Kizoa has a rating of 2.73 stars from 990 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kizoa most frequently mention premium membership, several years, and tech support problems. Kizoa ranks 91st among Photo Sharing sites.
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I don't know why there are so many negative reviews. Personally, I was completely satisfied. I will use this service again and recommend it to you!
Can not download any of my videos since last Sunday. Kizoa is closing as of April 1,2024. I have been sending emails, message of FB, tried the toll free numbers and zero results. No one replied. Nothing is fixed. How can we backup our videos if the Download does not work. No customer service at all. Just disappeared. As a lifetime pro-member which I paid for this is just unacceptable. Terrible.
Can not download any of my videos since last Sunday. Kizoa is closing as of April 1,2024. I have been sending emails, message of FB, tried the toll free numbers and zero results. No one replied. Nothing is fixed. How can we backup our videos if the Download does not work. No customer service at all. Just disappeared. As a lifetime pro-member which I paid for this is just unacceptable. Terrible.
Tip for consumers:
Zero customer service. Can not download movies anymore. Kizoa is being discontinued as of April 1st, 2024, but as of one week ago you can not download any new or past videos you made. Horrible treatment of paid lifetime pro-members.
Products used:
Kizoa movie maker
Its good but i cannot edit my video to cut and remove some part that i don`t need and i want more effects its a little bit slow too to work online i wish i can work offline much faster, they have cool none copyright music it would be ice if they will put more> :): ) :) also if i can insert funny elements to improve my video and more effects please then im thinking to buy it lifetime...
I'm pretty much satisfied with the experience I'm having with this video editor. I use it practically daily because I run a video channel and videos are essential. I would love it if they could install some new features so as to make the experience a little more thrilling, like close ups and more direct zoom ins and side to sides. I would be more than willing to pay for more technical up grades. But all in all I'm pretty satisfied.
Download che si blocca al 99% senza completarsi.
Sto riscontrando problemi con il servizio di Kizoa. Ho cercato di contattare il supporto clienti di Kizoa tramite telefono e email, ma purtroppo non ho ricevuto alcuna risposta o assistenza.
Il mio problema principale riguarda il processo di download che si blocca al 99% senza completarsi. Ho pagato per il servizio e mi aspettavo di ricevere un supporto adeguato, ma attualmente mi sento frustrato/a dall'assenza di risposte o soluzioni da parte del team di supporto di Kizoa.
Ho esaurito tutte le opzioni disponibili per cercare assistenza direttamente da Kizoa, ma finora non ho avuto successo nel risolvere il mio problema.
I have tried for years to find one spot on the web where I could make really good videos quickly and easily. Much to my frustration every site I found disappointed rather than impressed. That all changed when I pointed my browser to Kizoa!
I love the ease of use, the effects, the simple yet powerful interface - not only user-friendly but stupid user-friendly ( which is just what I needed!)
I have already created many videos and plan on creating many more on Kizoa!
KIZOA was recently purchased by INVIDEO.ai. To its credit, KIZOA was a great site BEFORE it was sold. Now it is (allegedly) in transition. That means that a lot of times you cannot upload ANY images or fix anything in your work. But worst of all, you CANNOT DOWNLOAD your work -- as of this writing, I've been waiting for more than 5 days for a download. When I reached out to customer service (via the very difficult-to-find link: https://direct.lc.chat/*******/), they were not helpful AT ALL.
My advice? Find a better site for your video creation because neither KIZOA, nor INVIDEO (the company that bought them) is safe or reliable at this time.
Tip for consumers:
This is a video service that does not provide a usable link or download -- even when it is not frozen.
I do not use it very often, but with what I have made over the past few years I am thoroughly pleased with... Kizoa is easy to use and allows me to send my creations to family and friends. I can make great videos and collages from this program, using my own photos that I have taken with my camera. There are plenty of templates and effects to choose from, also audio from the program can be added into videos. Thank you all who made this possible, cheers Laura
Hi Laura, we're happy to hear that you enjoy working with us^^
I love the features of the product but a few things. I cant figure out how to delete extra slides that are not needed. The music selections are not the greatest. And I've now lost my project twice due to the website freezing. Even if I don't close my computer down. When I go back my work is gone. It is frustrating. I spend many hours personalizing my project for my loves birthday today..
I'm REALLY bad with computers, yet I was able to eventually make a beautiful video tribute to my Pop, who passed at 90 years old. I had favorite songs, fading in and out, special effects, and it actually made some people cry. I was really proud of the outcome. It's almost addicting working with so many great options, it really turned out nice.
Used kozoa quite a few times. Made video collage for a few graduations, a retirement and a picture book. They all turned out wonderfully. And to me it was easy to use.
Hi Jamie, we're happy that you enjoy working with Kizoa. We appreciate your support!
Download stops at 99%... nothing else ever happens after that. I send many email at *******@kizoa.com and *******@kizoa.com and no body answer or contact me. I'm very frustrated. Even after I pay for premium and I can't download anything.
I am very pleased with your services, thank you for the improvements! I updated to premium just because of the good improvements!
Few things that come into my mind that other similar platforms have is the opportunity to record over the video and add filters to the video. Maybe few new text popping up options would be highly appreciated (personally interested in one that kind of like pops out few times and then stays).
Hello Alise,
We really appreciate your comments! We at Kizoa strive to churn out the best updates as often as possible! So keep an out for our future updates ;) Thank you for choosing Kizoa :D
I love Kizoa. It has allowed me to make epic birthday, anniversary and all sorts of other videos.
The premium is worth it so that I can add my own music - but even before I went premium your music selection is very good and can be used in all sorts of ways.
Its given me the tools to create wonderful family video memories from old pictures and videos. I cant praise and recommend it enough, especially the ease with which the tools can be used.
I had this application for awhile, but noticed, lately when I try to forward the link or email to my friends they are unable to view the movie. My membership is limited and in the past we had no problems and I enjoy using this application. Presently, I am unable to send my movies via email or link, it comes out blank to my friends. Not sure what is going on. Would love to continue using, but it is not useful if my friends cannot see my movies. Thank you and hope others are not having this issue?
After shopping for a program that would do a slide presentation for our web site, we found the trial version of KIZOA. What a wonderful program that was easy to use and understand, full version is great and the last two updates with the new frames and borders make me love this software. It makes professional quality with the greatest of ease and the support is tremendous with response in minutes not weeks or days like a lot of the others. THANKS for making such great software to share my family and friend's lives over the internet...
Spice up any type footage quick and easy
Best bang for the buck I have found
Been an easy go to tool for fast video presentation
Thank you John, I'm happy that you enjoy our program. So keep an out for our future updates ;) Thank you for choosing Kizoa^^
I use Kizoa on a weekly basis for my microbusinesses. It is a reliable product at a reasonable price with excellent customer service. I have a lifetime subscription for my business... but... here's the problem: Kizoa is Flash-based, it has been down for several weeks, and we all know Flash is going away next year. What we need to be looking for is companies that can do the same thing with HTML5. I haven't found any yet. I certainly do hope Kizoa is able to get back online, because of all the options I tried while it was down, it's still by far the best - when it works! FWIW per Mike's review I was able to access my account via kizoa.it and make a video, so thanks for that, Mike!
Hi Liz, I'm glad you've enjoyed Kizoa so much!
Kizoa is VERY user friendly. I recently created a slide show utilizing many exciting slide transitions for my mother-in-law's funeral. The slide show was a wonderful addition to the sad occasion. I especially appreciate the quick response I've gotten from the customer service folks when I've had questions or concerns. I HIGHLY recommend Kizoa for projects that involve both pictures/videos and music.
Since last year I haven't been able to use Kizoa. Numerous attempts to get the problem fixed through support failed.
I keep getting the message: "This content cannot be modified because it does not belong to you" when I want to delete images. Also, uploading doesn't always work.
I loved working with Kizoa, but now I'm really disappointed.
Dear Kizoa,
I am writing because i am an extremely satisfied customer.
In addition to the uniqueness of your products and the prices you're able to offer, there is one other point of difference that can tip the scales in your favor—delivering an outstanding customer experience.
I want to thank you for all the happiness and tears of joy that i have been able to give my family with your wonderful videos.
I cannot even get into the site anymore. Shows an icon telling me to click where the green arrow is, but there's nothing there on my computer. The two examples it shows don't apply. Haven't been able to access the site at all. I loved using it before, but have been trying other sites now because Kizoa changed things to make it inaccessible for me. Sooooo frustrating!
I have been creating videos and slide show on kizoa, and it's working perfect, they have some awesome theme, great animation. I can even create my own theme in here, I just love creating video on Kizoa.
Also they have the best customer service, they fix your problem right away and help you all the way until you get satisfy.
And right now the Kizoa is the only best video making website
The program is very friendly, BUT
Ofter finishing my moovie i found out that when trying to see it by link or downloading the moovie- all the TEXT is gone.
I purchesed a liftime Primume membership - acourding to the site you need to be a Premume member to recive the costumer service support- with no reply from their behalf for over a month now. :(
Create videos, slideshows, collages, and edit photos from the convenience of a single platform with your own account. Combine your photos, videos, music, text, effects, and more for amazing results you can't find anywhere else.
Kizoa was founded in 2007 in Paris, France.
Hello Barbara,
We're glad to hear that you like our platform as much we do! We appreciate your feedback! We update our platform regularly with new content, so just keep an out for our future updates ;) Thank you for choosing Kizoa :D