• iRentToOwn

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

iRentToOwn has a rating of 1.43 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about iRentToOwn most frequently mention credit card problems. iRentToOwn ranks 281st among Apartment Rental sites.

How would you rate iRentToOwn?
Top Positive Review

“ThisRealtor(irenttoown.com)Company has a thousand names that they go by.”

Denise T.
5/2/21

Beware! Beware! Go with caution! Only at your own RISK! "SCAMERS"! "HACKERS"! Protect your CARDS!(BankCard, Checking Accounts, Saving Accounts, DebitCard, VisaCard, MasterCard), etc. etc. Etc. Somehow they will get you for your money.

Top Critical Review

“Contact these people so they quit charging my card?”

Juanita J.
9/29/20

How do I get out of here or contact these people so they quit charging my card? I have tried and it's not working

Reviews (21)

Rating

Timeframe

Other

Thumbnail of user juanitaj47
1 review
5 helpful votes
September 29th, 2020

How do I get out of here or contact these people so they quit charging my card?
I have tried and it's not working

Thumbnail of user heathert284
1 review
1 helpful vote
September 5th, 2020

While looking for housing i apparently stumbled on this site ONCE & ever since they have been trying to take $50 a day out of ny account. NEVER USE THIS SITE IT IS A TOTAL SCAM!

Thumbnail of user katherineh27
1 review
2 helpful votes
January 11th, 2016

Charged my credit card $49.50 as soon as I cancelled the free trial which was within the time period. Seems like a scam to me.

Thumbnail of user jonq2
1 review
6 helpful votes
October 31st, 2013

The customer support team {bre)on irenttoown.com were very helpful in refunding my money, it was just a misunderstanding on my part, i didnt fully read the sign up page which actually did say i would be charged after my dollar trial period...

Thumbnail of user christiec11
1 review
5 helpful votes
February 22nd, 2016

Donot go on this website! I made that mistake and put in my credit card number for trial offer. I cannot cancel my trial, i've tried over and over and they keep charging my card. The last charge was $49.50 for absolutely nothing. I had to call and cancel my card so these people would quit taking my money. Don't use this site!

Thumbnail of user anthonyg20
12 reviews
38 helpful votes
August 7th, 2015

I was on this company's website but left as soon as I realized that they would be charging me (I had already put my info. In). Now they have charged me over $50 for nothing. I called them and the message says "your wait time is 3 minutes" after 10 minutes they tell you they are too busy, leave a message. Of course no one calls back. They say you can cancel online but no way to do that unless you login which I cannot do as I never had an account. It is a clever scam and I am referring it to the Attorney General here in Colorado to see what they think about this company ripping off Colorado residents. DO NOT DEAL WITH THIS COMPANY!

Thumbnail of user brendam22
2 reviews
8 helpful votes
January 22nd, 2014

They took the home I had for sale on Zillow and falsely advertised it as a rent to own property. I kept getting calls from people asking me to rent it and didn't put two and two together until one of them sent me a link to the website showing my home for rent. When I asked them how they could do this without my consent, the answer was that they pull their listings from a lot of public sources. Obvious to me they advertise properties they have no legal right to advertise and their goal is to get people to pay for the free trial (which consists of nothing more than viewing listings they got from other sites) and when you forget to cancel membership they charge you $50 each month automatically until you finally cancel. Then they don't even list a phone number for you to call so you can try to get your money back.

Thumbnail of user joelb37
1 review
7 helpful votes
July 7th, 2014

Obviously a scam. They call my cell number several times a day without leaving a message. I have been on the Do Not call list for years. Do NOT do business with these people, they are clearly very dishonest!

Thumbnail of user lour36
1 review
7 helpful votes
February 10th, 2014

The worst website because properties are sold or outdated. The concept is good too bad they could not get it right. Don't bother with the site.

Thumbnail of user deniset657
1 review
1 helpful vote
May 2nd, 2021

Beware! Beware! Go with caution! Only at your own RISK! "SCAMERS"! "HACKERS"! Protect your CARDS!(BankCard, Checking Accounts, Saving Accounts, DebitCard, VisaCard, MasterCard), etc. etc. Etc. Somehow they will get you for your money.

Tip for consumers:
What and Why! They keep billing me,and taking money from me without authorization.Who Are You! I want to take a photo,of my bank statement,to show proof, but my phone doesn't allow me to do that.

Products used:
Never used them! Dont know Who,What, Where,When or How! All I know is that they keep popin up on my bank statements,along with different (amounts)chargers. I haven't been able to get in contact with them,at all.I just tried again like 20mins ago today(April 30,2021).the time now is 12:32pm(noon)

Thumbnail of user josephr44
1 review
3 helpful votes
July 18th, 2014

Phone harassment. You can sue them.

Thumbnail of user kelleef
1 review
6 helpful votes
February 5th, 2014

Took my money and doesn't send valid login info to search properties, no list emailed, it's a scam.

Thumbnail of user pennym8
4 reviews
10 helpful votes
September 6th, 2014

"UPDATE AS OF TODAY 4-23-2015 This company still has in their BANK $100 of my money :( They Still have not come clean & refunded the agreed FULL AMOUNT of my MONEY :( :( BACK HANDED SHADY WAY TO SAY YOU WILL REFUND THEN DISPUTE MY BANK CHARGES AFTER WAITING THE@ MONTHS SO I CAN'T DISPUTE - LOW BLOW #IRENTTOOWN #SHAMEONYOU"- FYI - BEWARE I was promised by Julie@ #iRent To Own that I would get a full refund :( And I did but then months later I was recharged 2 of the months $92.00 that I needed for medical :( To Julie - WHY did you after these many months take back your word? Sept. 2014 you did the right thing. Then Nov you recharge? Call me if you can keep your word and refund me ALL $$$ your company took from me like you said you would and did. Yet, Yesterday I got a notice from my bank that you re-charged my bank account 2 of the months of service you agreed I NEVER USED & gave me the credits.! My # *******504 is where you can call to make good on your word. I am truly appalled that you even have access to my bank account at all. I want this STOPPED as well ASAP! I am in shock that your company has the gall to act this way!

Service
Value
Returns
Quality
Thumbnail of user sherrys5
3 reviews
7 helpful votes
October 7th, 2012

Homes they are listing are not "real" for sale by owner or rent to own. The ones I found were all in different stages of foreclosure. BAD BAD BAD!

Thumbnail of user ghfh
1 review
5 helpful votes
April 20th, 2011

Fake, Fake, Fake. They take your money and the free trail is never valid. You can never get a full answer for any of your questions. I would not suggest this site.

Thumbnail of user laurab92
2 reviews
26 helpful votes
April 3rd, 2015

I was originally charged when I cancelled my membership, I wrote a message with my name and number, then called and refunded my full amount. I'm very happy with the outcome.

Thumbnail of user kristyk1
1 review
4 helpful votes
August 3rd, 2012

DO NOT SIGN UP! They will continue to charge your cc even after you cancel. I've been fighting them for 8 months with still no luck!

Thumbnail of user jeffh13
1 review
6 helpful votes
June 14th, 2011

Just the initial phone call said it all. I called of a Craigslist listing. Person wouldn't give any info. Hit me up for $40. Didn't even explain everything. I asked "$40 dollars just to view a property?" and he said "Don't say just to view or I'll hang up." Then he did just that.

Thumbnail of user stephr1
1 review
4 helpful votes
November 13th, 2010

This site does not give a list of rent to own homes. The list it provides is fake. Every click on the properties listed takes you to "Foreclosure.com". Then it proceeds to ask for money for foreclosure lists. Which is a site that never sends you a valid list of foreclosures.

Thumbnail of user donaldl2
2 reviews
19 helpful votes
November 6th, 2011

I own several homes and a Property Management company. I wanted to see if I could list a few of my own clients Rent-to-Own or Lease/Option properties on this website..., but could not find a way to do so. After a full review of the site it became obvious that they wanted to AT LEAST get my credit card number for a $1 "Trial"... which after careful review of their terms I found that they would automatically charge $39.95 a month. OUCH...

Not sure yet where they get their listings, but it cannot be from litigimate Owners or Brokers like me. I am Licensed and Bonded in the Tacoma area of Washington State as a Real Estate Broker... and I have a lot to lose. I don't play games. I offer lots of free advice and free downloads of all my contracts. Listing reviews are free and so is talking with me about any aspect of our program.

PLEASE BE AWARE., sorry to say that there are a LOT of scams and dishonest people out there on the web trying to grab your money. No joke. It makes me sick.

Anyway..., the BBB gives all new businessed an A+ rating as will keep it that way as long as the business resolves all complaints to the BBB's satisfaction.

WARNING; the majority of all home loans have a "Due on Sale" clause in them. This means an owner cannot hold the contract as an "Owner Contract" to sell you their home... unless it is totally paid off and they can prove that they do not have a Lien Holder.

NOTICE: Rent to own and/or Lease Option deals can be Tricky. What if the person you are renting or have a Lease/Opt with goes into Foreclosure? What if they keep the rent monies and do not pay their mortgage?

My advice is that whereever you live, only deal with a Licensed Agency or Brokerage who has been in business at least 5 years and has good BBB ratings. These companies have more to lose and will be more up to date. - Fair housing laws and Landlord Tenant Laws also can protect tenants, but you need to know your rights. Advice of an Attorney generally will be free for a few minutes and/or fairly cheap in general to just find out if a contract or deal you are offered is ligit.

Kind regards to all,

Donald J. Leske II / Broker
Tacoma, WA

Thumbnail of user maryrosew
1 review
8 helpful votes
October 20th, 2011

This is one strange site. I browsed the site and had found a way to view it for free. After a couple of web pages, it asked me for a free trial membership which I clicked yes, but when it asked me for a credit card, I opted out and tried to leave the site. It CRASHED my computer. The following night I did the same thing. I browsed the site for free and found a way to view limited pages for free. After that night, I didn't go back to the web site again. Two weeks later, my husband told me they CHARGED my credit card for monthly membership fee!?! Really?!?! HOW?!? I never entered my credit card info. After a quick research, I found their corporate info so I reported the site to BBB and the FBI Internet Fraud. BBB contacted Vertical Brands (the owner of irenttoown.com) and Vertical Brands emailed me to ask for my signature to confirm my complaint. Really?!? I am that stupid to give you my signature?!? I ignored the email. A month later, they charged my card again for monthly fee. BBB contacted them and as a result, Vertical Brands CALLED and left a message on my voice mail. They were very nice actually. They left me a nice message and they supposedly refunded all the charges. They prefaced that call by saying that I had to have entered my credit card info with the security code for them to have gotten that info. (Hmmm... spyware) I would never ever pay for any membership online especially when I can see the pages for free. I have NEVER EVER paid for anything online unless they are TANGIBLE purchases that get shipped to me. In any case, I harrassed them with an obnoxious email full of expletive language which i had sent to every email address I could find (or think of) related to their domain(s). I eventually got again, a very nice and polite email from their Director of Content, apologizing for the misunderstanding and said they they have fully refunded me. In the meantime... the question still sticks to my head..."It has got to be a spyware!"

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Home to a huge inventory of rent to own homes, iRentToOwn.com is a perfect place to kick off your rent to own search. This innovative online resource informs users on the emerging issue of rent to buy. Don't forget to explore plenty of houses for ren...

How do I know I can trust these reviews about iRentToOwn?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about iRentToOwn?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business