Hi Lazada! Please follow up order#: 383585616 placed on Sept 10 and order#: 322452816 placed on Sept 13. Both of them is on shipping status but until now we have not receive it. Can you please let me know what's the status of our order. Thanks in advance.
i've ordered 2 items from your website on september 13 and im aware that the expected delivery is from sept 16 to 19 but as of today sept 22 i still don't have my order. please coordinate with your courier to cancel my order because it's taking too long and i dont want the items anymore. thank you.
I hope Na maprocess nio un item Na niReturn ko, so I expect nareceive nio Na ung item via delivery from LBC, as I read from your website, ievaluate nio pa un item for two days and you inform the consumer regarding the item that return in to your office or warehouse.. and please update on me asap ..., I hope I'm not getting disappointed on my second purchasing into your online shop, the first I purchased is , I was contented I received good quality and delivery process so I expect more in this matter that I return my item and replace a new one, because the item that I return immediately was defective... thank you reply asap!
Hi Lazada! I would like to know the specific status of my orders #342129716 & #398689716. The expected delivery is on September 20-22, 2016. Order tracking for #342129716 says it was already shipped but I haven't received any notification from Lazada. Order tracking for #398689716 says it's still Processing. I placed the order last September 15, 2016. One item for order #398689716 should be delivered September 20-22, 2016 but I can't understand why the status is still Processing as of today. I am making sure that I don't have to worry about anything and I hope everything's going fine with my order. Please reply to this message. Thank you, Lazada. (I used the email add email@example.com when I placed my orders).
Lazada! I just received my Sony extra bass headset yesterday and when I used it the sound was so horrible and it was not balanced, the right side of the headset was louder and the left side was the opposite. I had to return it and get a replacement of another item not the same one. Is it possible to order another item that cost a higher price and I will just add the remaining of it??
Hello tanong ko lang bakit tuwing oorder ako at bibigyan ng confirmation biglang mag i email ng ganito
With regards to your order 357438516, we were unable to process your payment; therefore, it was canceled in our system
Pero nakapag deduct na sa credit card ko.twice ako nag order kasi nga ganyan ang email
Nung panglawang order ko same item. Ganyan ulit reply sakin
May laman po credit card ko
I'm having problems with my order #319117616 (XP PEN Graphic Drawing Tablet). Its already been a week and the order is still in the process of verification. I'd like to cancel it and place a new order. I haven't been able to do so because of the disappearance of the 'CANCEL' button. I need this asap so I can give it as a gift to my niece. Hoping for a fast response!
Please kindly help me, I've been trying to cancel my 'on process' orders online. I purchased 10 items via credit card and only 4 of my items are already shipped. Please help me to cancel my 6 orders because it is still on process and I can't barely wait another days/months anymore. I already emailed your csr but they just give me a ticket number. PLEAASE HEELP ASAAP! thanks! ORDER # 332416816
I am a bit confused. Is delivery fee separate from shipping fee? Because when I checked my package, it was stuck with LBC due to "No Payment" which made me wonder.
They already took the money from my account for the payment of the item and shipping was free.
Sadly, this is the first time I've ordered something from Lazada and I guess this will be the last time. I still don't have my package.
Nag order ako ng item at paid thru credit card kaso nga lang pag bukas ko ng email ko, may email ang lazada na need ko mareplyan ung sms galing Lazada or my order will be cancelled. Ang problem kasi hindi ko na replyan at na delete ko na ung message na galing lazada, macacancel po ba ung order ko? baka kasi masayang lang ung paghihintay ko. Eto po ung ORDER # 331888616. Thanks
Hi Lazada, I received my order (Sony Extra Bass Over-the-ear Headphone) lastweek however due to questionable quality and genuinity of the item I had to return it back. I had sent the item to LBC yesterday @ 4pm. I am requesting for a refund through voucher, how long is the process time? Hoping I could buy another item from the redeemed voucher before my brother's birthday on Sept 20. Thanks
How can I cancel an item that according to Lazada, has already been shipped. I really don't have money right now. It would be nice if you can inform the courier not to deliver the item anymore, if it's possible.
434 Questions & Answers
The first one should have been delivered today (September 23,2016) but it's still not here yet. The other order should supposedly arrive between Sept. 22-27. I will be leaving Philippines by October 1 so i'm a bit worried that i may not be here anymore when my orders arrive.
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