No positive highlights yet
Got my basket a day earlier than expected. Fits my bike perfectly and is very sturdy. Color is just a tad off than the color from my bike but you would never know unless I pointed it out. Also super excited that I can bring my little chihuahua on bike rides due to the baskets able to hold up to 10lbs. Haven't had a bike in about 10 years so I'm very excited about this addition to my new bike. Thanks!
When assembling the bike the wrong chain cover was in the box and no screw. Customer service on the phone and in the store were awful. I had to drive 40 minutes ways to excahnge the chain cover im here and the have the wrong piece again. And the lady at the store was giving me a bad attitude. I wouldent give it any stars but for the review it needs at least one. First and last time ever shopping at this place. Im going to see if i can get my money back some how?
I bought my first beach cruiser and had it assembled at the LA Puente store. The bike looked great and couldn; t believe I got the bike I wanted flr such a great price. The customer service was excellent too. The chin guard didn't fit and he owner. Johnny did a lot of work and kept in touch with me until we got the right part. I would recommend JBikes to anyone. Great prices and great service. I know I will be going back there for all my bicycle needs,
Thanks again Johnny!
Richard S from Fullerton
Bought a Beach Cruiser for the summer of 2013. Had to drive from Long Beach to Onterio (90 miles) round trip. Bike failed, broke down. Ball bearings where peddles go in to frame failed. Another 90 miles to have it repaired. Another 90 miles to pick it up. After a few days, failed again. Another 90 miles to hear they were ordrering parts from Mfg. Another 90 miles to pick it up when fixed. After 2 days, it failed again. This time I asked for my $$ back but no dice. OK, going back tomorrow n another 90 miles. Will let u know what happens.
I was shopping for 4 cruiser bikes and came across J Bikes. They answered all of my questions prior to I placed the order for store pickup. I had them assemble the bikes and put on some accessories. They were very knowledgeable and professional staffs as they claimed they are. Unlike other reviewer had a whole different story to tell, my overall purchase with them was an excellent experience. Visit their stores and see for yourself. I would recommend them!
When assembling the bike the wrong chain cover was in the box and no screw. Customer service on the phone and in the store were awful. I had to drive 40 minutes ways to excahnge the chain cover im here and the have the wrong piece again. And the lady at the store was giving me a bad attitude. I wouldent give it any stars but for the review it needs at least one. First and last time ever shopping at this place. Im going to see if i can get my money back some how?
Love this pink basket. Goes so well with my pink and white Cruiser.
My basket arrived this Thursday ahead of the day it was suppose to arrive on 12/27.
Just in time for Christmas.
You can't ask for more than that.
Thanks,
Ann Vallarelli
I have a purple bike and I got a teal basket to go with it. I'm ready for beach cruising this summer!
Got my basket a day earlier than expected. Fits my bike perfectly and is very sturdy. Color is just a tad off than the color from my bike but you would never know unless I pointed it out. Also super excited that I can bring my little chihuahua on bike rides due to the baskets able to hold up to 10lbs. Haven't had a bike in about 10 years so I'm very excited about this addition to my new bike. Thanks!
Purchased rav X seats for our tandem cruiser and very satisfied with the online service and delivery, will use this supplier again.
Jim Zenisek
Received my bike and accessories in good condition and faster than I've expected. Easy to put together and the bike is a very comfortable ride! I'm ready for this Labor Day weekend. I highly recommend J Bikes!
JOHNNY OUR SALES GUY WAS SUPER HELPFUL I RECOMMEND THIS SHOP TO ANYONE. WE PUT ARE BIKE TOGETHER IN ABOUT 45 MIN AND WAS REALLY EASY.
THANKS JOHNNY!
MARK & JULIE
Love my L-26" urban bike. Chrome in color. Bad $#*! look and rides great. Have 2 friends that will be buying their bikes from Jbikes. Ty super happy.
Ordered 2 cruisers from this site and had them for will call. Once got to jbikes shop, they already had them assembled and ready. Staffs there are friendly. Helped me carefully loaded the bikes onto my truck. Sales was smooth, clean, and quick. At first, i had hold back buying from this place since for quite some bad reviews. But since they had been here for the past few years, they probably know what they are doing... And as a result, I got 2 cruisers for my 2 daughters at a good price and friendly service.
BUYING FROM THIS SCAM ARTIST IS LIKE SUPPORTING A TERRORIST. Robbed me for computer work and never paid. Low life trash dont give him your business
I ordered a bike yesterday from Jbikes but had questions about my purchase I was never able to get In contact with the seller the phones didn't work and I emailed and didn't get a reply. I had to get paypal involved and the seller canceled my order right away and refunded me. I know they felt that this was good customer service but I would have much rather received a call or email from the selling to address my questions. Very disappointed to NOT be receiving my bike, Signed bikeless
J Bikes was very friendly and good customer service. Bought this for a 7 year old boy. It came all the way to Tennessee and was in perfect shape. It was well packaged. Assembly was easy and the fit and finish is excellent. The paint job is awesome. It is a cool looking bike, much like the Schwinn Stingrays of the 60's but better quality. The springer front is the best feature. And you cannot beat the price. I just wish they made an adult size.
I'm a retired teacher and needed a basket for my bike to hold my puppy when I'm out cruising. J Bikes has many selections of bicycle baskets and the people there are very patience and helpful. They had earned my five stars. If you need a quality basket, come to this place.
Very satisfied customer. Shipping was fast,, Great product..
I ordered a bike online from this company, could never get a hold of anyone on the phone as their lines do not work, they did not include my apartment number in the shipment and tried to charge me extra money for them to change the address as they put stipulations on the delivery that only they could call. I fortunately got fed ex to deliver by explaining what the company was doing. They also warned me that if I didnt pay the extra money they would charge my car for return shipping. Worst internet purchase I ever made, I will always read reviews in the future as this company has many bad ones. Thank god for FedEx or I would of never received my bike.
A simple buy of a headlight with no issues and prompt service. Good follow up.
I looked for a bike for my daughter at 7 different stores and could not find what I was looking for. Pink 24 inch 7 speed bike sounds easy but I counldn`t find one around me at all. I went on line and when I went to Jbikes there it was within minuets I found the absolute perfect bike. I ordered it on Sunday and it was on the way here Monday.It arrived in perfect shape and the quality of the bike was way better than what I was looking at for close to the same price. I live in SC so I could never go to the store but I will be doing business with them in the future for sure.
I purchased 2 beach cruisers from Jbikes.net and I must say that I was very happy with my purchase.
They are now located in Ontario so it is much closer to my home. I paid Cash to take advantage of the no sales tax special and walked out of the store with 2 bikes, fully assembled (both with 1 year warranty), for under $400! WOW ~
I could've ordered it online and took advantage of their 'Free basket' online promotion but I ended up saving more money with the no sales tax, so I made my purchase in person instead.
I would definitely recommend Jbikes to anyone in the area who is looking for a new beach cruiser (they do not sell any used bikes). I love my bikes (Micargi Rover and Firmstrong Bruiser Prestige) and will definitely go back to pick up some accessories! Thanks, Jbikes!
I got this bike for Xmas and love it! Assembly was easy and all the parts were there with no problems. Compared to the bikes at the local bike shops, this one blows them away and my fiance saved a couple hundred bucks! I'm 6'2 190 and this bike is very comfortable to ride.
My husband and I were well pleased with our experience at J Bikes. We are looking to go back for another purchase. Service was good, conscientious with follow through, and in fair timing. We were also happy with the pricing. We have no reservations in recommending J Bikes.
This is the second time we bought from jbikes. They had expanded to a larger showroom in the same business center. One good thing about these "mom & pop" stores is that the staffs are friendly and with a remarkable memory. Stacey, was the girl who helped us couple years ago, still remembers us and even remember what we bought from last time. Unlike the big chain store, you pick, you pay, and off you go. Stacey was very thoughtful and suggested what should we buy for our 10 year old daughter from our budget. At the end our daughter was happy with her new bike, and we were happy for what we paid for.
They have a crappy website that does not function correctly. When I tried to make a purchase from them, they reserved $239.95 from my American Express card but could not complete the transaction. When I called them to ask them to release the reserve on my account, they were too dumb to know what I meant and stated they did not have my money. I have to wait 8 days for the reserve to expire because they do not understand financial transactions and sadly have an I don't give a crap attitude.
Hi Rick. We do apologize that you were having issues with the bicycle that you had purchased from us. Since the bicycle was purchased with assembly service of $25-$35, there is a one year warranty on parts and labor that is included. This allows you to bring the bicycle back to us for as many times as you want within the year for free inspections, replacements of parts and labor as long as it falls under the normal warranty. Unfortunately, our bicycle tech did examined and replaced the parts each time you were here and did determined that the issues could've been due to wear and tear (since you had confirmed that you were using the beach cruiser as your main mode of transportation), and not due to any manufacturer defects on the bicycle. We had also provided you with free accessories to compensate you for the inconvenience since you had mentioned it was difficult to find a ride to our location to have the bike inspected. If you do continue to have problems with the bicycle, you are still more than welcome to bring the bike back in for us to inspect it for free, and we will be happy to assist you. Please call us at 909-332-3288 if you do wish to make an appointment. Thank you.