I commend the customer service members of MyUS include; Alison, Judy, Angel, etc. (in 228 reviews)
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I use MyUS services since 2011. Before that I often had problems with orders from US: many shops refused to ship to Russia. And since 2011 these problems have gone almost completely. My packages are consolidated and I always get the tracking number so I can see them moving. Sometimes I prefer to order items from US stores via MyUS forwarding service instead of dealing with Russian internet shops. MyUS service and support is accurate and prompt: whatever questions I have they answer very fast. I want to specially thank Tyler M from MyUS support who was very patient and helping with my recent questions. Thanks a lot!
Thanks MyUS, for make it so easy and so fast shop in the US, Tyler, big help you gave me, Jemier great packaging, all MyUs support team thank you for being there for me and and my goods. To all MyUs team keep doing what you're doing I appreciated. From Angola with gratitude
I just wanted to give a big thank you to MyUS - there was an item I was wanting desperately, however the company did not ship to Australia. So, after some research I came across MyUSA - so I took a leap of faith - gave them my instructions and hoped for the best - this item means the world to me.
Anyway, I received it yesterday, it was wrapped to perfection to protect it, this was done by Derek (thanks Derek), it arrived sooner than I anticipated - overall I was so impressed with MyUSA that I would not hesitate to use them again or recommend them to friends.
Thank you to Derek and everyone at MyUSA for making shipments possible to anyone, no matter where we live.
When you get understanding and answering for your questions that means customer service. But if there is kindness and take care of every single point that means MyUs.com customer service agent!
From my deep Heart Thank you Patricia, Angel and All My-US staff.
Myus was changing my life as when I discovered the beneficial work performed by Myus started shopping in US stores and always used to the Myus as my shipping address .In no time I had problems with my orders , always came in excellent condition in time and time , unfortunately due to financial issue that my country is my account was canceled .
I do not know when that financial situation of my country will return to normality , hill anxiety to re-do my business ... Thanks
Everything on MyUS's Team was great. Since the package status, and preferences at shipping, and even when i had doubt, had someone there to help me.
There is a lot of transportations options, many personalizations!
About the site and the team all of them are very helpful and glad to chat about any questions.
I'm very happy with my choice at MyUS.com!!!
Tip for consumers: If you have any kind of doubt, ask them.
They will present the best solution.
As always when I contact my myus.com to notify something or even complain about anything the answer wouldn't take more than a day but this time it was faster from Angel customer service. She addressed my issue to me in a good manner and give me the options to solve it the way I'd be satisfied. Thanks for this great experience and for you Angel too.
181 Questions & Answers
Our shipping rates are based on the size and weight of your package, as well as the courier you choose and even your membership type! You can use our Ship Rate Calculator to estimate shipping costs: http://www.myus.com/en/international-shipping-rates/