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  • MissesDressy

MissesDressy

Overview

MissesDressy has a rating of 4.1 stars from 389 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MissesDressy most frequently mention customer service, shopping experience, and wear date. MissesDressy ranks 135th among Dresses Other sites.

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What reviewers want you to know

Positive highlights

  • I'm not saying "perfect" shopping experience but it always is a happy and contented end point.
  • I ordered my wedding dress from missesdressy last week, the customer services was nice helpful and professional, Miss.

Critical highlights

  • In my experience there is no customer service at this site.
  • I have one year to claim my store credit, but I am extremely skeptical of buying any more from their website.
How would you rate MissesDressy?
Top Positive Review

“Got the dress I wanted for an unbelieveable price!”

Diane G.
3/15/18

I tried on a Mother of the Groom Gown at a bridal store in North Carolina for $560. Loved it, but had plenty of time and didn't want to spend that much, so I thought I would continue looking around. 3 months later, I found it at Misses Dressy as a final sale because it was now discontinued. Knew the size I tried on in the store, loved the way it looked, so I bought it for $280 as a final sale, at Misses Dressy at 50% off. It arrived in 2 days from NY and is absolutely perfect quality! With original tags, etc.

Top Critical Review

“Bad return policy”

Deborah B.
5/10/16

My 17 year olddaughter bought a dress and it was way too big. Apparently we only get store credit for one year and anything bought on store credit if final. I explained how big it was and she sized herself to the chart. She cannot fit into anything here. So either we buy ugly jewelry and purses or we lose 600 dollars. My poor daughter had to go buy another dress for prom and learn a 850 lesson in bad customer service

Reviews (389)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (81) store credit (17) shopping experience (18) wedding dress (14)
Thumbnail of user enic
1 review
0 helpful votes
April 7th, 2019

I ordered a dress from Sherri Hill and I'm more than happy. The dress arrived in Croatia within 5 days, even they told us they would come for 2 weeks. The size from the site correspond to the dress completely.

Thumbnail of user toniae
1 review
2 helpful votes
March 31st, 2015

I purchased a designed dress from this company on the 22nd. While searching for a photo of the dress online, I found an authorized retailer who was selling the dress for one cent less. "MissesDressy.com will price-match any dress that you find online at a lower price from an authorized US retailer, and give you 6% credit too! Whether it's cheaper by $10, $1, or even a penny, just contact us and we'll honor our price match guarantee." After initiating contact 3 different times via chat and twice by phone, they decide to not honor their policy and say they cannot do so because the other site shouldn't be selling the dress for less.

Service
Thumbnail of user danip11
1 review
0 helpful votes
January 22nd, 2016

MissesDressy is the best dress shopping site I have ever used! The selection of dresses is incredible. The way you can save dresses in a "Love" list to look at later, and easily find the designer your looking for is beyond perfect. Customer support was great as well! Rita helped me the minute I asked, and stayed with me all the way through my purchase! My experience was flawless, and I am now very excited about receiving my dress! YOU ROCK MissesDressy!:-)

Thumbnail of user deborahb62
1 review
2 helpful votes
May 10th, 2016

My 17 year olddaughter bought a dress and it was way too big. Apparently we only get store credit for one year and anything bought on store credit if final. I explained how big it was and she sized herself to the chart. She cannot fit into anything here. So either we buy ugly jewelry and purses or we lose 600 dollars. My poor daughter had to go buy another dress for prom and learn a 850 lesson in bad customer service

Thumbnail of user zoleikhab
1 review
0 helpful votes
June 1st, 2018

I'm so happy with my dress, everythings is perfect. I want to shop of misses dressy again and again.

Thumbnail of user dianeg88
1 review
0 helpful votes
March 15th, 2018

I tried on a Mother of the Groom Gown at a bridal store in North Carolina for $560. Loved it, but had plenty of time and didn't want to spend that much, so I thought I would continue looking around. 3 months later, I found it at Misses Dressy as a final sale because it was now discontinued. Knew the size I tried on in the store, loved the way it looked, so I bought it for $280 as a final sale, at Misses Dressy at 50% off. It arrived in 2 days from NY and is absolutely perfect quality! With original tags, etc.

Thumbnail of user lorreb
1 review
0 helpful votes
April 6th, 2017

I have been trying for two days to purchase a dress for my daughter. I got Rita on line to chat with, and she stayed on the line the whole time with the bank to figure out why my card was not working. She was patient and didn't rush things. I got my dress only because of the caring and time Rita took to help me. What a great employee you have in her.

Thumbnail of user marianac14
1 review
2 helpful votes
April 16th, 2018

I want you to know that misses dressy send me an original dress from Sheri hill to Mexico, the dress arrived perfect and its beautiful, all the negative comments of this page are fake so pay attention to the good comments.

Thumbnail of user veedag
1 review
0 helpful votes
June 5th, 2018

Was so nervous buying online for the first time! The dress arrived in perfect condition!
The material was first class and I am a loyal customer from this moment on! Oh. The fit was perfect!

Thumbnail of user riwas
1 review
0 helpful votes
March 29th, 2018

I really appreciate the honesty of the site in both quality and timing for the shipping i loved the dress it is even better than what is shown in the picture. Many thanks

Thumbnail of user pauls171
1 review
2 helpful votes
March 9th, 2015

We purchase on-line for clothes all the time, usually without any issues. Placed order for daughter prom dress night before (Sunday) then received email that order would not ship for 4 weeks, (after prom date) called in a.m. to cancel, spoke to a rep & was told we can can cancel but must pay 50% cancel fee, ouch!

Tip for consumers:
Do not order any dresses unless you know for sure it can be delivered in time you need to wear.

Thumbnail of user geetyr
1 review
1 helpful vote
July 7th, 2018

I shopped From missesdressy online. They have great service and delivery and personal shopper who can assist you during shopping online. Rita is one of them who helped during shopping online and delivered my packet on time. So a big thank you from Rita.

Thumbnail of user olliem39
1 review
3 helpful votes
October 27th, 2014

The dress was very poor quality. Not worth it. Cheap quality and terrible dress. The seller told me if i add $80, they would send me a new dress. I won't and change my mind to buy from vand resses.com

Service
Value
Shipping
Returns
Quality
Thumbnail of user mayp12
1 review
0 helpful votes
December 4th, 2016

I drove all the way from Portland Texas to Houston to search for a party dress. I can't find any in Galleria mall and really upset so I start to browse on the net and found your website. I loved all the clothing and I'm so thankful to Dolly. She chat with me and attended me patiently. Finally I got a red beautiful dress. Thanks again To Dolly. Appreciated

Thumbnail of user julieb229
1 review
1 helpful vote
July 3rd, 2017

RITA my sales representative knew the entire store stock extremely well, and as a result was extremely quick with her responses, suggestions, and the information about each item I asked about. Thank you so very much RITA I will be back next week to purchase!

Thumbnail of user sandral106
1 review
0 helpful votes
February 10th, 2017

Thank you very much for the wonderful dress, which went so far as to Lithuania! Quality is very good! I love MissesDressy, you formidable excellent work! I recommend to everyone!

Thumbnail of user hanaa10
1 review
0 helpful votes
April 27th, 2017

Im from australia i have never ever seen a dress like mine im in shock i look like a doll Loved ur service love the quality loveeeeeeeeeeeeeed my dress this is the first time i order with u but after i received my gorgeous dress all my family and friends too ur website with me i highly recommand u and will continue recommand u to everyone thank u so much for my gorgeous dress fited me like it was made for me

Thumbnail of user ekaterinac
1 review
0 helpful votes
December 1st, 2016

Rita at MissesDressy saved my life. She helped me placing an order without loging in. She was very friendly and helpful! Great experience!

Thumbnail of user alexg62
1 review
3 helpful votes
January 4th, 2015
Verified purchase

Pretty efficient but a very very disappointing refund/exchange policy. Will not be shopping again unfortunately.

Thumbnail of user keital1
1 review
0 helpful votes
December 15th, 2016

My issue is resolved i love missydress. I'm delight doing business with you especially with dolly she rocks!

Thumbnail of user ericad28
1 review
0 helpful votes
January 21st, 2017

Customer care at MissesDressy very helpful and their assistance was great. The garments are beautiful. Very nice indeed!

Thumbnail of user anileysg
1 review
1 helpful vote
February 17th, 2017

I ordered a dress for a wedding 2 months ago and I still have not received. They charged my credit card the same day and two months calling and chatting with them and every single person tells me a different story. Which conclude with me not having a dress. Terrible company can't even believe they're in the states. Customer service is one of the worst I've dealt with they make believe they don't hear you when there is no static or anything that would interrupt them from hearing me. They hang up on me and never have a legit answer to give me. I really hope I can receive the dress someday. I ended up having to buy a different dress from elsewhere. I will never get on their site again.

Thumbnail of user terriea2
2 reviews
2 helpful votes
January 6th, 2015
Verified purchase

The Sherri Hill dress I purchased for my daughter's Christmas semi-formal was expensive, but appeared even more beautiful in person than pictured. It arrived in a timely fashion, the size fit exactly to the measurements provided, and was embellished as described. She wore it and received many compliments so overall a good experience.

Thumbnail of user florf2
1 review
0 helpful votes
June 5th, 2018

EL VESTIDO LLEGO EN PERFECTAS CONDICIONES Y FUE DE MI TOTAL AGRADO. RITA QUIEN ME ATENDIO SIEMPRE LO HIZO DE MANERA AMABLE, LO RECOMIENDO AMPLIAMENTE

Thumbnail of user selinap
1 review
1 helpful vote
April 17th, 2012

I fell in love with a prom dress that i tried on at the mall, but they didnt have my size so i decided to try to find it online & order it. Well i found it on missesdressy. It was $400, but i was willing to pay that much because i liked the dress so much. Well when i ordered it, they said it would be here by the 9th. I didnt get it until the 16th. It looks totally cheap, and not worth what i payed. I'm pretty sure its a knock off, because it doesnt even have the same tag that was on the one that i tried on at the mall. And it looks compeltely unfinished. Not happy one bit... if it wasnt so cheap looking & if it didnt feel like it was going to fall apart when i have it on, i would keep it, and just be happy that i actually got it in time.
Anyways, do your research before spending lots of money on something online.

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Company Representative

Thumbnail of user missesd1
Misses D.

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