Kijiji

The errors, problems, worse chat app ever, intentional games they play, lack of support and customer service is completely unacceptable especially when you consider what they charge for ads. There are far better advertising sites for less money, and in many cases free that have way more exposure. Kijiji is on the way out and they deserve it. Site was created by kids.

Been using Kijiji for 11 years. Suddenly, I get a message that I have been banned from the service for violation of their policies with no details or information of what I am alleged to have done. I have no idea what they are referring to. Messages to their so called "customer service" go unanswered.
So now my household is banned from Kijiji because they are obviously blocking my IP address.
Very angry and disappointed to say the least.

See my ad which contains the word, stairlift. Then see my second screen grab with a kijiji search for the same word, stairlift. The search did not list my ad, which has been there for months. In the meantime, the site keeps pestering me to upgrade my ad. Scammer site.

No amount of flagging or complaining to help desk is going to fix kijiji. Their ads are not cheap & there is little enforcement of competing businesses posting free ads. The help desk is horrible and their lack of experience shows when it comes to member satisfaction. FB marketplace is a more pleasant experience

Tried to cancel but was stalled and delayed so they could queeze out more payments. Extremely unprofessional outfit. Never again!

Kijiji isn't doing business like what they claim to do. They remove your ads if u don't pay them for long time.

I use now Facebook Marketplace which works much better

Add's are showing, even tough kijiji mentioned that I have no adds posted
When adds are posted they don't show when I search for them
Top adds dont show in the top!
KIJIJI really sucks!

I have been trying to post ads onto the site. They get listed momentarily and then disappear. This is regardless of whether you have made payment or not. If you are able to reach someone on customer care through chat, they are always unwilling to engage. They dismiss you so quick and ask you to join another platform. Please note I made sure I followed all the guidelines when posting my ads. Kijiji is a online ads place where people are allowed to post their products for sale.

Extremely unprofessional and poor customer service! Useless and rude agents! Your service is just a shame! Agent called Hassan is useless and very unprofessional! Train and teach your staff how to deal with the customers and to listen what they are asking instead of saying lies to them and terminating the chat! I am trying to place an add in my account where i have two adds to reactivate the second free one and it keeps disappearing. I contacted customer service to check the issue and they are telling me i have another account where i have the same adds which is COMPLETE LIE! I have never had any other account on kijiji and never placed any add in other account! When i asked to show me which is the second account or check the details he just said i see it and good buy and terminated the chat! SO DISGUSTING! I WANT TO REACH YOUR MANAGEMENT TEAM AND REPORT ABOUT THIS AGENT! WHO IS SHAME AND YOU MUST CHECK HOW YOUR AGENTS WORK AND WHAT THEY DO! I WILL GO TO EVERY SOCIAL MEDIA TO LET EVERYONE KNOW YOUR DISGUSTING SERVICES! AGENT HASSAN O IS YOUR SHAME TEACH HIM CUSTOMER SERVICE SKILLS!

I received a fraudulent email from kijiji. Impossible to leave a message or get in contact with people here. Even when written "need more help, contact us", I am sent back to their useless knowledge center. Finally found "If you have any questions, please reach out to our Customer Support team."...and this link sends me again back to the main useless help page...

The update or upgrade of the app is terrible. You can no longer search in a category. If you're in category and you do a search it defaults back to searching the entire group of listings. Also instead of the old way of going to a particular category, you now get everything and are forced to then try and select the category you're after. Much more time consuming and backwards. The notifications now are more difficult to delete…
There are so many problems now they've created with their upgrade it's stupid.

Its not an exaggeration to say that I HATE Facebook... its even less of an exaggeration to say that my hatred of Kijiji has grown 1000 fold over the last 3 years. Okay... hyperbole aside, as of Jan 2021, in all honesty, I pains me to have to admit that my ads on FB marketplace now get 20 times more responses then my ads on Kijiji. Kijiji has become the new Craigslist... a dead marketplace where no one goes.

Bottom line... As of Jan 2021... FB Marketplace sells my stuff... Kijiji does not.

It's a fiasco, kijiji used to work well, never crashed, but over the past few years, it's an absolute mess… the pages never load well, the ads desappear, my account gets logged out while am browsing! What in the absolute f*?
I am completely removing this app from my phone! Geeez

Countless duplicate ads. No indication of listing counts in various categories. Forced to wade through pages of unnecessary repeat information. It reminds me of the Canadian auto trader app. They sold out to the car dealerships and lost the following of the individual selling their cars etc. now spending huge on advertising to try and convince people there's value there. Not. Kijiji now has no respect for my time. It's a complete time waster.
It's forced me to go to Facebook as a last resort. Marketplace is at least the real deal of individuals listing items.
After being with Kijiji from its launch it's adios for me.

The title kinda says it all. The Kijiji website and app are beyond broken. The IT department of Kijiji clearly doesn't try. That, or they outsourced to some less-than talented contract studio.

Ironically, I own a Software Design Studio and emailed Kijiji asking if they would be interested in procuring our services to turn their services around for them at a discount.

We never heard back. Maybe they will reach out when they realize that they are losing market share to other platforms with quality platforms.

Worse service If there is any at all great your account as fraud if you create 2 ads in 24 hours ZERO customer service, and will steal
Your money don't trust These guys best advice I can give u!

Kijiji is not the issue i love it, but the people that buy need to do learn how it work. Like i sold a womens winter jacket to a man for is wife, i come without is wife to buy the jacket then 2 hours later i call me back to get is money back because it to small for is wife. Now is pis that i wont take it back. It not my responsibility to make sure it the good size for her. When you by use clothes from a privates u better make sure it goin to fit, if it doesn't it not the seller faults and as soon as you live whit what you buy it yours.

Response to concerns is 1 out of 5 times. I cancelled my account dont know if they will respond to that. It might be that its being sabotaged from the inside.
They put a rechapta thing on where I have to go through about 7 piuctures, very anoying and time consuming.
Really I get a lot of views but only lookers, it is when things are dirt cheap anyone response and then they send messages about lowering my price, well how would thye like their paycheck lowered.
Really a wast of time

1. Sneaky to add 60 days termination clause it's not initialed. Not highlighted
My signature only on the first page, terms were not agreed or signed.
Show me where I agreed to 60 days cancellation notice.

2. Bad faith.
3. Bad business.
4. Worst customers service.
5. Actually tries to blame customers to advertise on kijiji.

Paid for a monthy top up. $152 + hst. I dont know why it was so high. After i realized i deleted the add and tried to ask for partial refund. It was the most terrible service ever. The agent said nothing can be done and exited the chat before I could say anything. I reentered the chat, got the same person and he did the same.

Advice: dont use any paid promotions on kijiji. They are not refundable even if you use it for 3 days out of 30. Terrible customer service. I used kijiji before without ads and it was perfectly fine. Used ads 1 time, and received a bad experience. I will try to stay away from this website.

Poor quality pictures, limited description wording, high price, no shipping offered.
I think some sellers think everyone on here is a crook or trying to con them.
You message them for more information or better quality pictures and they just
Won't do it! Then they wonder why their item doesn't sell.One item I was interested in has been on Kijiji for two years! If you try and help them by sending better info. On their item they just ignore it. I remind them that the buyer will pay for shipping and the transaction can be done with an e-transfer.
I get the impression that some sellers don't know what that is. If they are too lazy to take an item to the post office then they are totally relying on local sales, which really limits their chances. Anyways, that is my rant for today but I
Just get tired of some of these people who limit themselves and their selling prospects on here.

Someone is posting ads on Kijiji for expensive video game equipment and sending people to my home. They ask the buyer to e-transfer them money for the video game items. Of course, it is a scam. But when I contacted Kijiji by email to alert them to this scam - and to the fact that I am concerned because random people are being sent to my home - they didn't offer any help.

BUT, when I created a Kijiji ad to WARN people about the scam - they refused to post my warning. Absolutely sick.

I would NOT recommend Kijiji.

I think its ludicrous to have to pay kijiji to sell a dog. Nit sure about other animals but it's a money grab. Car salesmen don't have to pay to sell cars. Businesses dint have to pay to sell services etc...but if u sell a dog u MUST PAY for the ad. And u have to pay monthly. No amount of reasoning can justify this!