• MyPoints

MyPoints

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Overview

MyPoints has a rating of 4.2 stars from 1,058 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPoints most frequently mention gift cards, great way, and long time. MyPoints ranks 1st among Points Shopping sites.

Positive reviews (last 12 months): 36.4%
Positive
4
Neutral
0
Negative
7
52
See all photos

What reviewers want you to know

Positive highlights

  • Fun way to pass the time instead of playing games and earn some free gift certificates at the same time!

Critical highlights

  • They do not provide phone numbers for their customer service problems, nor for their corporate office in San Francisco.
How would you rate MyPoints?
Top Positive Review

“Really pays well with awesome detailed reviews that'll give you good information of the external”

Rajesh N.
1/13/24

Really pays well with awesome detailed reviews that'll give you good I enjoyed meeting review details

Top Critical Review

“Sad, just sad”

JJ j.
11/2/23

It's become harder and harder to score points, especially when the links in their e-mail redirects you to the MyPoints site instead of the vendor. They don't bother to respond to questions, either. I've activated MyPoints for some purchases only to never receive confirmation/points. Swagbucks messed them up royally, so much so that I find myself using Rakuten more than MyPoints.

Reviews (1,058)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (63) fun way (17)
Thumbnail of user jjj113
1 review
0 helpful votes
November 2nd, 2023

It's become harder and harder to score points, especially when the links in their e-mail redirects you to the MyPoints site instead of the vendor. They don't bother to respond to questions, either. I've activated MyPoints for some purchases only to never receive confirmation/points. Swagbucks messed them up royally, so much so that I find myself using Rakuten more than MyPoints.

Thumbnail of user sandrab3425
1 review
5 helpful votes
March 30th, 2023

HOW CONVENIENT: you can just close someone's account when it suits you and never pay them for their hard work!

That is why people who spend hours, days, weeks working for you and your partners do not get rewarded for their efforts.

Disgusting!

Tip for consumers:
Avoid, avoid, avoid.

Products used:
Surveys, In-app purchases

Service
Value
Quality
Thumbnail of user tg118
1 review
2 helpful votes
December 16th, 2019

I love my points, but I very rarely qualify for surveys. I can spend almost 10 minutes sometimes before being kicked out. Please fix this.

Thumbnail of user deannel15
1 review
71 helpful votes
January 16th, 2021

The surveys are ridiculous and take too long with so few points. Also, when redeeming for an Amazon gift card in the past you would receive it right away. Now they have to process the order and let you know at a future date when your order is processed. Stay away from this site - it's a waste of time. Also, they have banned me from taking their surveys because according to them I did not answer correctly. I think they did not like my answers to their political questions.

Service
Value
Shipping
Returns
Quality
Thumbnail of user saiidg
1 review
0 helpful votes
October 13th, 2019

It's fun to earn points and use them when you can and have enough points. I normally use my points for Target, Starbucks, Panera Bread, or Gap. I wish I could accumulate points faster that I could use them for more gifts.

Thumbnail of user richardb5150
2 reviews
2 helpful votes
June 4th, 2023

Loved it years ago but the last few years the desktop extension is getting us no points and you can't get any customer service. Tried to use their form but can't ask a "General" question without giving all info for one activity and could not find a way to upload a "JPG" of my receipt so got nowhere. There are several good rebate programs without the MyPoints hassle. We'll probably delete the extension & not bother any more.

Service
Value
Thumbnail of user cindyh1134
1 review
3 helpful votes
September 13th, 2022

I was kicked out of taking surveys and the site is basically calling me a liar. Last time I checked I am still a female and every time I select that answer I am banned from surveys for an incorrect answer? Cashing out my points after over 10 years and will try to find another site that is actually coherent and can fix issues. Have contacted customer service numerous times and I use that term sarcastically.

Tip for consumers:
Beware of poor customer service and being called a liar.

Products used:
Irrelevant

Service
Value
Quality
Thumbnail of user rajeshnandhu335
1 review
0 helpful votes
January 13th, 2024

Really pays well with awesome detailed reviews that'll give you good I enjoyed meeting review details

Thumbnail of user joanm547
1 review
0 helpful votes
November 20th, 2020

I can actually make money doing things that I normally do on the internet. It is so easy to use and I don't have to jump though hopes to get my reward

Thumbnail of user dotansojak
1 review
0 helpful votes
August 27th, 2023

Really pays well with awesome detailed reviews that'll give you good information of what it is your looking for

Thumbnail of user momom4
1 review
0 helpful votes
April 5th, 2020

I earn points here daily when I can. It's very user friendly. I mostly do the surveys and every once in awhile I will do offers. I haven't had issues redeeming I usually get most things instantly once I redeem for the giftcard chosen. Their staff is also really nice. I haven't had anyone rude yet. I would definitely give them a try if you're into this kind of site. You won't be disappointed!

Thumbnail of user gailc183
3 reviews
15 helpful votes
December 3rd, 2019

I like taking surveys and being rewarded for doing so. I am to say the least an opinionated person and like to think I am contributing to a better society by taking surveys.

Thumbnail of user safiali843
1 review
0 helpful votes
April 24th, 2023

We have to always care about all the poor people.All over the world poverty is so common, to diminish poverty we always need to charity and donate.

Service
Value
Shipping
Returns
Quality
Thumbnail of user susanw749
2 reviews
1 helpful vote
December 3rd, 2019

Really enjoy being able to get gift cards, but sometimes it seems you have to jump through hoops to get points. Especially the surveys that seem to disqualify you after you have spent a good deal of time completing them. Really don't like the long videos for minimal points.

Thumbnail of user amandas2709
1 review
3 helpful votes
February 1st, 2023

My account had been hacked and I reached out to customer service who did not respond at all. I was still waiting on a response from customer service when TrustPilot sent me a survey. I expressed my dissatisfaction. The next morning I attempted to logon to continue to check for customer service updates and they deactivated my account entirely without even emailing me. All my points are gone now. What a scam

Tip for consumers:
Don't use MyPoints

Products used:
I used MyPoints to buy various things from different companies like Walmart or Target

Service
Value
Shipping
Returns
Quality
Thumbnail of user amandah418
1 review
0 helpful votes
October 22nd, 2019

The estimated time for a survey will be five minutes, but by the time you do the "pre questions" to even get to the survey it's been fifteen minutes, and then the survey takes a half hour. They are a train wreck.
But since they improved the option for daily points, it's not as bad. Earning points for printing coupons, then combing them with sales or Ibotta is a good way to earn gift cards and pay very little for groceries.
Totally worth signing up and using. I recommend this site often.

Tip for consumers:
Wait for double days on coupons, and be sure to sign up for monthly goals BEFORE you do your coupon printing. They won't count previous prints. Then combine with sales and Ibotta for lowest prices. You can still use Ibotta if you are redeeming a gift card.

Products used:
Walmart, sephora, lowes, and visa gift cards. Plus all the coupons you can print through them.

Service
Value
Quality
Thumbnail of user lorettaa37
3 reviews
1 helpful vote
May 25th, 2020

I've been a My Points member it seems like forever. So much opportunity to earn points towards rewards. Besides daily polls and surveys, there's many coupons for your favorite retail outlets, and when your looking for something to do besides shop there's always playing games. My Points is amazing, and to make it real easy to earn points add there extension to Google and My Points will remind you to shop with there coupons, so start saving some money!

Thumbnail of user kathleeno169
1 review
0 helpful votes
June 12th, 2020

I have been a MyPoint members for many years. And the site just keeps getting better all the time. The surveys are fun and interesting... which reward you with points. While the shopping site is great because you also get points while shopping at your favorite stores. I would highly recommend this survey site not just to do surveys, but to shop on-line as well.

Thumbnail of user deborahd698
1 review
0 helpful votes
July 29th, 2020

I enjoy earning gift cards and receivibg points for shopping online through my points. I have refered 2 other people

Thumbnail of user melonettel
1 review
4 helpful votes
August 3rd, 2023

They dupe people out of crediting their account for surveys taken. They take too long to resolve survey tickets and gripes. They falsely close ticket without actually resolving them. When you show concrete evidence of prejudice disqualification surveys and technical difficulties accessing a survey, Mypoints refuses to credit. It gets worse when you complain the Better Business Bureau. You're a mark from then on.

Service
Value
Quality
Thumbnail of user cristied1
1 review
0 helpful votes
December 6th, 2020

I like it but i think there should be more ways to earn points without buying something. But it is a good way to earn a few dollars i use the gift cards to help pay my utilities

Thumbnail of user cindyb1663
1 review
1 helpful vote
March 19th, 2023

The magic receipts section of this site doesn't work well. Just this week I have had 4 receipts refused even though I had purchased the items needed. Example: strawberries my receipt showed 3 packs of fresh strawberries the site denied this receipt. Fetch works quicker for uploading than my points I am frustrated.

Service
Value
Thumbnail of user mishellep
Mishelle P.
2 reviews
0 helpful votes
November 3rd, 2019

It's getting harder and harder to earn points. It used to be better. I've been doing it for years but not sure I will continue. I hope they improve this program.

Thumbnail of user claudettej23
1 review
0 helpful votes
June 29th, 2022

My name is CLAUDETTE I love my children so much they are my hol live

I live in south Africa whif my brother

Thumbnail of user sarahh219
6 reviews
17 helpful votes
July 6th, 2023

I have been a very long-time user of MyPoints. Over the last couple of years this site has become very difficult to use in that you earn the points and they aren't rewarded and you have to jump through hoops to get the points you earned. Now they don't even bother to respond to support tickets, they just close the request without rewarding the points or responding in any way. Basically, they are stealing from their users. Absolutely not worth it!

Service
Value
Quality

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About the business

MyPoints: Your Daily Rewards Program

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