• Lighting Supply

Lighting Supply

Overview

Lighting Supply has a rating of 4.48 stars from 49,634 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lighting Supply most frequently mention customer service, credit card, and shopping experience. Lighting Supply ranks 2nd among Lighting sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 87.2%
Positive
34
Neutral
2
Negative
3
See all photos

What reviewers want you to know

Positive highlights

  • Will order from lighting supply.com again and would recommend them to anyone!
  • Customer service is extremely helpful and will go the extra mile to make sure you have what you need.

Critical highlights

  • Also, my saved credit card cannot be processed, but if I use another card, it does not get saved.
How would you rate Lighting Supply?
Top Positive Review

“Correct product and received on tine”

Abhay A.
2/5/24

Called their customer support who were very helpful in providing information on correct range hood filters for my Kenmore Elite range hood over the stove. Also Lighting Supply was way cheaper for the OEM filters above all other competition. Will buy again from Lighting Supply in the future.

Top Critical Review

“Never received my Order”

JOHN G.
12/24/23

I ordered $261 of bulbs. I did not realize that I had not received them until I went to change a burnt-out bulb and had no bulbs. Checked the order and I had paid for them with AMEX, but never received them. They refused to honor the order, saying "too late." Order Placed: June 9,2023 Amazon.com order number: **************661 Total before tax: $108.28 Estimated tax to be collected: $5.96 Order Placed: June 11,2023 Amazon.com order number: **************228 Total before tax: $145.92 Estimated tax to be collected: $8.03

Reviews (49,634)

Rating

Timeframe

Other

Reviews that mention popular keywords

lighting supply (63) customer service (48) credit card (35) light bulb (34)
Thumbnail of user abhaya5
1 review
0 helpful votes
February 5th, 2024
Verified purchase

Called their customer support who were very helpful in providing information on correct range hood filters for my Kenmore Elite range hood over the stove. Also Lighting Supply was way cheaper for the OEM filters above all other competition.
Will buy again from Lighting Supply in the future.

Thumbnail of user darlenes680
1 review
0 helpful votes
January 31st, 2024
Verified purchase

Easy to order, fast delievery. Will definitely order from them again should the need arrive.

Thumbnail of user alans450
ALAN S.
1 review
0 helpful votes
February 4th, 2020
Verified purchase

YOU HAVE WHAT I NEEDED, SO THAT'S GOOD, SHIPPING IS A LITTLE PRICEY, BUT, LIKE I SAID . I NEED IT! ASAP

Thumbnail of user chrish3854
1 review
0 helpful votes
March 19th, 2024
Verified purchase

Excellent except for having to fill out 50 characters for this review

Thumbnail of user carolj1699
1 review
0 helpful votes
April 16th, 2024
Verified purchase

Online purchase & payment were easy and product arrived when promised. Issue is wrong item was shipped. Should have been model # KN-COB-B-LPM, assembly # 9CO5-LP. However, what was shipped was model # KN-COB-LP2, assembly # 9CO5-LP2.

Service
Value
Shipping
Quality
Thumbnail of user johnr2540
john r.
1 review
0 helpful votes
July 6th, 2020
Verified purchase

QUICK AND EASY AND YOU HAD WHAT WE WANTED. SHIPPING WAS A BIT HIGH BUT THE PRODUCT WAS EXACTLY WHAT WE WERE LOOKING FOR AND WE DIDN'T HAVE TO GO TO LOWE'S OR HOME DEPOT!

Thumbnail of user billr173
Bill R.
2 reviews
3 helpful votes
January 15th, 2019
Verified purchase

Unable to ship to our secure UPS store where all of our mail is now delivered. Regular mail and package thefts caused us to switch to UPS store. Your system is the only one I've encountered where we can't ship to the secure address.

Thumbnail of user marcg124
Marc G.
1 review
0 helpful votes
November 24th, 2019
Verified purchase

Very Quick checkout, Very Easy, everything- all of your information is in one easy-reach area,, Nice!!

Thumbnail of user ms269
M S.
1 review
0 helpful votes
March 24th, 2020
Verified purchase

Overall quite good. Item filtering was good, but format could have been better. Also would have liked to seen a more robust "customers also considered" section once I clicked an item... but this is a minor thing.

Thumbnail of user johnp7498
1 review
0 helpful votes
February 23rd, 2024
Verified purchase

Thanks for the quick delivery. NOw all I have to do is install it.

Thumbnail of user vickih275
Vicki H.
1 review
0 helpful votes
December 2nd, 2019
Verified purchase

It was great. The prices were great, except the shipping, which seemed quite high for 4 tiny light bulbs.

Thumbnail of user charlieo94
1 review
0 helpful votes
February 6th, 2024
Verified purchase

- very good - shipped same day I placed my order - parts fit perfectly.

Thumbnail of user thomast2080
1 review
0 helpful votes
October 22nd, 2023
Verified purchase

Delivery was very prompt. However, 1 globe was just slightly smaller in diameter than advertised. I tried it in both wooden wall scones and it doesn't fit either one. Thus, it is the globe that is just slightly off in diameter. I have to sand down one of the scones and restain it - then all will be OK

Thumbnail of user jamesa3517
1 review
0 helpful votes
October 25th, 2023
Verified purchase

In searching for the "BJB 4-PIN Twin Tube Compact Fluorescent 2 Hole Vertical Screw Mount 2G11 Socket (26.746.1006.84)", I found them to be not the most common type; are used in my medical UV light unit.

I'm glad I found you!

Your response times to my inquiry and order were excellent; the total cost from Lighting Supply was the best value.

Service
Value
Shipping
Quality
Thumbnail of user kimberleys66
Kimberley S.
1 review
0 helpful votes
November 30th, 2019
Verified purchase

I was very happy to find a light bulb for a Christmas display that I couldn't find anywhere else. Thank you for the timely and excellent service.

Thumbnail of user johng7051
1 review
0 helpful votes
December 24th, 2023

I ordered $261 of bulbs. I did not realize that I had not received them until I went to change a burnt-out bulb and had no bulbs. Checked the order and I had paid for them with AMEX, but never received them. They refused to honor the order, saying "too late."
Order Placed: June 9,2023
Amazon.com order number: **************661
Total before tax: $108.28
Estimated tax to be collected: $5.96
Order Placed: June 11,2023
Amazon.com order number: **************228
Total before tax: $145.92
Estimated tax to be collected: $8.03

Thumbnail of user carlo20
carl o.
1 review
0 helpful votes
September 9th, 2018
Verified purchase

My order payment confirmation page contained no details of my order. When I selected print it sent me to another page for returning customers log in. I would have liked to print/save it for my records. Now I have nothing.

Thumbnail of user michaelh875
Michael H.
1 review
1 helpful vote
October 21st, 2018
Verified purchase

You offer a 10% discount in email but unable to place that code into purchase. Your app does not play nice to add codes for special offers.

Thumbnail of user jamesg424
James G.
3 reviews
0 helpful votes
January 4th, 2020
Verified purchase

Need better description of products. The socket description didn't say it was 1/8 IP. Figured it was but had to get to another site to make sure. Everything else it good.

Thumbnail of user damonw44
Damon W.
1 review
0 helpful votes
April 22nd, 2020
Verified purchase

kept emptying items from my cart.
At check out it changed my credit card number twice to an invalid number.

Thumbnail of user marka3120
1 review
0 helpful votes
October 23rd, 2023
Verified purchase

The first time in a while that all items were in tact and functioning; obviously the result of more careful packaging in the shipping department. Perhaps small order are often treated carelessly? Worthwhile to request special treatment as I did here (even while Lighting Supply always puts everything right after a reportage of damage).

Thumbnail of user dennisk852
1 review
0 helpful votes
December 20th, 2023
Verified purchase

Very friendly and knowledgeable on the phone. The website worked perfectly. Product arrived timely

Thumbnail of user clarkp21
Clark P.
1 review
0 helpful votes
April 10th, 2020
Verified purchase

The flat charge for shipping upset me and was the only reason... when your flat shipping is over or up to 50% of your item's cost, it is upsetting... Part 2 of my complaint is that I can't split my order delivery into 2 locations so I have to pay double the shipping....other than that , I do like your site and will continue to shop here

Thumbnail of user edwardmerrittw
1 review
0 helpful votes
September 12th, 2023
Verified purchase

Found a rare light bulb at a reasonable price delivered to me in a short time. Product was not what I expected but shipping cost is nearly the same as the product cost so I suppose that I'll just hold onto these (3) for emergencies.

Thumbnail of user mikex4
Mike X.
10 reviews
0 helpful votes
November 27th, 2019
Verified purchase

whats up with the $30.00 over size order charge
repeat, that over size charge for 26 T8 -4' is ridiculous and will put your company last in line for further consideration. The only reason I continued with the purchase was because of the $25.00 discount code. Without that I would have cancelled the order

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Lighting Supply?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Lighting Supply?