• IPhoneUnlock.Zone

IPhoneUnlock.Zone

Overview

IPhoneUnlock.Zone has a rating of 4.44 stars from 461 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IPhoneUnlock.Zone most frequently mention customer service, business days, and long time. IPhoneUnlock.Zone ranks 4th among Unlocked Phones sites.

  • Service
    36
  • Value
    29
  • Shipping
    16
  • Returns
    17
  • Quality
    28

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
16
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What reviewers want you to know

Positive highlights

  • I particularly love the attention to detail the customer service provided.

Critical highlights

No critical highlights yet

How would you rate IPhoneUnlock.Zone?
Top Positive Review

“Excellent”

Frido H.
4/16/21

Very good support from the agent responsible for my case. He quickly explained me everything. He is very experienced and he immediately suggested to me the best way to unlock my iPhone 12. I also have received an email with the full status of my iPhone and a link with my online report. Thank you.

Top Critical Review

“Unblackisting Imei”

Melanie P.
10/23/23

I paid for this service took my money didn't unblock Imei not very happy no one will answer my emails

Reviews (461)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (44)
Thumbnail of user melaniep463
1 review
0 helpful votes
October 23rd, 2023
Verified purchase

I paid for this service took my money didn't unblock Imei not very happy no one will answer my emails

Thumbnail of user brians3251
1 review
5 helpful votes
October 27th, 2022

I paid for blacklist unlocking along with expedited service and never heard back from them. I also emailed them twice after never receining any contact from their techs, using their online form and included my payment link and order ID as required but just like all of the others on here who have reviewed them with 1 Star, they never responded to me at all, other than supplying me the information that my phone was BLACKLISTED, which I already knew. I paid them to unlock my iPhone 14 and they only provide me the same information you can get for FREE on dozens of sites. TOTAL SCAM!

Thumbnail of user khaih
1 review
2 helpful votes
April 29th, 2022

Purchased and Paid for iPhone Unlock Service. It been 10 days now and still NO respond or solutions. Contacted vendor via website Dashboard twice and also email, but still got no respond. Need a refund if services are not honor.

Service
Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Hello Kahi. Can you please send us your transaction ID (or IMEI number) to locate your order and give you an update? Once I locate your order I will be able to check its status and update you about it ASAP!

Thumbnail of user dmitryr14
1 review
4 helpful votes
April 12th, 2021

It's another fraud! The service couldn't unlock my phone. I can take that. But the worst thing is that I'm waiting for a refund more than 2 months. And nobody is answering my emails.

UPD. After my review the problem was solved almost immediately!
Thank you!

Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Hello Dmitry. I am really sorry about this. Let me fix this as soon as possible for you. I only need your IMEI or Transaction ID to verify your transaction with us, and also locate it, in order to be able to see why this have happened! You can send them with a message here, and I will do my research immediately.

Thumbnail of user allissons1
1 review
2 helpful votes
February 17th, 2022

I paid for the service a fortnight ago, until today I have not received any response, no one has contacted me to update me on anything. I no longer believe that I can solve my problem. Lost money. I'll come back with more details later.

Tip for consumers:
Não confie

Products used:
Unlock Black lista

Service
Value
Shipping
Returns
Quality
Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

I am very sorry that you stayed unsatisfied with our service. Please send us your Transaction ID and IMEI number to locate your order and give you an update (our services are instant which means that not only we send a full report to our customers email address, but we also generate an online IMEI report that you can access it through your dashboard).

Thumbnail of user spencerp50
1 review
0 helpful votes
August 28th, 2021

I paid a week ago and received a confirmation email. Waited a few days and received no information about how to remove my iPhone from the blacklist. Sent a follow-up email 4 days ago asking how long it takes and still no response. Pretty sure I've been scammed.

Edit: Just saw the response from them on my review here. Sent the transaction ID. I will update this based on how things go.

Tip for consumers:
Don't, it's a scam

Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Hello Spencer. Sorry for this delay. Can you please send us your Transaction ID to locate your order and give you an update about the status of your order? We will sort this out as soon as possible!

Thumbnail of user lend49
1 review
0 helpful votes
November 27th, 2021

Paid, but so far no report and phone still locked. It's either get the phone unlocked or a complete refund even paid for the VIP services.

Service
Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

I am very sorry that you stayed unsatisfied with our service. Please send us your Transaction ID and IMEI number to locate your order and give you an update (our services are instant which means that not only we send a full report to our customers email address, but we also generate an online IMEI report that you can access it through your dashboard).

Thumbnail of user cynthiab1937
1 review
2 helpful votes
April 5th, 2022

I purchased this service and still haven't gotten any email about results. This is a scam, don't use!

Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Hello Cynthia. I am sorry that you stayed unsatisfied with our services. Can you please send us your IMEI/Transaction ID to locate your order and send you your report as soon as possible?

Thumbnail of user johnm3235
1 review
0 helpful votes
August 29th, 2019

O was given a price witch I thought included unlocking the phone but it would have been anouther $9 to also have it unlocked witch I didn't have done at the time, now I can't find the page to unlock it

Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Hello John. If you send us the Transaction ID of your order, we will be able to track it down, review our report and we will propose you which unlocking service your iPhone needs (With a specific link).

Thumbnail of user bf255
1 review
0 helpful votes
December 4th, 2021

I paid for the iPhone Unlock Check Service and the Unlock/Unblacklist Request to Network through iPhone Expert, yet I still have not received anything besides the automatically generated IMEI Report. I have sent 2 customer service emails and no one has responded. I want my iPhone unlocked or my money back.

So far, it looks like iPhoneUnlock. Zone is a scam.

UPDATE: Definitely a scam. The company still has not contacted me. DO NOT USE THEIR SERVICES!

Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

I am very sorry that you stayed unsatisfied with our service. Please send us your Transaction ID and IMEI number to locate your order and give you an update (our services are instant which means that not only we send a full report to our customers email address, but we also generate an online IMEI report that you can access it through your dashboard).

Thumbnail of user mikes3539
1 review
0 helpful votes
January 18th, 2022

I paid twice to have my iPhone 12 Pro unblacklisted and I've been waiting a week do not I repeat do not give these scam artest your money and report them to the bbb for fraud like I did

Service
Returns
Quality
Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

I am very sorry that you stayed unsatisfied with our service. Please send us your Transaction ID and IMEI number to locate your order and give you an update (our services are instant which means that not only we send a full report to our customers email address, but we also generate an online IMEI report that you can access it through your dashboard).

Thumbnail of user dangeloc2
1 review
6 helpful votes
April 20th, 2019

My process is professional so far thanks! I enjoyed the honesty from you guys really do. To many scammers going around way to much these days

Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Thanx Dangelo. If you have any questions about your order, we are 1 message away! Again, thank you for sharing your experience with us here!

Thumbnail of user florinb12
1 review
8 helpful votes
October 15th, 2020

I wait for hours and nothing happened, it's another fraud., I want refund, attention to everybody, don't pay here...

Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Hello Florin.

Please get in touch with us to locate your order and update you. Can you please send us your transaction ID and IMEI number in private and solve this as soon as possible?

Thank you.

Thumbnail of user fridoh1
1 review
1 helpful vote
April 16th, 2021

Very good support from the agent responsible for my case. He quickly explained me everything. He is very experienced and he immediately suggested to me the best way to unlock my iPhone 12. I also have received an email with the full status of my iPhone and a link with my online report. Thank you.

Tip for consumers:
I suggest waiting for their agent to contact you with a better explanation of the results. Do not rush ordering an unlocking service. Let the experts help you!

Products used:
The service title is "iPhone IMEI Unlock Check"

Service
Value
Shipping
Returns
Quality
Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Thank you Frido for your nice words! You can share your personalized IMEI Report with anyone you want and use it as an IMEI status certificate as well. If you have any questions, we are here to assist you.

Thumbnail of user dejanm22
1 review
0 helpful votes
December 13th, 2021

Don't waste your time and money. Paid for vip service and never got help, only spam mails. Avoid ie.

Service
Value
Shipping
Returns
Quality
Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

I am very sorry that you stayed unsatisfied with our service. Please send us your Transaction ID and IMEI number to locate your order and give you an update (our services are instant which means that not only we send a full report to our customers email address, but we also generate an online IMEI report that you can access it through your dashboard).

Thumbnail of user moe17
1 review
0 helpful votes
April 13th, 2021

MDM unlock service but only give me information about what in my hand but no benefit for your information device still no work

Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Hello Mo. We do not offer MDM unlock services. However, please send me your IMEI and Transaction ID to verify your transaction and locate it.

Thumbnail of user jasmeetj
1 review
2 helpful votes
April 4th, 2022

I wanted to get my Iphone 13 unblacklisted ordered to get my Iphone 13 unblacklisted and haven't heard anything.

Service
Value
Shipping
Returns
Quality
Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Hello Jasmeet. I am sorry that you stayed unsatisfied with our services. Can you please send us your IMEI/Transaction ID to locate your order and send you your report as soon as possible?

Thumbnail of user allenm162
1 review
1 helpful vote
June 12th, 2020
• Updated review

I am still waiting for responses. I had someone reach out to me after my review. They stated they needed more time. Against my better judgement I agreed. I gave them another couple of weeks. Still nothing. I have now requested a full refund 3 times and have not gotten 1 response back. Please learn from my mistake and stay far away.

Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Hello Allen. We are very sorry for this whole delay. The service was not successful, so we immediately provided you a full refund. It should be visible now, since the whole procedure through PayPal is almost instant. We are very sorry for this delay, but it seems that the service went OFFLINE. If it is ok with you, we can send you an update when the service can get online.

Stay Far Away
May 7th, 2020
• Previous review

We paid for 2 separate services from them. The first that was only 19.99 was done very quickly and to our satisfaction. Then we requested the second service that was 199.00 feeling good about it. Then it began. We were told it could take up to 45 days to complete. When I reached out to customer service after 30 days for an update I was basically told if you bother us it could take longer. No well over 45 days and nothing has been done. They have now stopped responding to my customer service inquiries and are ghosting me. Do yourself a favor and stay away. I will be requesting a full refund for all services and hope I do not have to take it further than that.

Thumbnail of user ivonnet
1 review
25 helpful votes
September 12th, 2018
• Updated review

After a long wait i can assure that this webpage is a scam that just takes your money and walks away with it! I requested the unlock to be "prioritised" and guess what? Nothing happened! I requested a refund, and still nothing happened. Their service just keeps getting worse, now the log says that there has been a response from their side 5 hours ago when the last message is the one i sent 12 days ago! I hope this helps anyone considering ordering an unlock from them

Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Hello Ivonne. I cannot locate the order you made with that image. Please send us your Transaction ID and if for any reason the service was not provided to you, of course we will provide you a full refund. Once I locate it, it will a matter of minutes to sort this out.

Still hoping this is not a scam
August 21st, 2018
• Previous review

So after the very upsetting email i sent to their customer service, they replied me with a nonsense email:

This is Angelica from the IMEI Support Team.

Your IMEI number was verified on our IMEI server and is now being processed.

We are giving our best to get your iPhone unlocked as soon as possible, but please note:
Due to the nature of our service, we cannot guarantee an exact completion date, but based on our experience in the past few weeks, this is what we expect:

Estimated delivery time frame: within 5 - 12 business days

They are very slow to respond to my messages and its been now day 8 out of the 12 days they gave me as estimated time, but they keep giving me a new estimated time everytime they have an update like "we have received your order, wait 5-10 days" then "we now know what carrier it is and will try to get it unlocked, wait 5-10 days" and later "we have found that this imei is blacklisted, wait another 5-12 days"

Waste of time and money
August 14th, 2018
• Previous review

You guys are ridiculous! What kind of service is this?!
OF COURSE IT'S BLACKLISTED! THAT IS WHY I PAID FOR YOUR SERVICES!
It doesn't take more than 2 minutes to check the IMEI and know that is blacklisted, and on the very first step to order your services you also have us choose between a clean and locked imei so why does it take more than 2 weeks to get this response from you?

Now you're telling me that you can't provide a service that you are advertising and that i paid for?

I am aware that i paid to get this IMEI unlocked to use overseas NOT Unblacklisted.

I overpaid to get notified that my phone is blacklisted. I expected a much more professional and faster service, i just wasted time and money on your website!

Thumbnail of user magarantt
1 review
20 helpful votes
July 14th, 2018

I bought their service thinking that my iPhone will get unlocked but to my disapointment they did not unlock. They say that they will only get in touch with your carrier and ask to unlock. Which I felt was just a well plotted scam. They replied after few days saying that my phone could not be unlocked because I have unpaid bills. Duh? I know that I have unpaid bills thats why I chose their service to unlock it.
Now it been like a month that they haven't replied to my messages. Please do not choose this service if you have un paid bills but if you want to know info about your phone which you already know then please go ahead and throw away your money.

Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Hello Magarant. Please send us your Transaction ID to verify that you are a customer, locate your order and send you an update. We have separate services for CLEAN and NOT CLEAN devices, so you might have picked the wrong service. Anyhow, we will sort this out once you send us your transaction ID.

Thumbnail of user charlesd1094
1 review
1 helpful vote
April 14th, 2021

I didn't expect to be honest that this service will provide me anything good, but I was pleasantly surprised. The information that I was given (which took less than 20 seconds), were very detailed and I could easily understand what was locking my iPhone. Apart from that, one of their agents (Zisis), followed up with me, and gave me a very detailed explanation of what was going on with my iPhone and what were my options. He actually took care the unlocking request to my carrier (AT&T), and in less than an hour my iPhone was unlocked. I rarely encountered such a great support and service from companies. I am really really impressed!

Tip for consumers:
I think my review covers everything. Highly recommended.

Products used:
I ordered their main service iPhone Unlock check.

Service
Value
Shipping
Returns
Quality
Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Thanx Charles for this detailed review. You explained our services and our whole procedure even better than us! :D Enjoy your unlocked iPhone and if you have any questions just send us a message!

Thumbnail of user racht69
1 review
0 helpful votes
May 31st, 2022

J'ai payé via PayPal depuis plus de 10 jours, pas de réponse pas de mail pas de déblocage non plus alors économiser votre argent

Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Hello Rach, can you please send us your IMEI number and transaction ID to locate your order? We will try to solve this as soon as possible.

Thumbnail of user fredyn2
1 review
15 helpful votes
October 11th, 2018

Buy a network unlock service, where they tell me that if you can not unlock the iphone they give me back the money and until now they have not done it, they are using paypal to cheat, I contacted them but I have not had any answer... I already received the money refund, remember to unblock the network Straight talk is difficult to unblock, to IPhoneUnlock. Zone I recommend you return the money without having to ask, thank you

Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Hello Fredy. We never leave a question answered! Please send us your PayPal Transaction ID to locate your order and verify that you are one of our customers. Once we receive it and locate your order will provide you an update of your order status.

Thumbnail of user mistym62
1 review
0 helpful votes
September 2nd, 2019
• Updated review

They just tried to report me as writing a fake review and my order ID as invalid. Wow, talk about salty! TERRIBLE CUSTOMER SERVICE!

Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Hello Misty. From the Transaction ID that you provided us, I found that we already provided you 3 emails with the full report of your iPhone. We send them to you 20 days ago to the email address that you provided us to our ordering form. Also, we replied to your question 18 days ago. I am not sure why you posted such a negative review and you feel unsatisfied by our services, since we instantly send you the report that you ordered and we also replied to your question through our ticketing platform...

Awful!
August 18th, 2019
• Previous review

Having trouble as services were not provided and no one from customer service will answer me. DO NOT FALL FOR THIS! Save your money it's not worth it. There are other services that actually care about customer service!

Thumbnail of user liyahc
1 review
1 helpful vote
March 16th, 2016

How long would it Take you to unlock a icloud on a iphone 6 with Att?

Thumbnail of user iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep

Hello Liyah. Please ask us questions to the Q&A section! This is the review section. Anyhow, please contact us through our website so an agent can assist you better!

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From the business

iPhoneUnlock.Zone specializes on iPhone Unlock solutions. We can handle all iPhone Lock situations, such as SIM-Locked iPhones, various Mobile Network support, fixing Blacklisted (Lost/Stolen/Fraud) issues, providing legal solutions for iCloud Locked iPhone and we offer SIM-Lock Deactivation request services.

We are able to analyse the full history of your iPhone, gather all available information that will help us to determine the best possible solution, and we apply them to your iPhone.

Our brand new service "SIM-Lock Deactivation request service" is able to identify the Lock Carrier, Blacklist, Contract & Financial status of your iPhone, generate a Formal SIM-Lock Deactivation request template and send this request to your Lock Carrier.

Our solutions are Legal, Safe, Secure and Permanent.

Business History

Everybody on the iPhoneUnlock.Zone team has been working with Apple devices, and especially iPhones, for a very long time. During our many years of experience dealing with iPhones, we understood that people's main problem is a Locked, Blacklisted or iCloud Locked iPhone.

This gave us the idea to use our expertise and knowledge, and help people not only to avoid purchasing a NON-usable iPhone, but also help them to fix any issue their iPhone has.

iPhoneUnlock.Zone's team is able to locate and offer legitimate, guaranteed and safe solutions for ANY iPhone issue.

All our recommendations and services are 100% tested, working and approved (Only Legal Solutions are being offered).

We are inside the iPhone Fix/Repair industry for a very long time, and we definitely know what we are doing :D

Company Representative

Thumbnail of user iphoneunlockz
iPhoneUnlock Z.
Customer Support
Typically does not respond to reviews
Over 10 years of experience on iPhones. Topics that I have worked on: iPhone Troubleshooting, iOS Troubleshooting, iOS restoring/updating, iPhone Lock Removal, iPhone Blacklist Removal, iPhone iCloud Removal, iPhone IMEI Checking (Through GSX), Network Unlock Policies expert, Daily Communication with Mobile Networks (For Network Lock Removal Requests), Finding iCloud ID/Apple ID, and much more.

How do I know I can trust these reviews about IPhoneUnlock.Zone?

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