MoanaBikini

Found out that anything with a discount code is considered a sale item and therefore cannot be exchanged or returned even if its from thier new range. They told me I should of read the return policy and got sizing advice but I even got advice on what size to buy and it still didn't fit. The woman running customer service sounds like she's 21, she just told me too bad read the policy even though I can still buy the same blue bikini on the website. Definitely avoiding. Apparently the material runs really badly as well, when wet.

I've ordered a swimsuit now over 6 weeks ago, I even paid for express shipping. It STILL hasn't arrived. I was told that it was on the customer to make sure that I knew when it was arriving, and I've been tracking this package very closely. I've gone through all my USPS & Australia post emails & notifications. I was never notified. I was notified that it was delivered to my address! I checked & did not. It was returned to the company & and it still said it was delivered to my address when it was not so now I'm in this back-and-forth trying to get my package that I spent over $100. One of the emails I received that it was the customers responsibility and they went on a small tangent about that… then In another email they admitted to knowing that they have had issues with the mail services they choose to use. I have second handed Moana pieces, as a company I'm pretty disappointed they do a lot of false advertising by saying buy a swimsuit get a swimsuit for free but it's quite literally just a reversible swimsuit, you won't receive an additional swimsuit as advertised … that is straight up FALSE ADVERTISING. It also strikes as false advertising when the owner Irina has built her whole brand on being size inclusive… yet she doesn't make styles that are multi body friendly & then my favorite part, she photo shops her photos! For a smaller waist & bigger butt, it's just discouraging... & honestly just $#*! talking the "size 2 stick thing girls… so I made this brand" which is $#*!ing rude man. We can't be size inclusive, and then talk $#*! about the girls that are smaller than you. It's just rude. It's bad business.also I would love to have a Customer service person not sound like a teenager in trying to do deal with this issue.

Cheaply made, over priced for what they are. Stick with a more reputable brand. Disappointing.I was hopeful but let down. Returns process is not easy either.

I ordered several bikinis from Moana, I was very happy with the fit. I wore them once and went in the water and they got very loose after one use and I can't wear them again. Wtf is a bikini that cannot handle water? Completely overpriced for a single use bikini

I was so excited to order from here. I measured myself to ensure I got the correct size before ordering (medium), and I just ordered bottoms. They are quite pretty to look at but that's about where the pro's end. They are so brief in the crotch area...I honestly ended up with a front wedgie when trying these on...yep that's right, both lips just pop out the sides! I am never going to be able to wear these. I am surprised at how poorly designed these are. I am annoyed as well because I've realised I can't return them because I bought them on sale. I received an email with a link to provide feedback (a review) on their website. I gave my honest opinion and my review has not been displayed. Looking at all the other reviews I noticed they are all 5 stars. This dodgy company obviously only posts the positive reviews and discards the ones from those of us who have not had a good experience with their product. I wish I had noticed this before I decided to purchase this very expensive pair of bottoms. I think I will stick to buying bathers from surf shops like I usually do. I urge others to steer clear of this crap company!

Like seriously. I saw her on insta and thought i should give it a try. When the items came and i opened the bag, the fabric smells so pungent. I have used other brands and never faced this issue. The print looks good but even after leaving it out to air, moana bikini smells really bad.

I will not be purchasing again, sorry.

VERY rude customer service. (Even of the boss that girl Karina) Tops WAY too small only fits a six year old girl. Size chart completely wrong! Way too expensive! Ugly material not like the pictures. And they ask way too much shipping money but also return is $30. So bikini is around $200 if you need to return. Next time go on a Chinese website with fake moana bikinis, only $10, customer service so friendly! And quality and size even better.

Staff members are disgustingly rude and unprofessional. Designs are tacky and the fabrics are not worth the overpriced price tag, whoever designed them obviously has no experience whatsoever and should just go back to school.

I've ordered from them twice. The first time I was around a size 14. I ordered a one piece. It fit pretty well, a little on the snug side but that's fine. The second one piece I ordered was from their next collection. It was a completely different cut. Granted I was then a size 16 (although their size guide said that would be fine) however my boobs physically couldn't stay within the lines of the fabric. It fit much like borats mankini. I will never be ordering from them again as it's clear their "inclusivity" tag only applies to those from size 6-12 (maybe 14 at a push for certain styles) and there is no returns policy. Only exchange. If the only one piece doesn't fit me what hope do I have of a bikini being any better.
Very disappointing.

I order a lot of designer bikinis. Moana captivated me with their instagram account, but when I received my order I wasn't impressed. I ordered a size M (which they advised me to order) and the bottoms look like they would better suit an 8-10 year old little girl. It wasn't the fit of the swimsuit that was a surprise (coverage etc) but the actual size itself. The bikini is really just okay..