• My3dSelfie

My3dSelfie

Overview

My3dSelfie has a rating of 4.35 stars from 31 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with My3dSelfie most frequently mention customer service. My3dSelfie ranks 44th among 3d Printing sites.

  • Service
    8
  • Value
    8
  • Shipping
    8
  • Returns
    2
  • Quality
    7
5
See all photos
How would you rate My3dSelfie?
Top Positive Review

“Worth every penny!”

Barbara S.
12/25/21

I really wasn't sure what to expect and paid extra for the shipping before Christmas and a sitting position and it was worth it. I thought the customer service was great. They wrote me back within 24 hours of me writing them and my husband's words of 'It looks just like me!' was priceless! They even made the drumsticks so I didn't have to! Thank you! I'll be back.

Top Critical Review

“Poor Product. Poor customer service”

J C.
2/13/20

I've never written a negative review. Unfortunately, I want someone to learn from my bad experience. If you use My3dSlefie, (1) make sure you get renderings from a face forward view and side view. Also, they are very responsive and time aware when they are trying to sell you their service. However, once you actually leave a deposit, the communication is very difficult. Customer Service said they would send me a rendering in 2 days, and I would never hear back- I always had to follow up with them on their own timelines. So (2) be prepared to constantly follow up with them to get a response even based on their own self-defined deadlines. And (3) before they ship you a final product, please ask them to inspect it before it is sent out- apparently there is often a reddish residue on the face that cannot be washed or cleaned off that often happens with their 3d printing. If they physically send you this reddish hued bust, you will have to pay to get a new one created. Unfortunately, my process has lasted nearly 70 emails back and forth over the course of a year. I have already told them they need to manage expectations better and to follow up when they say they will follow up. I also suggested to them to have some quality control inspection process before a final product is shipped out. The quality of the bust itself was not good due to the reddish hue all over the face and due to the lack of likeness to the original photos. I am moving on with a place that does 3d scans to produce a better more accurate product. This experience with My3dSelfie has been a waste of time, money and effort. I hope this advice helps if you still decide to go with My3DSelfie.

Reviews (31)

Rating

Timeframe

Other

Thumbnail of user barbaras2879
1 review
0 helpful votes
December 25th, 2021

I really wasn't sure what to expect and paid extra for the shipping before Christmas and a sitting position and it was worth it. I thought the customer service was great. They wrote me back within 24 hours of me writing them and my husband's words of 'It looks just like me!' was priceless! They even made the drumsticks so I didn't have to! Thank you! I'll be back.

Products used:
A miniature of my husband for a diorama.

Service
Value
Shipping
Quality
Thumbnail of user joshv177
1 review
1 helpful vote
June 1st, 2022
Verified purchase

Our dog's 3D selfies brings a smile to our face every day. What a fantastic thing you have done for our family. They both look SOOO much like him, it is amazing the level of detail you were able to pull out of just a few pictures. Huge recommend from us!

Tip for consumers:
Send pictures from multiple angles and you will not be disappointed!

Products used:
Pet 3d Selfies

Service
Value
Shipping
Quality
Thumbnail of user pattye47
1 review
0 helpful votes
April 2nd, 2021

It brought tears to my eyes. Replica of my beloved mom. Had her favorite color incorporated in the outfit. Detail was awesome. Going to order a second one. My dad absolutely loved it.

Service
Value
Shipping
Quality
Thumbnail of user beckyc17
3 reviews
18 helpful votes
December 25th, 2020

We contacted this company to see about having a custom figure made for a Christmas village my mom has been collecting and displaying for as long as I can remember. It was a tricky order because we wanted the figure to be only 2.75 inches tall. I wasn't sure what to expect, but wanted to give it a try. Customer service is one of the best I have ever dealt with! After answering tons of questions I had, they walked us through the entire process. The order arrived within the timeline advertised and was sent FedEx. (Production time was about 3 - 4 weeks and shipping was only 3 - 4 days.) The figure is absolutely perfect! It is the right size and looks just like the photos we submitted! I was not sure what to expect with 3D printing, but aside from a little "rougher" feel it is just like her other village figures. It came very well packaged, rolled in two layers of bubble wrap and then packed in packing peanuts. I VERY HIGHLY recommend this company! We will be doing business with them again! Thank you My 3dSelfie for doing such an amazing job!

Tip for consumers:
They are a bit on the expensive side, but VERy well worth the money!!! I am not sure the time that actually goes into creating the product, but for our purposes in ordering, it was money very well spent!

Products used:
Custom 2.75 inch 3D figure

Service
Value
Shipping
Thumbnail of user shirleyw449
1 review
0 helpful votes
December 8th, 2020

I just got my item in and was so amazed at what a wonderful job they did, i will certainly recommend this company to everyone.it looks just like my baby

Thumbnail of user melindat100
1 review
0 helpful votes
July 22nd, 2021

They did an awesome job on my statue of my son that has passed. I'm very happy with the work that was done. Thank you

Thumbnail of user kirai5
1 review
0 helpful votes
September 3rd, 2020

I received a 3D Selfie of my mum, who I lost 4 years ago, it is beautiful with a true likeness, it was wonderful holding her in my hands. A gift for my dad who was over the moon, these models are better than you think... Don't hesitate. Thankyou so much.

Thumbnail of user joser1111
1 review
0 helpful votes
December 7th, 2021

Our son passed away August 4 of this year. So I wanted to get my granddaughter something for Christmas…. It's perfect. Thank You so much for everything

Value
Shipping
Quality
Thumbnail of user roberts3868
1 review
0 helpful votes
October 4th, 2020

One of the best gifts I've ever seen. You will be happy with the work they do. I will be ordering more.

Thumbnail of user lisad2116
2 reviews
1 helpful vote
November 27th, 2021

This is my 3rd purchase of a 3D statue from My3d Selfie. I had another done to commemorate the passing of another of my pets. It's very difficult to capture the essence of a cat in a 3D statue, but the team at My3d Selfie knocked it out of the ballpark once again. They really took their time to put together a 2D sketch and to make whatever necessary revisions in order to get it right. I am very appreciative of the team's efforts and am very happy with the end result. I highly recommend My3d Selfie to anyone who may wish to order any 3D statues. This is a great team and they certainly aim to please and provide excellent craftsmanship.

Service
Thumbnail of user phill190
1 review
1 helpful vote
May 2nd, 2022

After raising my concerns about the product I ordered with My3dSelfie, they contacted with me and voluntarily offered remaking my ordered figurine with the better, more expensive material because they value my feedback and wants to retain me as their lifetime customer. I am very delighted about their offer and accepted it. Hopefully, their remade product will meet my satisfaction and I will become not only their lifetime customer but also become an ambassador for their brand to spread the good words about their product and their customer service.

Tip for consumers:
This company show its responsible growth and put their customers' benefits as top of their mission. I highly recommend ordering products from them.

Products used:
My figurine

Service
Value
Shipping
Returns
Quality
Thumbnail of user roberts3913
1 review
0 helpful votes
October 17th, 2020

I have ordered 3 pieces from this company, and soon to be a 4th! Accuracy to the smallest of details is amazing! And a great staff to work with. They don't have a high rating for nothing!

Thumbnail of user jasonm1552
1 review
0 helpful votes
November 10th, 2020

I received my two figures today and I am so happy with them, the likeness is brilliant, just like the photos, will definitely be ordering again.
Thank you.

Thumbnail of user fedrad
1 review
0 helpful votes
August 13th, 2021

Couldn't be happier with the figurine of our beloved dog and with the exceptional customer service! Huge thanks!

Service
Value
Shipping
Returns
Quality
Thumbnail of user wandab149
1 review
0 helpful votes
February 21st, 2020

I ordered a figurine of my late grandmother to be designed by My3dSelfie. Even though the photos were not of good quality(old photographs), they made the figurine look realistic and exactly as I have my grandmother in my memory. I was initially afraid whether I paid to the right company. I emailed a few times back and forth, but their customer relationship was impressive. They kept me appraised of the design and even allowed me to view a render image of the 3d figurine before it was printed. When I received the final product, I was extremely impressed by their artwork and their accurate representation from the photos. I would recommend My3dSelfie to anyone who would like a 3d selfie from photos.

Thumbnail of user stevenr972
1 review
0 helpful votes
March 26th, 2021

I just received 2 busts that I ordered and couldn't be happier. The busts were of two healers from the 1800s. They are I obviously more life-like than just a picture. Wonderful!

Thumbnail of user kevind488
2 reviews
0 helpful votes
October 29th, 2019

Our MAX CROSSED THE RAINBOW BRIDGE. We were searching for a figurine to place on the box with his remains. From 3 photos, 3DSELFIE created a perfect sculpture of him.
We are extremely pleased with our sculpture.

Thumbnail of user dwanah
1 review
2 helpful votes
January 7th, 2017
Verified purchase

My3dselfie did not look like the photograph I provided. The 2d photo that was provided was right on point. I was disappointed when I received my figurine. Was not what I expected. I gave an extra star because staff made sure I received My3dselfie before Christmas.

Thumbnail of user johnb2561
1 review
0 helpful votes
April 25th, 2019

I was initially cynical about the product that I would receive from My3dSelfie. I gave them photos of my wife to design a 3d figurine from the photos. I received the product before Valentine's day and the result was amazing. I was really happy and completely satisfied with the figurine that I received. When I gifted it to my wife, she hugged me and was really amazed at the quality of the work. It matched the photo of my wife exactly like I wanted. I want to thank the My3dSelfie team for this wonderful gift and timely delivery. The communication was perfect, their response time was quick. I would certainly recommend My3dSelfie to others. Keep up the good work!

Thumbnail of user joshuae18
1 review
1 helpful vote
January 14th, 2017
Verified purchase

Quick and painless, online help was awesome. Website easy to use as well I would definitely recommend to friends.

Thumbnail of user marks905
1 review
0 helpful votes
April 26th, 2018

I ordered a figure with very little reference material. I was extremely pleased how it turned out. I'm not sure how they do it, but this is a great gift.

Thumbnail of user samuelg37
1 review
2 helpful votes
January 16th, 2017
Verified purchase

I recently ordered a figurine at my3dselfie.com for my parents and the result was exceptional. The team created the 3d selfie of my parents from the photos I provided with top notch details.The communication service was very impressive and kept me up to date till the delivery of the product.
Excited and looking forward for my next order.

Thumbnail of user pratd
1 review
1 helpful vote
January 14th, 2017
Verified purchase

I ordered a 3d figurine for my daughter and I was glad with what I got. It was better than I have expected as I gave just a few pictures and they recreated the 3d figurine from that. Keep it up!

Thumbnail of user brandonr43
1 review
3 helpful votes
September 30th, 2016
Verified purchase

The figurine I got was amazing. It matches the person completely. What an exact replica printed model figurine just from photo. Thoroughly impressed!

Thumbnail of user jc1018
1 review
2 helpful votes
February 13th, 2020

I've never written a negative review. Unfortunately, I want someone to learn from my bad experience. If you use My3dSlefie, (1) make sure you get renderings from a face forward view and side view. Also, they are very responsive and time aware when they are trying to sell you their service. However, once you actually leave a deposit, the communication is very difficult. Customer Service said they would send me a rendering in 2 days, and I would never hear back- I always had to follow up with them on their own timelines. So (2) be prepared to constantly follow up with them to get a response even based on their own self-defined deadlines. And (3) before they ship you a final product, please ask them to inspect it before it is sent out- apparently there is often a reddish residue on the face that cannot be washed or cleaned off that often happens with their 3d printing. If they physically send you this reddish hued bust, you will have to pay to get a new one created.

Unfortunately, my process has lasted nearly 70 emails back and forth over the course of a year. I have already told them they need to manage expectations better and to follow up when they say they will follow up. I also suggested to them to have some quality control inspection process before a final product is shipped out. The quality of the bust itself was not good due to the reddish hue all over the face and due to the lack of likeness to the original photos.

I am moving on with a place that does 3d scans to produce a better more accurate product. This experience with My3dSelfie has been a waste of time, money and effort.

I hope this advice helps if you still decide to go with My3DSelfie.

Thumbnail of user harshad6
Steve S. – My3dSelfie Rep

We are equally upset to hear about your experience because in My3DSelfie we strive for customer satisfaction even if that means we make a loss since we value human sentiments over everything else. We have over 100s of 5 stars reviews all over the web and we go the extra mile to satisfy our customers in an industry where the art is subjective. Your primary model, render image of which was duly approved by you was delivered right on time and we acknowledge the fact a reddish hue was present on the print. A reddish hue is a normal occurrence since we print our product in sandstone and the coloring of the material sometimes deviates which might not be an immediate affair but might happen in the due course of time. We agreed to compensate for a replacement with an open bust. We just want to ask you one simple question, when you have already provided us with an approval for the primary model and you cited to us that your main concern is the reddish hue in the print, why did you provide us so many repetitive feedbacks on the detailing of the face when we mainly showed you the rendered image of the open bust to give you an idea of how an open bust looked like as you requested. In spite of these constraints, we have accommodated all your requests and showed you all the render upon which you have continuously accused us of sending the same renderings. We don't understand why you would think or accuse us of that! The last rendered we had shared a comparison of the previous image and the latest, we hope you saw that. We again want to remind you that we create replicas just from a few photos and replicas will never be 100% accurate to the actual person even if we physically scale the person from head to toe. We hope you understand that and we just wished things didn't drag to this point.

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From the business

We are My3dselfie.com, we design, create 3d figurines, miniatures of you and your loved ones. 3D selfies or 3d figurines are the toy version of you which you can physically hold in your hand. Be it your pet, your loved ones or yourself, we make sure that our products brings the joy and create an everlasting memory. We are group of young dynamic people who love to convert your image/photo in to life like figurines made of sandstone. We love doing what we do as we know our products can make a difference in your life, in your relationships and more. Order your figurine for yourself or gift it to your loved ones; 3D figurines are the most unique gifts you could think of.

Business History

We started My3dselfie to create smiles worldwide. We realize how important and precious this gift can be. 3d figurines are great gifts to your loved ones and we would like to create that moment in your life which can be rejoiced and cherished. My3dselfie started operating in 2016 however, we have been creating 3d figurines since 2014.

Company Representative

Thumbnail of user harshad2
Harsha D.

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4.4
31 reviews
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