Found the website easy to use and when I spoke to customer services they were very helpful. Tickets arrived on time and yes I paid a premium, but it depends how much you want to go to the event
Easy to find tickets and to purchase. Nothing out of the ordinary and did the job hassle free. No excess fees and overall prices were comparable if not better than other similar sites.
Fabulous seats and arrived when they should have - well done Online Ticket Express tickets!!
sound system in the Albert Hall not great, but seats superb and def recommend Online Ticket Express!!
Bought two tickets in Oct 16 for Real Madrid and Barcelona paid Eur 1,004 was advised that the tickets will arrive at 5pm on 23/04, they never arrived and I'm still waiting for the refunds. I flew to Madrid from Australia and they managed to ruin my holiday. DON"T EVER USE THIS COMPANY, THEY'RE THIEVES
Never buy anything from this company!! We bought 2 tickets for our parents on f.c
barcelona vs. real madrid (23.04.2017) 8 months before the event. Parents were in Madrid at 2 days before the event ( because of flights from Poland ) and they got information that they won't get their tickets at 5pm on game day!!!
The booking process on line was very easy to complete. My ticket was posted the next day and was exactly as advertised. I would not hesitate to use OnlineTicketExpress tickets again or to recommend them.
This site is SUPER fast if you want to think you are paying one price and end up paying another. Bought tickets for "$70/each" NO SERVICE FEE WAS POSTED, THEY GAVE ME NO TOTAL. Then I found out I paid $190.20 for TWO tickets.
I didn't realize this site was not the venue's site because that is what I had googled.
They have a "100% satisfaction guarantee" and yet all prices are final.
I found out I could have purchased almost the exact same tickets for $15/each and even if they would have charged me $60 for a service fee it would still be $100.00 less than this POS site.
Tip for consumers: DO NOT USE THIS SITE
check out any other ticket site first!!
They refused to cancel my purchase.
Fantastic service through out.slightly disappointed with seats would have liked to have been nearer the front for the price we paid.But would happily purchase tickets again.
So helpful with all of my questions, the tickets were bought at 6 pm and came the next morning; very impressive and efficient. Next time i buy tickets for a concert i will defiantly hit Online Ticket Express!
Customer Questions & Answers
www.onlineticketexpress.com - NEVER EVER AGAIN !!!!!!!!!!!!!!!! I bought 2 football tickets for Atletico de Madrid vs. FC Barcelona I paid 377.00 euro for seats "CATEGORY 1 in Away section with Barcelona Fans" (as per description on the website). I have got tickets in the worst section - CATEGORY 4 (NOT even away section which was next sector)!!! Price on the ticket was 60 euro NOT 188! Tickets should be delivered 3-5 days before the event (as per email with confirmation) - finally they delivered the tickets 1 day before and nobody answered the phones! When I asked to speak to a manager, customer service agent declined and said he had given me all the info I could use. He was unprofessional, unpleasant, terrible and completely useless! Unfortunately I didn't check reviews before I bought the tickets :(. They are THIEVES and should be in prison!