Los Angeles, CA 90024-2905
Tel: (888) 704-1900
Total rip off. signed up for 1 month plan, ran a background report which was filled with errors. Tried to run mine and was taken to another billing page. Tried running another family members report and again taken to another billing page. Called customer support and was told that for another report there would be another charge. Cancelled account and will never use them again. My fault for not reading the users agreement and fine print.
You can get more information from spokeo for free than this site. It's got flashy bars and lights that show it's gathering information, with weekly reminders that someone might have accessed your data. All lies and a scam. If you try and cancel online, the cancel button is a sham. The TOS says you still have to call in to confirm you've canceled. Call them here right away if you've used them 888-704-1900.
Tip for consumers: Don't waste your time. It's clickbait. Offers other sites to click through without warning.
I got charged for a service that I didn't even know I subscribed to. I noticed that it said I had 7 days to cancel so stupidly, I waited till the last day and they had already charged me and would not refund.
The services that they provide are lame. I tried to use them since I had paid for it. Not worth having. Total waste of money!
I searched my own name and there were mistakes. It showed at least one address where I never lived at all. There was a huge time gap in their information. I searched my own name so I could gauge their accuracy before I searched for other people. The age was accurate.
I did this for 7 days for a $1 and they charged my credit card 45.00 after 5 days. My bank said to order another debit card screwed me all up!!!!!! They claimed it was 7 days. BS and hope no else does this. They never removed inaccurate information. I had 11 pending requests. What a joke. Life lock is suppose to be the legit one. Then they make your register to get more of your infor just to write this review.
They hijack your personal info and broadcast it online and then extort you into paying them to remove it, and then neglect to remove it at all. Furthermore, they bill far more onto the card than they say they will. Word of advice, dispute the charges with your credit card company, they will place a three way call and you get taken a lot more seriously with them on the line, I got most of the charges removed this way.
I signed up for the $1 trial. It took an inordinate amount of time to access the data. Then when checking the supplied results -- it was all outdated.
I called to cancel and found out that the customer service (2 calls same person responded) is located in the Philippines'. When I tried to cancel there were many questions regarding my personal information. They have my name and email along with the credit card that was charged, No need for further information to be given. No satisfaction!!
I then contacted my credit card account and found that I had been charged for 2 accounts and billed for $1 on each ( I only signed up for 1).
Then I noticed 2 charges pending in the amounts of $44.85 for Privacy Pro and $50.85 for something called PPL Search.
My next call was to the credit card's customer service, they contacted MyLife and resulted in my money being refunded and the account at MyLife CANCELLED.
Be aware of this and avoid them, as it appears they are a dishonest and evasive con site.
Tip for consumers: Avoid
Don't get involved with these people. It's a scam. The free trial is not free! They charge your account after 14 days for your supposed free trial. And then charge and ship every month.
I did not ask for a renewal of your services, for that matter, I do not recall ever ordering it, yet I was charged $59 for a non-refundable renewal fee that I do not want nor need. what is the story on your scam? Now the supposed account is blocked.
They suck you in with a promise that you'll get more details about someone for free, but after going through multiple screens and registering, etc., you're finally delivered to a screen that forces you to choose between subscription plans. In other words, agree to pay or get zero info. Hey, just be honest at the outset and don't waste our time. Compete on price and service, not on false promises of free services that don't exist!
I'VE NEVER HEARD OF THIS COMPANY AND I DON'T KNOW HOW I GOT ON THEIR LIST- THIS TYPE OF SCAM SHOULD BE ILLEGAL! VERY CONFUSED AS TO HOW TO GET OFF THIS DISTRIBUTION- THE PHONE # IS NOT VALID - I'D LIKE TO FILE A COMPLAINT BUT NOTHING SEEMS TO BE VALID
I signed up for this carp. At the end after entering my card details I selected the option for a week trial that was supposed to only be $1.00. Long behold after clicking continue with special offer, my card was chard $83 instead of a $1.00. Call customer care to resolve the issue and they refuse to give me my money back. They have their website set to where whatever you click on they will still charge you full year subscription. To anyone.wanting to sign up with this fraudulent scam site turn around now. Your gonna get robbed!!! If they had a option to give them a 0 I would give them a zero!
It promises you all info is FREE to view So you click and keep checking all these boxes promising not to misuse the info over and over and it makes you wait thirty f*cking minutes while it slow as h*ll pretend to scan the whole damn internet and then AFTER fifty fake scans it wants your credit card to view!!!!!!! I wasted my life & DATA on this lying cheating SCAM!!!!!!!!!!!
Went to website. Intended to sign up for 1 mon. (A one-time- use offer would have been more acceptable).Scrolled down to payment info first and unable to go back to choose plan. Email receipt showed it defaulted to yearly plan. Called customer service within one minute; closed. Called again a few hrs. later. Dissatisfied with the website and not wanting to use this "company," I told rep to cancel my order, which she refused, as my payment is " nonrefundable. " Told her Visa would treat it as fraudulent charge. She then offered to charge for 1 mo. and refund the rest, which I agreed to. She said there will be no more charges. I doubt that. Either way, they make money. Should be able to cancel a service I didn't want. And although the rep was polite and finally negotiated, it would have been nice to speak with someone who speaks English.
What a joke, they say it's free, then when you finally get thru their "scans" to get to the report, surprise you have to subscribe! That's not all, you sign up for a monthly plan and they charge your credit card for a whole year! At least it only cost me 36 bucks. A lesson I won't forget, please check online first for into on companies that you are interested in. The internet can be a very bad and costly endeavor!
It's a scam that says it's FREE - it is not FREE - they charge you at the end if you want the information! I didn't pay and got NOTHING......
Gets you to sign up on the pretense of being able to cancel at any time ,,,,,but will not refund your money ,,,179.00 ,,,,,but you can cancel ,,,no refund ,,,,makes you think your only being charged 14.95 per month and can cancel at anytime ,,,,wrong and dishonest
I looked at the info they had on me and determined that some of it is for two men in the city I live in who have the same first and last name as me, but different middle names. Moreover, the information about me is so old that among other things it has the wrong area code, one that ceased to serve my city more than fifteen years ago!
I thought I would try it for the introductory offer of $9.99 but changed my mind the same day and called and canceled my membership. Now I have a charge for $119 on my visa. I called about it and was put on hold for 30 minutes while they looked for "a recording of the call that I made". I hung up and called back. They said they could offer me one month for $29.99. I told her absolutely not. I told her to cancel my account. She said there was no way to do that. I told her I would report them to the better business bureau. She said they will cancel my account and refund the money. They gave me a confirmation number and said it would be done in 24 hours. It better be refunded to my visa within 24 hours!!! They are HORRIBLE.
Watch out people, do not fall into this trap, do not sign up, do not link your name, do nothing, do not pay the $14.95, it's non refundable period....all they do is spam you with 1,000 of emails without your permission, you request to have the stop and they still send them to you. They give you a review and not even the top star review. They don't know you, why would they review you as a person. Really, there are so many of these scam sites on the internet that preys on us to see if we want to find out what is on the internet about us. It said I was on 50 plus websites and I needed to pay $29.99 a month to get them to work on removing them, I'm not paying for something that can't be reversed, once your on a site, your there. The only way you get off of a website is update whatever that information is and change it to something else and then deactivate it so it can have whatever information you want it to say. So don't be fooled, this is another trick to take your hard earned money. I though let me see my own background check, nope more money...i mean it probably would have racked up about a few hundred dollars and you can pay a service $50 period and have one done if you want to find out everything there is, but they can only find out so much. Most people utilize the internet to find stuff on people. For the most part, they had so many people with my same name added to my information that it was just a bunch of junk....
Tip for consumers: They do not have 24 hour support. They only have Monday-Friday service 8:30-5pm PST, be aware and warned before you throw your money away...scary...
I have started a petition asking for MyLife to be completely shut down. You can read my story and sign the petition at http://www.thepetitionsite.com/557/560/063/shut-down-mylife.com-fraudulent-and-deceptive-billing-practices/
I need all the signatures I can get. The letter will be sent out to 19 different places - news media, state representatives and senators, attorney general, and consumer agencies. I am also asking for an in-depth investigation of Jeff Tinsley, CEO.
I never gave this company permission to share my personal Information. Than they want to charge you to remove it??
What kind of scam is this??
I have been charged $170 for NEVER using their services! I keep getting emails from them telling me there is one man and two women doing background checks on me. To be very honest, I have no reason to worry about my background check because I haven't done anything I wouldn't want others finding out about. I need my money back, please - I'm currently unemployed due to an illness - have mercy on me - I'm already hand to mouth, I cannot afford to be scammed off $170!
4 Questions & Answers
My Life feeds on this "friends" frenzy - personally I believe if you are dumb enough to sign up to a random site then you deserve to lose your money