Terrible company. They do not advertise that if your file is too big you have to pay for a membership. I spend over 5hrs working on a project for my grandfathers memorial just to find out I had to pay to download it or burn to a DVD. After emailing I got a generic (and probably automatic) response telling me what I had already knew, emailed a second time and never got a response back. Worst customer service and deceiving advertisement.
I have used Kizoa since 2012. It is my "go to" for any video clip I make. I have a basic and a premium account. Never any glitches when working in the program. I have had great reviews on anything produced in this program. The ability to edit individual photos/videos and variety of options to add bells and whistles or just enhance what you have it great. The variety of options make it the best I have come across. You can use their templates or create from scratch. Nice music selection, with ability to upload your own. Tech support is awesome. User error, and they were patient and respectful with my mistake. Can't say enough about this program and tech support. Only program I recommend!
I'm very satisfied with my experience with Kizoa, not only is it easy to use with fantastic results(I love the movies I made with Kizoa), I also especially love the reliable support I get whenever I encounter an issue. Thumbs up for that! The only thing I would like to suggest is if possible, please keep adding new effects and transitions and text styles so that I can have more options to play with. I'm already satisfied with the options now but as an avid user, I would love to see more new additions. Thank you for giving me such a great way to document the important moments of my life!
Your tech was technical and knowledgable about my needs to complete my slide show. I needed my music and voice to be timed to the reading of the book.
Your representative fixed my problem and the program was completed.
Thank you so much for the support and help.
I originally signed up to create a slideshow/movie with a huge stack of my husband's army photos. While I'm still scanning in our old print photos, I'm already quickly making nice slideshows to share with others, too! I mean, I use Adobe Premier for editing film and slideshows, but this is MUCH easier to use on a day-to-day basis. THANK YOU for creating such a wonderful product! And for your most EXCELLENT customer service when I've had questions, too. :)
I have recently had two experiences of problems with burning discs of movies that I have made, warranting me to call your support team for help. On both occasions that I called, one day apart from each other, I spoke with a young lady both times whose name I believe was Elise. I was very impressed with her helping me get through my problems and was equally impressed with her friendly demeanor and courteousness throughout our whole transactions time element. She was very knowledgeable in her advice to me and was very kind and understanding. I recommend you immediately give her a BIG raise, and bill me for it if need be. But, as long as it's not too much of a raise...... I'm only on Social Security.
Useful enough to do simple things, but could have more options in regards to effects and features in the editing section. As for the product market... it is abysmal. I would love to edit photos and order prints and mugs and canvas frames, but the service is horrible in this regard. The basic video editing is not really worth the price, but is just functional enough that I will use it for a specific need.
Kizoa has some serious potential and I will hold out hope that it improves.
I have no words to express my gratitude to team kizoa. I made a wonderful movie for my husbands 30th birthday, without knowing about the premium membership. I immediately emailed and requested if I could download the movie without paying anything. To my surprise I got a reply ASAP that they will consider my case and provide me free download. The best part, they sent me the download link 3 times, every time I updated. My husband was super happy and loved it.. Thnx
The product is excellent. A bit challenging but, if it was easy it wouldn't have the features I want! Please don't ever dumb it down. When I got stuck, I chatted with Alessa and she quickly gave me the answers I needed. She's smart and concise. Thanks so much!
Alesa (I'm not sure if the spelling) was fantastic. She listened to my situation and researched the issue. When she found the problem, she said she will fix it and call me back. (She didn't want me sitting on the phone waiting). She called me back after a short while and we went through the video again. All issues were resolved. It's very hard to find great customer service these days but I found it with you guys.