Stay away from this website. I ordered a dress and they refused to cancel the order. The dress was not an accurate depiction of the advertised product, was made with flaws and stunk of chemicals. The company's return policies are a joke. They encourage you to resell the item which I could not do to some unsuspecting buyer. They keep 30% of your charge for a "restocking fee" plus charge you for their shipping costs. You have five days to provide the company with a tracking number or no refund is issued. In checking with UPS, the charge to ship this back was $128 as they have no local US distributor and it must be returned to their sweatshop in China. I am older and this was a second marriage, so I will throw the dress in a Goodwill bin for someone to use as a Halloween costume. I feel awful for any young brides scrimping and saving for their bridal gown only to get scammed by companies like this. PLEASE stay away!
I received my dress and I want start by saying that this dress is absolutely gorgeous. I was surprised at the quality and workmanship and all the details that the dress has. The only drawback is that the ivory looks like more white. I went by the chart size so that the dress fits me perfectly. I am ready for my outdoor wedding. Can't wait to wear my beautiful dress.
I received my dress less than one month after ordering!!! It's very well done. The fabric is pretty. A slight bit uncomfortable and scratchy but I am only wearing it once! I definitely would order from them again. My dress is stunning for the price !
THIS COMPANY DOESN'T EVEN DESERVE ONE STAR!!!!!!!
Very deceptive advertising. The dress came much later than the 5-7 days the web-site says several times. It actually says 5-7 SHIPPING DAYS. They are not up front and tell you that the dress doesn't ship for almost two weeks.
Then, when the dress came, it was completely the wrong size. I wear a perfect 10, and ordered a perfect 10, following their size chart, but the dress was way too small.
You only have 5 days to return purchases to them and there is a $30 RESTOCKING FEE!
IF YOU CAN GET THE INFO TO RETURN IT! WHICH I CAN'T! The dress came with no sales receipt or return info. I went online and couldn't get to the webpage to enter my info to get an RMA number. I emailed their CONTACT US page to explain. NO answer. I kept emailing, every day, and now, 5 days later, they finally emailed me back and asked for the copies of the previous emails, WHICH I DON'T HAVE BECAUSE I USED THEIR 'CONTACT US' PAGE AND IT DOESN'T COPY TO MY EMAIL - WHICH I'M SURE THEY KNOW! Now I'm sure that they will explain that it's too late to return the dress!
NEVER USE THIS COMPANY!!!!!!!!!!!!!
I am really pleased with the wedding dress bought from inweddingdress.com. I was nervous about how it would fit and how the quality was and it's just what I was hoping for. It is breathtaking! I love the style and details. I have to say the dress fit like a glove absolutely a dream. I'm telling you, it was worth it, I can't wait to get married in it.
Well after reading all the positive reviews on ordering and when they got the dresses thought why not !! My gf ordered her bridesmaids dress sept 22 and was to be shipped out sept 29 after countless E-mail`s couldn't track the package and finally a rep msged back and miraculously tracked it. So Oct 9 the package had been dispatched from China way later than expected. Oh and if you have a PO BOX address it takes even longer to be delivered even after paying your rush order. But didn't know that until after the order went through. Terrible experience with this online shop. Do not recommend unless u want to be emailing and tracking non stop. Currently it is Oct. 12 and still no dress !!! The wedding is in 10 days. Thanks inweddingdress
I ordered a dress for a wedding after looking all over town and on the internet. My friend recommended me to this site and I was very fascinated with the variety of mother of the bride dresses that they offered. Time can be cruel to women...especially on their upper arms. Being 59 years old with figure flaws that I wanted to hide rather than accentuate the dress fit the bill perfectly. Then I was told that the custom alterations service is available at affordable price. I had the dress added sleeves that can cover my upper arms. All seams are finished beautifully and it fits like a dream. It has just the right touch of elegance in Navy color. Much better than driving all over town looking at the same 3 dresses in 50 different stores. I am extremely happy with my purchase and will purchase again from this company in a heartbeat.
The dress I received did not look like the picture, it was a diferent color and material, a very stiff tick satin. Also, I was not allowed to return the dress because it was custom made according to my measurements. Company based in China.
My fiance and I are busy people. Her dress was delivered and we couldn't get to the packag for a few days. Then, we found that their return policy was such that you had very little time to request a return number. We were sent a dress that was not accurate to the photos on the site, and are now told by Jenny Foley, "Too bad, so sad." Read the fine print with these people because they are trapping folks into paying for dresses and not letting you return them. We will be headed to our bank to request a reverse payment to get our money back and file a fraud claim.
I ordered two wedding dresses (4yrs ago) one was a ivory satin beach wedding dress, the other white satin ornate fitted dtess. We did them custom made and were a perfect fit on each of the brides. The material was excellent, duchess satin, with lovely under skirting. Very impressed, so much so, looking to order another one for a wedding in Sept. Also, ordered a flower dress for 12yr old, in ivory satin, which was beautiful with a lovely full skirt. My grandaughter was thrilled to wear it.
Wedding date 10/10- I ordered my custom dress, already having another that I wasn't thrilled with. It was delivered before I expected and I was thrilled! I tried it on for my mother and aunts and there were tears!!! What else can I say? It fit as though it had been shaped to my body! I didn't have to alter a thing! I've seen bad reviews by some people on here but my experience was fantastic!! I was actually trying to post pictures of the dress but this site won't let me. I do NOT work for the company, either. I was married on the beach in North Carolina and live in KY now. I'm just a happy customer.
Like you I scoured the internet for reviews on this site, trying to convince myself that it would be possible to get a beautiful wedding dress for just $250. By the time I ordered my Chiffon Beach Wedding Dress BC952, I was really apprehensive about whether the dress would be usable. Reviews are so conflicting! I ordered on November 30 and the dress was delivered ahead of schedule on December 15 to Australia.
The dress is extremely high quality, with lining and an in-built bra so that there is no need to wear one. It was made exactly to my measurements and they followed the custom alterations request (no train). The embellishments on the dress were slightly different to the images, for example the belt was less embellished and less silver and same with the sleeves, however I preferred the sleeves and back the way they made it compared to the pictures! I don't like the belt as much but it is still very nice and you can see the quality n the hand-sewn beading. Overall I was really happy and feel like it is worth well over the $250 I paid for it. Definitely exceeded my expectations and I would 100% buy from inweddingdress.com again. I had already purchased a back-up dress from Forever New (more casual) and went and returned it today :)
Like other reviewers I think the less complicated/ornate your dress is, the more chance you have of being delighted versus disappointed. You also have to be prepared that the dress may not be 100% replica of the image given you are paying much less.
Overall I am really impressed. Take the chance and if you get the same person making your dress as I did (or someone equally as good), you won't be disappointed!
The dresses are super fine. Transaction was effortless and dress is well tailored, details are as in the picture and delivery was very quick. All the items i purchased were received and in good shape. Looking forward to the Day!!!
Thank you! I am purchasing from you again. Keep up the professionalism.
I ordered a wedding gown from this site and the gown is exquisite! I paid the small extra fee to have the gown made to my measurements and it fits like a glove. I will not have to have any alterations done to it. The workmanship is great, much higher quality than I expected for the price. And the gown has extensive beading and lace.
By the way my daughter, who is the only one who has seen it, says it is beautiful on me. I can't wait to wear it as I walk down the aisle to the man I still love!
I ordered a custom fit wedding dress. I am 5 months pregnant and was so worried it wouldn't fit..but it does!! After reading some negative reviews really panicked but this small parcel arrived and out came the most beautiful dress...so so pleased. ..and relieved! I payed £300 for a dress that could be triple that!
Also did a rush order and came even earlier than expected
This company is in China. They wouldn't allow me to return my dress because I ordered a custom color, but that was the main problem. It was not the color I ordered. They offered me $10 off another order. As though I would be dumb enough to dump more of my money on a different dress! On top of that the dress did not look like photo. The site is a scam. Do not order!
I ordered a dress for my daughter for my wedding and it had a rhinestone belt which came rusted!!!! Since it was a custom order they will not give me my money back. I get the custom order thing but seriously when it comes with rust on it??? All I was offered was the stupid $20 off coupon. I don't have time to order another one and I don't have another $200 to spend to fix their horrible product. They no longer will respond to my emails because they told me they took pictures of the dress before it shipped and I asked to see them. Horrible customer service!!!!
First I ordered two dress that were poorly made. Returning is a nightmare. You end up losing 1/2 the money you paid when you return for a refund. NEVER ORDER FROM INWEDDINGDRESS!!! When it sounds and looks like a great deal. IT ISN'T!!!!!!!!!!
I ordered a dress for my destination wedding in Italy. I was nervous about ordering online and tried to research best I could. I couldn't have asked for a better experience purchasing through InWeddingDress.com. The dress arrived actually much more beautiful than I could have expected, and when I went to get it hemmed (I purposely ordered a little bit larger, just in case), the seamstress told me the dress would have cost 4x the price had I purchased it locally. The dress really is just stunning; my friends are astonished that I could have gotten this online. More importantly, their customer service was great - it made the whole process seamless and they were very accommodating. When I needed my shipping address changed AFTER I placed the order, they were able to work their magic and re-route it for me. They even followed up with me afterwards to ensure its safe delivery!
Thank you InWeddingDress for making this so easy. I couldn't have asked for a better experience.
DO NOT use this company for any wedding decisions what so ever! What they sell is not as advertised. I bought a wedding dress & had it altered to my measurement. It was delivered two sizes too big. When I asked for a full refund they refused.
So I thoroughly went through this site before ordering, even emailed them specifically asking about return policy- they just referred me back to the site. Thought I had it all down. The 30% restocking fee should be UP FRONT on the website. I am in the wedding industry ( photographer ) and thats the first thing on my contract. The deposit is nonrefundable. They hide this tidbit of info way past reading on the website. The dress they mailed me was not what was pictured on the site. It wasn't lace on the top, it was some weird sewn back and forth pattern to make it look like lace. I got professionally measured - as someone on their site said worked well for them. The dress came- not when requested. I specially called the delivery company and asked it to be delivered on Friday ( I was out of town ) and they left it on my porch wed morning. The dress didn't fit. Usually an A line dress is flattering on most figures. I am 5'5" and a size 8, wedding dresses are a totally different sizing so I ordered a 12 as per my measurements. The dress barley zippered and then the top "lace" part was huge. The A line stuck out after the bust line and made me look wide- ok so its ugly. I should have known. so I go to return it. Not only do I have to pay for shipping again and that god awful 30% restocking fee. They are charging me for the shipping the first time- that I was charged for. and then this was in the email they sent me
" 1 Reorder. If you keep the dress without return and reorder online, you are gifted a $20 dollar-off discount coupon towards your next order. If you are using this service, we will also apply free rush order service to get the new order shipped out in 10 days. It will save time and cost for you, and we sincerely hope youll consider this solution.
Regarding the high international delivery expense and the loss incurred of the return, we sincerely recommend you to consider keeping the dress or thinking of reselling the it online such as http://www.recycledbride.com/sell
This is why I EMAILED THEM IN THE FIRST PLACE AND GOT NO REAL RESPONSE! I will only be refunded 1/2 the price of the dress after being nickel-ed and dimed to death with the return. Lots of other sites include the return cause your purchasing something ONLINE that you can't try on.
Wishing I saw these reviews before purchasing. A MAJORITY of them are bad. Meanwhile they don't put any real reviews on their site. Going to try and get my CC company to only refund a partial for being lied to.
Beautiful in every way! I ordered custom fit, and it fits beautifully. A little big in the waist, but I think that's because I've lost weight. Love how it flows. There is only one little negative, a small light spot is on the belt. Anyway, shipping was really fast. Thank you!
Wow! I was so surprised and so happy with my dress from InWeddingDress.com. The wedding gown was beautiful and just as high quality as any of the 1-2k dresses I tried on at Davids bridal. I know they are in China, but don't hold that against them. My dress arrived on time, the customer support people were very nice about all my questions and with a little faith this site saved me over $1200 on basically the same dress I was about to buy from DB. I wish I had bought my bridesmaids dresses there as well.... don't even get me started on the story.
Tip for consumers: Use their chat support, they are very nice.
This was our first time ordering from Inweddingdress, but we have loved the dress as well as our experience with the company. The dresses are amazingly tailored and the prices are just right. My daughter stood out on her homecoming night she received comment after comment from teachers and students alike. We have since ordered 3 more dresses, modest dresses are hard to find for my 5'10" daughter. but we always have a hard time choosing from the beautiful selections here!
Ordered a swatch to make sure it was the right color I want before I placed my order on this site. I also had a dressmaker friend measured my bridesmaids then ordered 6 dresses totally. They all arrived yesterday, I changed the dresses from strapless to halter neck - it
was brilliant. Great quality fabric, perfect fit, absolutely gorgeous embroidery & beading. I ordered them 9 months before the wedding so I had time just in case. I also requested extra fabric to get bow ties made locally for my groomsmen.