Your customer service will be remembered as we do more legal affairs in the future and will pay for them! (in 12 reviews)
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I used LawDepot.com to write up a medical power of attorney for my child who was going on vacation with her grandparents. It was so quick easy to use. I only used it the one time and forgot to cancel my membership before being charged. After seeing it on my bank statement, I called customer service and simply asked for my account to be cancelled. The woman I spoke with was so friendly and even offered to refund my payment back to me, along with an email confirmation of both the cancellation and refund. I would absolutely recommend them as well as use them again, if need be, in the future!
Despite several attempts, I was still having difficulties in printing off one my documents which upon contacting LawDepot Janet was able to resolve for me immediately.
I found Janet very helpful and a pleasure to deal with and a real credit to LawDepot.
Monique was absolutely amazing. I was so nervous filling in the pages for our wills. Had some questions, which she answered immediately. She stayed with me the whole time while I printed & downloaded. She was so courteous, informative, helpful, and so very patient as well. SHE IS A GEM, DON'T LET HER GO!!
in attempting to write wills for my husband and my self I am on the third day of trying to get it done. no where in the process does it state that to save a document you have to download it first. there is a "save button"= but no- that does not save it...so I did my will four times before I finally called them to figure out what the problem was....then I paid $35 to have my husband's will reviewed- and I get back a document that is not ready to be printed and signed- it has a header of "LawDepot's Last Will and Testament" and a ridiculous footer that shows a file location and date that goes completely across the bottom of the page. I just now called and told them how frustrated I am and asked for help getting a will that is both reviewed and ready to print- and I was told I have to reply to the same email stating my document has been reviewed and is ready...and wait for it...it will be another 24 hours before I get a response.....why my husband chose this site to sign up to I will never understand! years ago I used LegalZoom- and it was a breeze!
I am loving this website!! Its wonderful to be able to complete lease agreements
and to get legal advice along the way.The only thing is I was unable to put the
entire postal code in our rental property's address;it would only accept 3 digits.
Very helpful service from Divine today emailing me my agreement when I couldn't
get it to print.But we got it all figured out thanks to her patience and knowledge.
Very courteous and friendly voice on the phone-from Edmonton too.Even better!
My experience with Janet Metz was nothing short of amazing, as she patiently guided me though some edits and I had quite a bit of anxiety due to the time spent creating the document and was greatly concerned about loosing information in the process of saving and downloading the document. I ended up needing to recontact her about helping me save some last minute edits to the document and she helped patiently with that as well. There is no way to state how much I appreciated her level of professionalism. Thank you, please share my regards with Janet.
Sincerely, Sylvia Marie Buck
Monique led me through the process of recovering my documents, by sending me a e-mail with my documents as an attachment. My sincere appreciation for her guidance and patience during this process.
To date my experience with LawDepot.com has been great, largely because of the program's user friendly format. Because I'm retired, I often find that "IT" has far surpassed my expertise.When I called for help, Monique answered my questions immediately with obvious skill and knowledge of services you offer and how to help me from "being stuck",,, to very friendly. guidance so that I was able to move to the next level in editing the lease I was working on. Yea! Monique and thank you, Today I'm ready to print it, and am feeling confident that help is close as a phone call should I need it. When I've finished this project. I plan to return for other services you offer to catch up on several othe legal documenrs that are in need of updating,
I called the staff at law depot to expedite my incorporation and was willing to pay a fee. The staff was initially helpful and said they will have it done in 48 hrs. After 48 hours I called again and they said it will be done that day. End of the day still nothing.....I feel they are just giving me lip service
38 Questions & Answers
About LawDepot.com (from the business)
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.