• MapleFashions

MapleFashions

Overview

MapleFashions has a rating of 3.35 stars from 49 reviews, indicating that most customers are generally satisfied with their purchases. MapleFashions ranks 29th among Indian Clothing sites.

  • Quality
    2
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What reviewers want you to know

Positive highlights

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Critical highlights

  • I have been following up with their customer service for a 1 month and no response yet.
How would you rate MapleFashions?
Top Positive Review

“They are right on point when it comes to quality & service!”

Prachi J.
4/24/19

I am extremely satisfied with my first time shopping experience with Maple Fashions. The quality of sarees was exactly as shown in the pictures. I have had some bad experiences with few other sites where the online pictures are deceiving, but that's not the case with this store. I got exactly that has been shown on their website! The delivery was fast & great service! I will be definitely shopping with them again.

Top Critical Review

“Absolutely TERRIBLE!”

Anita K.
5/23/19

I ordered a floral print lengha as per the image they advertised on their site, they sent me something completely different, it was supposed to be pastel print instead sent me a disgusting cheap version with bright colours, absolutely disgraceful. The lengha is horrible, it is made poorly with threads coming out, they have stuck patches of flowers on their, the iron on ones, the whole thing is a shamble. Really dissapointed, I want my money back!

Reviews (49)

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Reviews that mention popular keywords

customer service (6)
Thumbnail of user prachij1
2 reviews
0 helpful votes
April 24th, 2019

I am extremely satisfied with my first time shopping experience with Maple Fashions.
The quality of sarees was exactly as shown in the pictures. I have had some bad experiences with few other sites where the online pictures are deceiving, but that's not the case with this store. I got exactly that has been shown on their website!
The delivery was fast & great service!
I will be definitely shopping with them again.

Thumbnail of user gauravs61
1 review
0 helpful votes
June 6th, 2019

Ordered a green colored lehenga for my wife with customized stitching. Lehenga was as pretty as it is in the photo. Perfectly stitched. Was anxious about this arriving on time but it came as scheduled.
As a first timer, it was great experience with Maple fashions.
Extremely satisfied.

Products used:
Green color Lehenga-Choli

Service
Value
Shipping
Quality
Thumbnail of user nehaa15
1 review
1 helpful vote
August 31st, 2018

Appreciated and many thanks to Maplefashions.com for providing such a awesome service. Best quality clothes. Everything from stitching and postage is so perfectly done.

Thumbnail of user thilakar
1 review
0 helpful votes
February 10th, 2017

They were simply excellent and have to mention one guy Amal helped me out a great deal. His prompt response. Flexibility and perfection in delivering the products was simply excellent. I ordered 7 sets and we received multiple compliments. The fabric was great! A big thank you for among us feel so happy!

Thumbnail of user priyak27
1 review
0 helpful votes
September 20th, 2018

I am very satisfied with my order. I requested for a carrier/courier and specific measurements. Both requests were considered and fulfilled. I was thrilled to receive my order from Maple Fashions via my preferred choice of shipping service.

Thumbnail of user anitak68
1 review
0 helpful votes
May 23rd, 2019

I ordered a floral print lengha as per the image they advertised on their site, they sent me something completely different, it was supposed to be pastel print instead sent me a disgusting cheap version with bright colours, absolutely disgraceful. The lengha is horrible, it is made poorly with threads coming out, they have stuck patches of flowers on their, the iron on ones, the whole thing is a shamble. Really dissapointed, I want my money back!

Thumbnail of user sr259
1 review
0 helpful votes
September 27th, 2019

They are scam. I never received my order nor they refunded my money. They don't reply to mails nor phone calls. They are cheat. Never use the site. I have used many companies of different company but never came across like such a fraud company. I would have given them negative rating if possible.

Thumbnail of user aisham19
1 review
2 helpful votes
August 29th, 2018

I live in the UK and was invited to an Asian wedding very late and so had little time to organise an outfit. I contacted Maple Fashions in India after finding them online. I felt very nervous ordering something I had only seen a picture of. I was assured it would look the same but due to time constraints I could only order a ready to ship outfit. I ordered it and sent my measurements and it was stitched and posted the same day, again I was a bit sceptical. However to my delight I received the parcel as promised 4 days later! The Anarkali dress was pretty much exactly like the image, the colour was slightly different, more peachy than pink but that is understandable with different screen resolutions. Overall I am really pleased that I did go ahead and Maple Fashions were true to their word and kept me informed via WhatsApp. I would definitely recommend this company and look forward to ordering again should I need an outfit. Thank you!

N. B. I've tried to upload photos but website won't allow me to.

Thumbnail of user hetals4
1 review
0 helpful votes
May 27th, 2019

I have ordered a lenga from Maple fashions. My lenga has not arrived and it has been over a month. They have taken my money and not bothered to delivery the goods. The customer service is non existent. Lies are told when they do pick up the calls. Now they have not bothered to pick up answers my calls or even reply back on messenger. Order *******

Thumbnail of user akankshas7
1 review
1 helpful vote
August 31st, 2018

I am pleased to inform you back that I have received 2 sarees and one ankle length suit. All of them have been stitched very nicely and very well packed and delivered. I am very happy with your customer service. I had mentioned the wedding dates and you have done your work accordingly. (I know that one saree is still on the way and I will receive it within time frame).

I am happy to convey to my friends and relatives what great job your company has done. Most of the gifts that I send to my relatives and friends for Rakhi, Holi, Diwali and weddings will be purchased from maplefashions.com!

I have a wedding coming up in India in Nov 23rd. I am selecting and will be sending some clothes which will be part of "Bhaat" (gifts given to the mother of the groom from her brother). I am confident that the gifts will be liked by all.

Best wishes for a very bright future to "Maplefashions.com". Keep up the good work!

Thumbnail of user amratam
1 review
0 helpful votes
June 2nd, 2019

I ordered a Purple Lehenga from maple fashion and got a pink lehenga instead.
I have been following up with their customer service for a 1 month and no response yet.
Their live chat is absolutely useless as well.

Terrible service and bad experience. Definitely not ordering from them again.

Thumbnail of user sidram2
1 review
1 helpful vote
November 19th, 2016
Verified purchase

This has been by far the best website for Indian dress shopping. I live in New York and I barely go to India. So I was looking for a good website that sells Indian dresses for good price and with good meterial. And I found it. This is my fourth or fifth time shopping from you guys, I love it. GREAT communication, customer service, and fast! Thank you! You guys are Amazing!

Thumbnail of user sathyar1
1 review
1 helpful vote
November 8th, 2017

Please do not purchase any items from this website. I paid so much money and they mentioned it was readily available but I hear no details after the money was debited.
My order id *******. They are fraudsters. No one answers the phone number they provided and no communication through emails as well. Please avoid buying from such websites. I have to block my card now because of this.

Thumbnail of user charmainea3
1 review
0 helpful votes
October 18th, 2016
Verified purchase

This was a great experience for me. The saree was well represented by the picture online. It shipped to me in Toronto, Canada in 5 days even though I only used Standard Shipping! I bought the saree lined and with a petticoat which was measured and tailored to my specifications. All in all, a very positive experience--it couldn't have been better!

Thumbnail of user sunnyf4
2 reviews
0 helpful votes
May 17th, 2017

I was very hesitant to order any Indian dress on line as I had a very bad experience with a different company in the past. My cousin recently ordered 2 dresses thru them and both came in two weeks and looked exactly as the picture. This made me want to give them a try. My dress took 3 weeks but it was exactly as I ordered and the picture. There were no surprises and once they shipped it only took about 3 business days to receive it from India to USA. I gave them clear instructions to add sleeves and they did it perfectly. They also took all the measurements as I gave them. My experience was very positive and would definitely recommend and order again in the future.

Thumbnail of user karishmap5
1 review
0 helpful votes
September 24th, 2019

Hello,

Even after several emailz and wotzapp messagez, i have not been responded to!

This is regarding a faulty embroidery on an anarkali suit... order number is *******.

Thank you.

Thumbnail of user jenniferr417
1 review
0 helpful votes
September 5th, 2018

They LIE on the site by stating:
"WHAT YOU SEE IS WHAT YOU GET
The products will be exactly the same as displayed. The photoshoot is done after the product is made."
It also stated that the material was silk which it was NOT, instead cheap material was used. What they did get right was the measurements that I sent. So if your okay with a cheap looking outfit then this is for you. If you expect it to look like the photo you will be very disappointed.

Thumbnail of user lavanyas2
1 review
0 helpful votes
February 9th, 2017

We ordered a lehenga set and the shipment and delivery was super fast. We were worried about the quality, but couldn't ask for a better quality for the price we paid. The material did not look cheap at all. It matched what was shown in the picture. Overall a great experience!

Thumbnail of user shanas7
1 review
0 helpful votes
March 7th, 2018

MY ORDER NUMBER *******

I PLACED AN ORDER ON 24 feb 2018 STILL NOT RECEIVED MY DRESS!

I HAVE CALLED ABOUT 30 TIMES... NO ANSWER!

ALSO SENT EMAILS TOO STILL NO REPLY!

I NEED MY DRESS ASAP!

U CAN DEBIT MONEY FROM MY ACCOUNT BUT CANT DELIVER THE PRODUCT...

R U A FRAUDULENT COMPANY IF SO I WILL GET MY SOLICITOR INVOLVED IF I DNT RECEIVE MY DRESS...

KINDLY PLZZZ DO REPLY TO MY EMAIL!

Shana

Thumbnail of user shiromyn
1 review
1 helpful vote
December 4th, 2017

I ordered 2 sarees in August and I received one after a month, but still did not receive the other up until today. They said they couldn't send out the second saree because there was a flood and they would keep me updated but its been 3 months and they still did not get back to me. Besides, how could they send out one saree and not the other if there was a flood? They are careless. Also, I would like my money back but they are not willing to refund.

Service
Value
Shipping
Returns
Quality
Thumbnail of user chermelm
1 review
0 helpful votes
March 30th, 2016
Verified purchase

I placed an order for 4 items on 14 March 2016, the parcel arrive to me (Sandton, South Africa) on 24 March 2016. All outfits were stitched to perfection.
Great quality clothing. Great prices and excellent service.
Thank You

Thumbnail of user ilanas3
1 review
0 helpful votes
October 15th, 2016
Verified purchase

I had very low expectation for this purchase. I assumed the photo might have been stolen from the internet and the quality was going to be poor. I was so so wrong. My lehenga arrived within a week (international shipping)! The quality was beautiful! Exactly like the model in the picture. I was so stunned and pleasantly surprised. I wish I had more events to go to! I want to buy all of the outfits. Great price and amazing quality! Thank you so much!

Thumbnail of user ranjanak2
2 reviews
0 helpful votes
January 5th, 2017
Verified purchase

Hi there
I have received my order very happy with all my salwar suits and sari. Really appreciate your timely customer service and receiving all items on time.

Thumbnail of user rimih1
1 review
0 helpful votes
October 19th, 2018

I ordered a stitched saree back in August. It arrived very soon after ordering but the zip was broken on the blouse and the saree was not stitched. When I complained to them about this and sent photos they told me that the advertised product had two different styles for the saree and because they didn't know what style to do they did not stitch the saree. They made me pay for this work though and made no attempt to confirm with me the style of stitch I wanted my saree to be made. I requested a refund via paypal as maple fashions started to ignore my requests that they fix this problem. It took two months to get my money back, in part because of paypal and because of maple fashion's fraudulent practices. Maple fashions lie on their customs invoice (it makes exports cheaper for them, but they charge you retail export costs so they get more money from you), so the details I used were wrong and it means that if you have to send something back it may get stuck in Indian customs. My returned item is stuck in customs and I have asked maple fashions repeatedly to collect this package but they are ignoring me.

Use this company at your own risk, use a payment type which offers buyer protection and pray they haven't got your order wrong because when maple fashions get something wrong they ignore you.

Thumbnail of user bibin4
1 review
1 helpful vote
February 1st, 2018

I am awaiting the refund for the free shipping
My order no is ******* I had trouble placing the order then it went through without free ship.
Please

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From the business

For Indian saree online shopping, Maple Fashions is 100% safe online shopping store. Offering best price to buy sarees, salwar kameez, lehengas online. Find great deals on Indian sarees & other women's ethnic clothing.

Company Representative

Thumbnail of user maplef1
Maple F.
Buy Salwar Kameez, Sarees & Lehenga Choli Online.
Maple Fashions is the global online market leader in Indian Ethnic Fashion. The company consistently strives to interpret and re-invent this category, to cater to lovers of Indian fashion from around the world. A one stop online platform offering the widest variety of popular and trendy ethnic fashion, our online store offers it all — from wedding saris and lehengas to contemporary Indo-western outfits.

Maple Fashions endeavours to replicate the richness of the in-store shopping experience through an easy-to-use website that offers an unmatched collection of Indian fashion. Through customer-friendly features like customization and style selection, we offer an experience that is far better than many an offline store.

The company provides matchless services with features like multiple payment options and convenient doorstep delivery of products, supported by the best-in-class technology, which ensures a secure shopping experience. With no investment in physical store overheads, the company is able to pass on huge savings to customers.

Ensuring safe and timely product delivery, all consignments from Maple Fashions are fully insured from any in-transit damages. Maple Fashions is an industry leader in offering a high level of customization in a vast variety of sizes and styles, with which customers can enjoy the best tailor-made apparel.

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