• NFL

NFL

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Overview

NFL has a rating of 1.29 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NFL most frequently mention customer service, credit card, and thursday night problems. NFL ranks 158th among Football sites.

  • Service
    42
  • Value
    42
  • Shipping
    22
  • Returns
    29
  • Quality
    37
Positive reviews (last 12 months): 6.1%
Positive
2
Neutral
0
Negative
31
9
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Customer service is not the least concerned, all they say is it is delayed, no more information.
How would you rate NFL?
Top Positive Review

“Black national anthem NO”

Jeanne V.
2/12/24

United States is a mix of cultures we have one national anthem how dare you desecrated. This is a poor decision. I'm not right nor left I'm intolerant of illogical decisions.

Top Critical Review

“Horrible company. They steal money!”

Dee E.
1/29/24

So I have bought each month NFL Plus premium and it's always worked, but this month the app has not worked. Anyways, I renewed subscription on January 2. Since then I have had so much trouble and I can't even watch any games! I contacted the company they told me to delete app and reinstall and clean cookies and I verified to them my device was completely compatible with the app. I tried everything they said and no luck. I have sent message after message and now I just want my money back. I been ignored. I'm a very unhappy customer. Bad business. They steal money..

Reviews (157)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5)
Thumbnail of user deee111
2 reviews
0 helpful votes
January 29th, 2024

So I have bought each month NFL Plus premium and it's always worked, but this month the app has not worked.

Anyways, I renewed subscription on January 2. Since then I have had so much trouble and I can't even watch any games!

I contacted the company they told me to delete app and reinstall and clean cookies and I verified to them my device was completely compatible with the app.

I tried everything they said and no luck. I have sent message after message and now I just want my money back. I been ignored. I'm a very unhappy customer. Bad business. They steal money..

Thumbnail of user jethrob7
1 review
0 helpful votes
January 5th, 2024

No more NFL for this family. As real as wrestling.
Corruption infused fake games. Clear and oblivious the refs have been "swayed"

Thumbnail of user pabloe46
1 review
0 helpful votes
January 13th, 2024

I can't believe you privatized a playoff game. NFL sucks, I have no further interest in football. Having been fan since before the Super Bowl, you cowered to big money interests to make them wealthy and block us from watching a game which have been televised on a local station. If I was in Miami or the home teams area I would be even more pissed. SCREW THE NFL.

Tip for consumers:
no

Products used:
shoes

Thumbnail of user mem5361
1 review
0 helpful votes
January 14th, 2024

If the NFL pulls another stunt with selling game rights to any other play off games I will stop watching football. Roger stop being money hungry. Mark in Tampa

Thumbnail of user mikrosoftsuksdabig1
6 reviews
2 helpful votes
January 13th, 2024

It is all about the money. Football is just a business not a sport. Greedy owners and greedy players are paid by corporations that can't pay their workers a decent wage and stupid fans foolish enough to pay ridiculous prices for tickets, parking, concessions and all the other junk one can buy.

They are losing their fan base. History does not seem to register with them. The NFL tried to air a playoff game that wasn't on free over-the-air broadcast television once. It was the lowest rated playoff game in six years. But the cementheads at nfl central think that enough people will stream peacock so the dolphins chiefs game was not televised on broadcast tv.

I have not spent a dime on the nfl this century. I would suggest to the rest of you to do the same from now on.

Tip for consumers:
nfl sucks and other major sports are not any better.

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user rickir17
1 review
1 helpful vote
December 31st, 2023

So now that we have all watched the lions and cowboys play and watched the ref make one of the most controversial well hell outright just cheating, rigged, etc…. I would say football was a place to escape all the crap but not they have tried to bring politics in it and now they jus straight up cheat and make it the way they want the outcome same with our lives in everyday to dos.

Thumbnail of user crystalh845
1 review
0 helpful votes
January 13th, 2024

As fans we helped make the NFL what it is now we can't even watch the games!Seniors don't matter to ya'll!Any age no game for you, sad!Sad sad!Disappointed that ya'll don't care!Only out to make your money!Screw the fans

Service
Value
Shipping
Thumbnail of user jeanne0090
1 review
0 helpful votes
February 12th, 2024

United States is a mix of cultures we have one national anthem how dare you desecrated. This is a poor decision.

I'm not right nor left I'm intolerant of illogical decisions.

Thumbnail of user kelkoepke
2 reviews
0 helpful votes
December 16th, 2023

Hate the present $#*!ty football league, bring back TRUMP. & get ride of all the gready puppet masters!

Thumbnail of user chrisb1350
2 reviews
6 helpful votes
January 13th, 2024

If the NFL thinks I'll sign up for Peacock to watch a game they are mistaken! F@@@ the NFL. Go NASCAR!

Tip for consumers:
F@@@ the NFL

Products used:
F@@@ the NFL

Service
Value
Shipping
Returns
Quality
Thumbnail of user kayrod44
1 review
0 helpful votes
September 16th, 2023

I havent been able to use this product and even asked NFL to check and verify. No customer support, even the phone number they listed just pushes you back to their website.
I submitted a ticket online and I keep getting an automated response, seems like a bot to with a name on it. I keep asking for a response on if they will refund.
Ive now paid $200 for nothing. SCAM!

Products used:
NFL+

Thumbnail of user michaeln578
3 reviews
7 helpful votes
October 8th, 2023

I was using the site to keep up with NFL action and scores when I didn't have time to watch the games. This was a few years ago. The site is a mess. It's slow to update, the digital play-by-play screens are inaccurate and lock up all the time. These issues have been ongoing for over 2 years. I have switches to ESPN which does a much better job at keeping you up-to-date on the games. You need to clean house in your IT department. The site gives the NFL "brand" a really bad name.

Thumbnail of user boba1004
1 review
0 helpful votes
January 13th, 2024

The NFL stocks! First they make you buy paramount plus to watch Thursday night football. Now to watch the KC Dolfins game you have to buy the peacock network. The breed is unbelievable.

Value
Thumbnail of user dominicwillis3
1 review
0 helpful votes
January 8th, 2024

Stop making new rules to stop the kickoff returns. Kick from the 20 and start at the 20 if ball lands in the end zone.

Thumbnail of user leea584
1 review
1 helpful vote
September 17th, 2023

NFL.com ad practices are dishonest and purposefully misleading. You DO NOT get any games that are not available already in your area. They advertise no blackouts, but that's all they have. Nothing you can't get from your local cable company. I'm housebound and was looking forward to watching all the games, and spent money I didn't have to do so only to find nfl.com only gave me games already on my cable. Nfl.com should be ashamed.

Service
Value
Quality
Thumbnail of user toyaj19
1 review
0 helpful votes
December 10th, 2023

Save your money and the troubles! I app will not recognize your subscription. I cancelled. Never again.

Tip for consumers:
Don't subscribe

Products used:
Nfl+ app

Service
Value
Shipping
Returns
Quality
Thumbnail of user jmonahan28
1 review
0 helpful votes
May 9th, 2023

I love the NFL I watch it daily and my team always wins.And when I was a kid I met John Madden and he is a nice person

Thumbnail of user rprejean
1 review
0 helpful votes
November 5th, 2023

My review is based on using the NFL app on an Amazon Firestick.

NFL+ charges monthly fees and then tells you that you need to load your tv& streaming providers like YouTube and then YOU STILL need to pay for NFL Ticket to those providers to actually watch the games.

Service
Value
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Thumbnail of user ah734
1 review
0 helpful votes
December 11th, 2023

Half the teams are pathetic. The league is soft. You should really be ashamed to put that product on the field. You're disrespecting the country. It's really not a game.

Thumbnail of user johnm270
3 reviews
11 helpful votes
Thumbnail of user joem3306
1 review
0 helpful votes
January 12th, 2024

Sumb bags POS making us pay for local Playoffs FU FU FU FU FU FU FU FU FU FU FU FU FU FU FU FU FU FU 🖕🏽

Thumbnail of user harlowc
17 reviews
11 helpful votes
January 25th, 2021

TB and AR are excited to announce the opening of the TBAR-NFL nursing home! Tom and Arron will be the first two occupants of this fine facility. Quilts, wheelchairs, and walkers are available to long term residents for free!

Thumbnail of user bg305
1 review
0 helpful votes
December 23rd, 2023

I am done with the NFL. I paid for Sunday Ticket and I can not even watch the Bills game because they put it on Peacock. Are you Fing kidding me. I loved watching NFL, but I am done, never Sunday Ticket, dropping Prime. Such a jobe.

Service
Value
Quality
Thumbnail of user tm778
1 review
0 helpful votes
September 7th, 2023

Wasn't able to watch any preseason for the chiefs unless you LISTENED to it or wanted to watch it a day later. It was Impossible to truly understand the features available so I waited until the season opener because SURELY it will play season openers. But WoW! I can't watch the chiefs LIVE. I can only watch it tomorrow. Whaaat? I went in to cancel and they had already charged me $50 for the full year. I will get my money back. Don't waste your money. Utterly useless unless your life revolves around old football games or you want to watch on a mobile device. Ridiculous.

Value
Quality
Thumbnail of user michaelc7398
1 review
1 helpful vote
September 28th, 2022
Verified purchase

I bought the NFL+ package and I literally can not get it to recognize my account.
I have tried chrome and edge. I have to continually go to dev mode and manually delete the cookies. Reload the site several times.

The signing profile takes you to an account page that doesn't link back to the damn site. Its a horrible, broken experience where I try 6-7 times to just watch one game.

Garbage.

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