LDProducts Questions & Answers

Hello! We assure you that all our remanufactured and compatible cartridges are made to meet the same quality standards as the original (OEM) brand. We stand behind our products, that is why we offer a lifetime warranty. Feel free to try our products! If you have any question or need any assistance please contact us at 888-321-2552, we'll be happy to assist you!

Hello Anita, we can certainly accept cartridges for recycling! Rather than shipping those cartridges back to us though, there may be some better options available for you. Typically, we recommend taking the empty cartridges to your local office supplies store such as Target or Staples. You may also check out earth911.com for more recycling information. If the these options do not work for you, that is no problem! Please feel free to ship them to us and we will pass them onto a recycling facility for you. If returned to us make sure to mark clearly "For recycle only" on and inside the package. Please send us a private message so we can provide you instructions. We are not able to offer shipping labels or monetary compensation, but you can still feel good knowing that you are helping to keep our environment stay green. We hope this information has been helpful.

Hello Anita, we can certainly accept cartridges for recycling! Rather than shipping those cartridges back to us though, there may be some better options available for you. Typically, we recommend taking the empty cartridges to your local office supplies store such as Target or Staples. You may also check out earth911.com for more recycling information. If the these options do not work for you, that is no problem! Please feel free to ship them to us and we will pass them onto a recycling facility for you. If returned to us make sure to mark clearly "For recycle only" on and inside the package. Please send us a private message so we can provide you instructions. We are not able to offer shipping labels or monetary compensation, but you can still feel good knowing that you are helping to keep our environment stay green. We hope this information has been helpful.

Hi Martin! We are so sorry for the faulty ink cartridges you received from us. Not to worry, we can definitely send you a brand new replacement, as you are covered by our lifetime satisfaction guarantee. Please contact us through email, livechat or call us at 888-321-2552 for immediate assistance, and one of our representative will be more than happy to further assist you. Have a great day!

Yes, as long as your printer is compatible with 952XL ink cartridges. We can definitely check and assist you in order placement. Please contact us through email, livechat or call us at 888-321-2552 for immediate assistance, we will certainly be here to assist you!

We're very sorry if you haven't received your order yet! We work very hard to ship orders on the day that they are placed and delivery takes 3-5 business days. Sometimes delivery couriers does experience delays that are out of our control. Feel free to contact us through email, livechat or give us a call at 888-321-2552, so we can track your order and better assist you with this issue. We're happy to help!

We're very sorry if our products are not working with your printer! We definitely want to check this out and take care of you. Our products are covered by our 100% lifetime satisfaction guarantee. Please contact us through email, livechat or call us at 888-321-2552 for immediate assistance, we will certainly be here to help and hope we can make it right with you!

Good question, you can use any model of printer as all printer should take remanufactured or compatible ink/toner cartridges, and using after market products will not void your printer warranty just because you choose to use compatible, third-party products. Should you have any other questions or concerns, please contact us through email, livechat or call us at 888-321-2552 for immediate assistance, we will certainly be here to assist you!

We appreciate your interest in doing business with us, Ricky! We're happy to inform you that have a compatible and original toner cartridges for your printer model. Here's the link for the list of toner cartridges compatible with that model https://www.ldproducts.com/Canon/Laser-Toner/ImageClass/MF416dw/10361-Printer.html Should you have any other questions or concerns, please contact us through email, livechat or call us at 888-321-2552 for immediate assistance, we will certainly be here to assist you!

The clear piece of plastic covering the nozzles at the bottom of the cartridge. Do NOT remove these clear pieces of plastic, the printer will puncture these during the charging cycle. Just make sure the nozzle has been punctured properly, to ensure that the ink will flow correctly. Should you have any other questions or concerns, please contact us through email, livechat or call us at 888-321-2552 for immediate assistance, we will certainly be here to assist you!