• Mercola

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Mercola has a rating of 3.46 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. Mercola ranks 185th among Nutrition sites.

  • Service
    4
  • Value
    5
  • Shipping
    4
  • Returns
    3
  • Quality
    5
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate Mercola?
Top Positive Review

“Love Everything so far”

Diane L.
2/26/23

We take natural supplements, and many are from Dr Mercola. Their natural food products are also excellent. They wrap their dark glass bottles SO WELL. But I sent 2 gifts of olive oil tins to my daighters, as well as getting a tin for ourselves, and ALL 3 ARRIVED DENTED IN SEVERAL PLACES! I realize this is due to rough handling in transit, but please use your great bubble wrap generously next time, instead of just 1 piece if crumpled kraft paper! Thanks for everything!

Top Critical Review

“Does not stand behind products. Products defective”

Kathleen O.
12/7/20

Mercola customer service does not stand behind products. I purchased deodorant from their company. The deodorant container did not work. The turn mechanism did not move no matter what I did. I called Mercola and they were well aware of the problem but said sorry, we can't help you. Prior to this, I received deodorant that had expired. Mercola does not stand by it's products.

Reviews (26)

Rating

Timeframe

Other

Thumbnail of user dianel1561
1 review
0 helpful votes
February 26th, 2023

We take natural supplements, and many are from Dr Mercola. Their natural food products are also excellent. They wrap their dark glass bottles SO WELL. But I sent 2 gifts of olive oil tins to my daighters, as well as getting a tin for ourselves, and ALL 3 ARRIVED DENTED IN SEVERAL PLACES! I realize this is due to rough handling in transit, but please use your great bubble wrap generously next time, instead of just 1 piece if crumpled kraft paper! Thanks for everything!

Products used:
Supplements, natural food products

Service
Value
Shipping
Quality
Thumbnail of user binyominb
2 reviews
24 helpful votes
November 11th, 2020

I volunteer in in organization in Israel called chasdei amram that does home care for corona patients. The advice that I read on the Mercola site has been a big asset and I am certain that we saved many lives from his advice. We give as early as possible quercetin, zinc, liposomal vitamin C, vitamin D, NAC, and Magnesium and to some patients nebulized H2O2 with fantastic results. Almost all (from thousands of patients) have had amazing recoveries.

Thumbnail of user victoriaz73
1 review
2 helpful votes
August 11th, 2021

Dr. Mercola is a wonderful man and has helped heal hundreds of thousands of people around the world with only healthy lifestyle changes & strategies! His vast knowledge and expertise is even more apparent when you see how healthy he is, because he does exactly what he preaches. Do not believe any "Trolls" leaving negative comments/reviews. Do not believe Google or Mass-Media propaganda, designed to keep you sick and dependent on pharma! Dr. Mercola is being bullied, censored and attacked for spreading the word on healthy foods and vitamins! This is obviously a crime, right? And yes, he does produce top of the line products, suppliments... that is his job and his passion. My personal health and the health of my family has never been better since we started implimenting Dr. Mercola's strategies. Thank you Doctor!

Products used:
Sauces, vitamins and other suppliments

Service
Value
Quality
Thumbnail of user saturns_flame
1 review
1 helpful vote
October 16th, 2023

What a total fake. I've been using the iodine supplement for some time and didn't see much benefit. I switched to another iodine supplement, and I am shocked at the difference for the better. No wonder why you can't write a review or look at reviews for that matter on the Mercola website. At least I couldn't find it, so I emailed them. I can't believe the amount of money I have been throwing away.
Their loss. I can't post a photo of the bottle bc I threw it away. But I posted a picture of another product by Mercola as proof I was buying their products.

Products used:
Iodine supplement

Value
Shipping
Returns
Quality
Thumbnail of user ronq5
1 review
11 helpful votes
June 16th, 2019

Some people expect perfection from Mercola in healthcare while demanding so little of it from Big Pharma, Big Medicine and the Big Gov't. I have a serious cancer, and the drugs alone for are so expensive I could easily go bankrupt, plus suffer permanent health damage, plus not be even close to being cured. I have personally tried much of what Mercola offers. Is it perfect, no? Have I benefited from it? Yes, at 1/100th the expense, nd the cancer for now held at bay.

Thumbnail of user kathleeno273
1 review
4 helpful votes
December 7th, 2020

Mercola customer service does not stand behind products. I purchased deodorant from their company. The deodorant container did not work. The turn mechanism did not move no matter what I did. I called Mercola and they were well aware of the problem but said sorry, we can't help you. Prior to this, I received deodorant that had expired. Mercola does not stand by it's products.

Thumbnail of user lie4
1 review
3 helpful votes
July 5th, 2019

While I do not agree with Dr Mercola on every issue, no one agrees on everything. For the most part he is right on target. Use the info to form an educated opinion, instead of substituting someone else's opinion for your own.

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrysd3
1 review
5 helpful votes
July 2nd, 2022

Buyer beware! This guarantee is unsatisfactory when you have to pay for shipping + fuel Surcharge. Supervisors/customer service is obnoxious and take it or leave policy. For all the flowery description of the supplement, not all work and every individual is unique!

Products used:
Supplements

Service
Value
Shipping
Returns
Quality
Thumbnail of user melb127
1 review
5 helpful votes
December 23rd, 2020

I purchased pans from theem with a lifetime guarantee. Three of the six items broke within 2 years so I reached out for replacements and they said they no longer carry the product so they can't do anything but offer a store credit. I asked for a refund... because why would i want to purchase from a site that doesn't hold to its promises? They are refusing. The customer service team has not been helpful and they really don't seem to be trying to help me even though it was a LIFETIME guarantee. I'm really disappointed and don't feel confident at all purchasing from them again. I have recommended this site to friends and family in the past but now I'm telling them it's a terrible brand.

Thumbnail of user pauls1193
1 review
8 helpful votes
July 3rd, 2019

I have been receiving Dr. Mercola emails for 11 years (since 2008). I have archived hundreds and hundreds of these articles. His articles have helped me to be knowledgeable concerning many health matters. I have adjusted my own lifestyle through what I have learned from his posts, and am so much the better for it.
I have naturally lowered my blood pressure. Today I went to my naturopathic doctor, and he commented that I am one of the healthiest people that have come into their office (it is a large office with 4 doctors and numerous staff). I credit much of this to what I have learned from Dr. Mercola.
In fact, I think God that I just feel good all of the time. I am 62 years old and in excellent health.
Not everything I read of Dr. Mercola's posts do I take for myself. As with any author, anything that we read we are to evaluate based on our own understanding. But I can say that most of what Dr. Mercola writes I agree with. His articles are well researched and well written, and many times it is another expert that he interviews, so his coverage is quite broad.
Paul

Thumbnail of user markp219
2 reviews
7 helpful votes
November 22nd, 2017

Dr. Mercola has no reason to lead reader astray. His products seem top notch and they are "Made in the USA" not in China or India.

Thumbnail of user tanyas296
1 review
4 helpful votes
October 24th, 2019

I've always appreciated his information on health matters, so had never suspected his emails to harbour any viruses, however I finally clued in & figured it out. EVERY time that I open up Dr Mercola's emails, I get a fraud phone call from *******462 within 10 seconds saying that, "your credit card has been used this morning"... I was nearly fooled the first time, but hung up and called my bank. They said never listen to any call claiming that, just hang up immediately. Sometimes they call from *******100. Somehow Dr Mercola's website must be linked to scammers. I only get these calls IMMEDIATELY AFTER opening up his email and going into his website. WARNING: Be cautious.

Thumbnail of user zakhart
6 reviews
2 helpful votes
November 18th, 2021

I was amazed by the approach of this company toward consumers. I had some questions before I bought here some goods, I asked everything and got a quick respond from customer support manager. He seemed to me pretty polite and responsive, because he described me everything in details and I made a purchase. The stuff came pretty quick and it was the fastest delivery I have ever faced. I wish I didn't know about this company before, because I got used to buy goods online in the past.

Thumbnail of user briank48
2 reviews
13 helpful votes
July 19th, 2017

Avoid this site at all cost, unless you want a good laugh (though spreading fear and misinformation is hardly funny). Nothing Joseph Mercola writes should be trusted. Simply put this website will praise everything natural as a cure all and demonize everything else. Conveniently, there is a store on the website where you can buy all the wonderful natural products touted on the sites various "educational" articles.

Thumbnail of user samj165
31 reviews
149 helpful votes
June 3rd, 2018

Dr. Mercola has a lot of good articles, but if you ever challenge what he says with constructive criticism, he'll boot you from the site.

For instance, on his Web site, I wrote that:

1) Many people don't think ADHD is a real disease (even though Mercola does).

2) Mercola tells his readers to boycott Google, but he routinely includes videos from YouTube, which is owned by Google. That's hypocritical.

3) He is very down on alcohol (even in moderation), but seems to be A-OK with marijuana.

Can you believe that such mild comments got me banned from his site? I guess he's extremely insecure.

Anyway, even though he has a lot of good articles, please stay from his site. Or at the very least don't bother to leave any comments, because no dissent is allowed.

Mercola is also a crook. For years, he was selling "full-spectrum" fluorescent bulbs on his Web site. Then in the fall of 2016, he put out an article saying that any fluorescent bulbs are bad for you, and that you should switch to incandescent instead. Well, guess what--after publishing the article, he KEPT SELLING THE BULBS! Even months later, he was still selling the harmful fluorescent bulbs.

I guess he just wanted to sell out his stock in order to make a profit. So, apparently he couldn't care less about the health of his readers--all he cares about is making a buck.

Please stay away from Crooked Joe.

Incidentally, I do still read some of his health articles, many of which I've heard are actually ghostwritten. Nonetheless, a lot of them are still helpful and insightful. But I would never 1) buy any of his products again or 2) try to post any comments to his Web site.

Thumbnail of user sharonh845
1 review
4 helpful votes
July 14th, 2020

While many of his products are good and some of his studies good - he has an obvious political PRO TRUMP, Pro-Republican bias which is coming out in some of his articles in his Newsletter (ie endorsed Hydroxychloroquine and now it has been shown to be useless). Now minimizing COVID19 stating the curve is flattened when hospitals in Texas and Florida are overwhelmed. His daily newsletter articles regarding the COVID19 virus seem to mirror what the news cycle on the right is saying. NEEDS TO KEEP POLITICS OUT OF HIS HEALTH ADVICE.

Thumbnail of user samz9
5 reviews
12 helpful votes
March 17th, 2015

He is not always right, but he does his research and present information that mainstream science often supports (albeit 10 years later). He is on the cutting edge of nutrition and fitness.

Thumbnail of user richarda13
25 reviews
109 helpful votes
July 16th, 2013

Read what this O. D. has written about the taking of statin drugs, ask your own trusted cardiologist(s) and decide for yourself whether or not to trust all the advice this O. D. publishes.

A close friend who exercised regularly, stayed trim and ate an exceptionally healthy diet, relied solely upon Mercola's advice instead of that of any competent cardiologist. His sky high LDL (bad cholesterol) went untreated, he failed to be followed by a cardiologist and consequently had a near fatal heart attack from a single 100% occlusion of the notorious "widow-maker" artery. A competent interventionalist implanted a stent within 1 hour, saving his life and putting him on the proper drug regimen, including a statin. This patient's left ventricular ejection fraction (LVEF) is now 45%, which is below the bottom of the low normal range, indicative of permanent death of heart muscle. This patient blames Mercola, O. D. for his absolutely incorrect advice as regards statin drugs and now trusts nothing which Mercola writes. This friend is now a patient of the interventionalist who saved his life and carefully follows the proper advice of this very competent MD.

A major problem is that Mercola sometimes embeds dangerously incorrect medical advice in amongst some other perfectly correct advice. This misleads the naive and medically uninformed patient into thinking that all the advice is correct.

Thumbnail of user rjaa
45 reviews
108 helpful votes
July 4th, 2015

Great products and super fast delivery. I order some of the pet nutritional supplements and we also order supplements for human consumption. Great products and I love all the videos and information they provide.

Thumbnail of user evej
2 reviews
7 helpful votes
December 17th, 2014

Fantastic website - packed full of health info - loved the articles on the healthiest cooking oils - thank you so much! I now only use coconut oil to fry. And I love the daily tweets with the latest articles. My new found health has made all the difference to my energy levels - you are what you eat! Thanks Dr Mecola.

Thumbnail of user paml6
7 reviews
9 helpful votes
October 24th, 2013

I have been ordering my Extra Virgin Coconut Oil in the gallon tub for years from Dr. Mercola. The shipping is extremely fast! It's here before I can turn around! Wonderful!

Thumbnail of user brettp9
5 reviews
7 helpful votes
April 9th, 2023

Doctor MERCOLA is just as much of a censor as the he so calls conspiracy censors he throw rocks at. He hosts videos of known convicted misinformation spreaders. He threatens to ban you if you message him disagreeing with his long drawn out, withholding key information until you read miles of his junk, formatting of information hook he dangles bits of to get you interested in the answer or cure. Than try's to sell you his pills. He's a bigot.

Tip for consumers:
He should share his so called cure or treatment known early in his writings or videos!

Products used:
Reading

Thumbnail of user eddyq
3 reviews
21 helpful votes
April 3rd, 2011

I agree. I go to Mayo Clinic and my cardiologist put me on Simvastatin. My LDL has dropped significantly to 47.4.

Thumbnail of user cd115
4 reviews
19 helpful votes
March 26th, 2017

There's so much to read and lots of insight. It's easy to go on a reading loop. Unlike some sites that give abrupt one liners, the information is detailed and interesting. It's important to remember that nothing is black and white and that information is constantly evolving. Appreciating a different perspective with an open mind is true education.

Thumbnail of user herbieh
1 review
3 helpful votes
August 5th, 2014

Tremendous, stupendous, marvelous, exemplary, unequaled, well, pretty good, not bad, could have been better, not very good at all actually, don't like to say you stink, but phew where's the gas masks, booo Booo Boooo. Just lovely, actually, just lovely; my most favorite health site actually, motivation, dependable, honest, I believe.
Had just listened to a song reviewed, tongue in cheek," a la Muppets " signature script and in that mood began the review with that humorous shtick. On a serious vein I believe in the intent of Mercola.com to be positive, honest. It is not however, for me, the final word on all subjects related to best natural health care. I believe unequivocally that the SCIENCE of EPIGENETICS, of which I am a fledgling student, not an expert, must be a basic tenet whenever anyone sets out to inform citizens on health recommendations. Epigenetics maintains that we are as individual as our finger prints, and our diet and health approaches must be designed accordingly. It teaches how to individually take control of our health. That is the THIRD SIN, Any discipline that takes attaining and maintaining optimum health out of the case room. That is the reason, I believe, that the credible medical practise of HOMEOPATHY is the focus of such spurious attack.
ALL discilplines, I believe, must work in concert if service to citizens is to be the pure intent purposet.
I will not divulge the identity of the person/the company, here but I am aware of a business that never got off the ground because the originator, at the final hour, found that the believed information on which the product was based was WRONG. Now two choices were available, proceed and sell something, and it would have sold, that while he knew now it was ineffective, it would do no health harm, or abort. He did the honorable thing, he aborted. Lost all of his invested research and start up money. PERSONAL money. I respect that person/company. How many times do we hear or read about a questionable or even deleterious product instead of being immediately pulled from sales being allowed to be sold until the existing stock is depleted? TOO OFTEN! WHY? To allow the investor(s) to reclaim their investment and forward profits. Is that a valid reason? NOT to me.
My bent is to always provide anyone seeking information with all of the information I can glean on a subject. The brain of the other is as good or better than mine in deciding the veracity of the info. I never reference anything I do not believe. I have found many natural care practitioners, many scientists, are favoured or fly under the radar, until they commit one or both of the following sins: have patients consistently regain health and or fly in the face of corporate and political interests. Both threaten the financial bottom lne of folks with a vested interest, market control, financial superiority. I really don't care if someone earns a zillion bucks if the work is credible and offered for the right reasons, namely the benefit of the patient, client, customer, citizen. I see too much of exactly the opposite; the corporate and political, small and big "p", interests attempting to manipulate the population, control the dialogue, for only interests of personal gain. I can completely respect someone who holds a position or opinion that I believe is contrary to facts if it is clearly based on honest belief basedf on as many facts as they yet have discovered. I have none for the carpetbaggers who set out to deceive.
I have found an army of paid for hacks who pounce on any person, any idea, any fact offends their masters, the writer of the cheque for the hired guns. Example the Maine Scientist who blew the whistle on farmed fish. The Canadian Oncology Scientist who exposed the dangers of estrogens in plastics used in the food industry. Dr. Hulda Clark, whose irrefutable research showed that processed foods, beverages, and supplements,( only one supplement manufacturing company was absolved,), were contaminated with dangerous and even carcinogenic chemicals. She acknowledged that it was likely not intentional, just a processing oversight. That was not enough to render her safe from attack. But even in death the quacks pick her bones. Decry her as a fraud. Or a final example, American, Canadian, and British, Board " Cetified Neurologists who exposed COMPACT Flourescent Lighting as, their words, " DIRTY ENERGY." " dangerous to neurological health,", and called for these units to be pulled from sale. Do you understand the investment loss if they were not silenced." And their work dsiappeared from public view.
Well folks the GREMINS who fight loquacity just hit my computer again and erased about half of this writing.
Don't have the energy to reconstruct, neither do I work from a prepared script, so,
In the words of a man braver than I, "Good night and good luck."

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

A reliable source of health articles, optimal wellness products, medical news, and free natural newsletter from natural health expert Dr. Joseph Mercola.

How do I know I can trust these reviews about Mercola?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Mercola?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business