answer, so again, I received nothing. The third one said I completed it, but my points never showed up. I'm done with them, as they're a complete waste of time.

Thumbnail of user peterv628
1 review
10 helpful votes
June 25th, 2021

Countless reports exist of completely unfounded permanent user suspensions. It seems like after the user has been milked out for their information after a certain amount of time they will just be locked out of using their service any further. Customer service seems pretty much non-existent. This is on top of the fact that you will regularly be kicked out of surveys when you are quite a few minutes in, when halfway through you are suddenly 'not eligible' for the particular survey.

Tip for consumers:
Avoid using this website as they only mean to profit at your expense

Products used:
Surveys

Service
Value
Quality
Thumbnail of user jamesk1450
1 review
9 helpful votes
November 14th, 2020

I wonder if there making money, by keeping what we as survey takers or to GET. Wish I could BLOCK THEM! Too much time WASTED. No star

Thumbnail of user consumerr12
1 review
2 helpful votes
February 22nd, 2023

Our group of colective reporters which is currently reviewing these type of companys, have had the same experence as many regarding accounts being "suspended" for no reason and a failure of response from this company. Due to the fact that they have failed to respond to any form of contact which our group have done via phone,email and "chat rooms" leaves them in breach of one of our reporters countries consumer laws. To this end we will be reporting Peanut Labs to the Government Legal body for a breach of Consumer Laws and by doing this we believe we will be able to get Peanut Labs to the table and get some answers to our and many others questions as to how this company operates and shine a light on the industry as a whole.

Service
Value
Quality
Thumbnail of user jamesk2649
2 reviews
8 helpful votes
June 26th, 2022

I am currently on swag bucks survey site and peanut labs usually has surveys we can take to earn SB. I don't know what I did wrong, I don't believe that I did anything wrong, but I have been permanently suspended from being able to take any surveys on peanut labs site. I have tried several times to contact the site and ask nicely what the problem was for the past week now without any luck. No one will respond back to me in order to solve the issue. My next step is to report them to the Better Business Bureau if I do not receive a reply. I am dissatisfied with the way they are handling this matter. I did nothing wrong.

Service
Value
Quality
Thumbnail of user kellid74
1 review
6 helpful votes
June 6th, 2021

This site is not legitimate. You spend 10 minutes + answering questions and writing responses only for them to say you do not qualify or their quota has been reached. I've also took 13 surveys here within the last week and have only received credit for 4. When I tried to file a report, they emailed back saying they can only move forward if I provide a screenshot showing I completed the survey. If that's the case, they should let us know in advance to screenshot every survey we take. How are we supposed to know? There's a transaction history of all surveys completed and I don't see why that wouldn't be proof enough. I use multiple survey companies and this is the only one I've had trouble with. Complete waste of time. Please don't use them.

Tip for consumers:
It’s not worth your time. You won’t receive credit for majority of the surveys you complete. And a lot of the surveys you do won’t let you proceed to the end after you’ve already answered questions for several minutes.

Service
Quality
Thumbnail of user nickys55
0 reviews
2 helpful votes
January 21st, 2022

Peanut Labs are happy to take all of your personal information only to reveal afterwards that you don't qualify for any of their surveys.

Thumbnail of user jamier465
1 review
3 helpful votes
January 1st, 2022

They used to be good I would get all my points now over the Christmas break I did surveys almost at the it's on 95% then says I don't qualify for the survey. I have also done a few big points surveys and have been ripped off over 2000 points. I can't believe flybuys have partnered with peanut labs because peanut labs scam you

Thumbnail of user patriciay209
1 review
16 helpful votes
September 30th, 2020

Peanut Labs waits until a survey is completed, then says you are not eligible and get no points. They are receiving free survey completions, but cheating the responder and the sponsor. They also will not respond to your questions or complaints. Don't get started with them, there are many more surveys that are legitimate.

Thumbnail of user anthonyu442
1 review
0 helpful votes
January 27th, 2021

Easy good surveys that are fun and enjoyable for good pay to your paypal. Not to long of surveys I enjoyed

Service
Value
Shipping
Returns
Quality
Thumbnail of user alanb788
1 review
3 helpful votes
April 23rd, 2021

They are a scam. Don NOT waste your time. If you dare to complain to them about broken surveys, late disqualification, or not getting paid; then they will block you and not bother telling you WHY you have been blocked.

Tip for consumers:
Dont bother with these scammers!

Products used:
Surveys

Service
Value
Quality
Thumbnail of user bpd
1 review
0 helpful votes
January 25th, 2021

At first I thought that business is not real, until one of my friend introduced me to this site and told me that people are making a living out of this business. Why don't you try and see the results. Now my life have changed completely with this business. This is a genuine business which pays a large sum of money if you are hard worker

Service
Value
Shipping
Returns
Quality
Thumbnail of user belindah165
1 review
2 helpful votes
May 30th, 2022

I took several very lenghty surveys on peanut labs but as soon as i answer the very last question about my ethnic it closes with the answer something went wrong and i do not qualify for survey. Waste of time and data.

Thumbnail of user milrosen
1 review
2 helpful votes
February 7th, 2022

I don't even know why these survey sites even put them on there! They claim all reviews are done in which case, "They've been eaten up!" The whole site has been devoured!

Thumbnail of user markg1467
1 review
19 helpful votes
May 18th, 2020

After I completed 1 survey from them I got a message saying: "This Account has been Permanently Suspended
As a result of one or more violations of our Terms and Conditions, access to Peanut Labs Surveys and Offers has been suspended for this account". Just a waste of time.

Thumbnail of user saulg26
1 review
0 helpful votes
January 27th, 2021

It is a nice survey for me to do. I always like completing surveys for money. Keep up the good work.

Thumbnail of user kevinf1386
2 reviews
9 helpful votes
April 21st, 2022

What a joke company... told that my account is suspended permanently for no reason... I have asked 8 times for an explanation but they do not reply... AVOID ANY TRANSACTIONS WITH THIS BUNCH OF ROGUES!

Thumbnail of user komalc4
1 review
2 helpful votes
February 4th, 2022

Peanut labs do not deserves at least 1 star as I don't have option to give 0 star I am giving 1 star, without any reasons they block ID if we ask them to justify your reasons for suspension they they won't respond after multiple tries also, How can they block ID for the person who is not attending their surveys since log ego, because of their suspension our quality score may get impact on platforms like Time buck where other parties are also providing us a lot many chance to attend surveys, It is my suggestion to others that don't even click on their survey's link otherwise after some time they may block your ID by which your quality score may get effected.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Award-winning innovator in the#MRX industry delivering on-demand access to global pre-screened opt-in panelists via monetization. Subsidiary of@ResearchNowUS.

How do I know I can trust these reviews about Peanut Labs?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Peanut Labs?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business