Los Angeles, CA 91789, USA
Very fast service! Thank You! I have printed my Will but am having trouble bringing up blank copies for my wife .Please excuse me as I am computer Illiteritate! How can I bring up blank copies for my wife's will ? Sorry to bother you! Elwood Strom (firstname.lastname@example.org) Thank you!
I was very concerned that my credit card may be charged double. Customer service representative Linda was very nice, helpful and caring. She was friendly. She demonstrated knowledge and domain on service provided and guided me all the way. She was very patient. I was very pleased with her service
A Big Thanks Hari
As a new customer I missed setting up a password and Hari sent me my document and helped me set up a password. All within about 5 min from dialing the support number ... Great
Like the previous reviewer, I would be happy to pay $20 for a correctly drafted will. What I object to is the fact that this site creates the misleading impression that legal documents are free; they are not unless one enrolls in the free trial, agrees to recurring credit card charges, and then remembers to cancel within 7 days. Why not simply be upfront on the site's HOME page and tell prospective users that there will be a charge for documents unless they agree to a 7-day trial, which will result in recurring charges unless cancelled?
I decided to try the task of doing my will, power of attorney, and declaration of medical and surgical . I went to this company site and it was outstanding. I had to call in several times for advice and there staff was so helpful and kind all of them. I got one agent by the name of Linda Bennett her customer service was outstanding as well as many others. I would recommend this company with full confidence Thank You so much
The website is very user friendly and it was easy to find the content I needed. Customer Service was wonderful! I was happy to actually get a person on the phone quickly and without going through endless computer prompts. She was polite and able to get me exactly what I needed in very little time. Thank you for providing such a helpful service and making it easy from start to finish. I would definately recommend your company to anyone I know.
Very pleasant, kind.
Received a snail mail invoice to pay. But soon reolized this can't be right as I paid directly on line. So there is some kind of fraud going around.
I called LawDepot.com this morning needing assistance with a POA I purchase and got Linda on the phone. Linda very quickly, professionally and politely resolved my issue. I will certainly use LawDepot again for other legal family documents.
I needed 1 form. I thought I would try this. But I forgot to go back and cancel after the first month. I was fine with paying for 1 month to get a form. But you cannot put in a cancellation date in the future. So a year later I see they are still hitting my credit card. So a single form costs me $429. I should have gone to a REAL lawyer and it would have cost 1/2 that amount. This policy is stupid and is designed to rip you off. You should just charge by a form. This is basically a trap to get a lot of money because they know you will forget to cancel.
First, Ms. was extremely pleasant an helpful. She recognized my needs, and was very accommodating. A real pleasure to work with. Second, she was very knowledgeable of what my problem was, and she was able to solve it. Highly recommend both her and your firm.
They will require a credit card for the free trial. So far I have been charged $99 for the free trial. I may have to cancel my credit card to keep Law depot from stealing my money.
The young lady, Ms, Metz, was very good at what she does and an asset for your company.. I use to work with a man named Mike Metz and he was just as good at his job as she is...Give her a substantial raise .....
Given the numerous complaints about unwanted charges, here's how I would go about signing up for a supposedly "free" trial...
CitiBank issues credit cards with an optional feature they call VIRTUAL ACCOUNT NUMBERS. Their website allows cardholders to sign up for account "notifications" to be sent via e-mail or as text messages.
After you login to your CitiBank online account you can create a brand new and unique 16-digit credit card account number with a specified maximum dollar limit (for example $50) and expiration date (for example 2- or 8-months from now).
When an online merchant asks for your credit card information, you simply provide the newly-created Virtual number, its expiration date, and (if requested) the 3-digit CVV/CVC number. When the merchant charges your Virtual Account, CitiBank's online data (and any notifications via e-mail or text message) will show that activity within about 10-seconds. (Fast!)
In my experience, the best parts of all this are:
-- I know immediately when my account is charged, and for how much.
-- If a hacker steals my Virtual Number, my primary credit card information is not at risk.
-- By setting a maximum dollar limit, I avoid the "surprise" of recurring charges.
-- I can "close" my Virtual Account at any time. (Meanwhile, my primary account remains open.)
This has been working for me for a couple of years.
Monique Hall was helpful and I appreciated her
advise. She was very professional and courteous. The call was answered promptly..................................................................................................
I could not print my document from my Dell computer because I had used the editor and made changes to the document. She explained the problem and when I was at a loss how to get my edited document printed, she emailed the document and I downloaded to my computer to be able to print! Great experience!
59 Questions & Answers
About LawDepot.com (from the business)
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.