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  • InstaGeeksHelp

Overview

InstaGeeksHelp has a rating of 4.88 stars from 67 reviews, indicating that most customers are generally satisfied with their purchases. InstaGeeksHelp ranks 167th among Antivirus Software sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
  • Returns
    1
  • Quality
    2
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How would you rate InstaGeeksHelp?
Top Positive Review

“User friendly”

Marvin G.
8/31/20

Usability, or User Experience, is the art of making your website simple, user-friendly and easy to use. Understanding your customer's online behavior gives you insight into what works and what doesn't. One of the best books on Usability is entitled Don't Make Me Think by Steve Krug. The title spells out the rule of thumb when designing websites – make it effortless for your users, and they will stay; make it difficult, and they will leave. Some of the most basic and proven usability tips include proper use of taglines, intuitive navigation, concise content, and strategic use of visuals. Avoid confusing features or functionality. Do links and buttons appear clickable, as they should? Does the website flow logically? Is it abundantly clear where important information can be found? If not, your website has not been designed for usability.

Reviews (67)

Rating

Timeframe

Other

Thumbnail of user salvadorr13
3 reviews
6 helpful votes
February 23rd, 2017

Todo perfecto. Tardaron 24 horas en llegarme pero funcionando a la primera.
Si sigue así renovaré no solo por un mes sino por más tiempo.

Thumbnail of user douglasb35
1 review
0 helpful votes
September 30th, 2015

I would like to commend Support Techs Srikant and Azhar for their help in making my computer working again. Over the last week, I have had multiple problems and they diligently have worked all of them out. Their patience, knowledge, and productive attitude gives me great confidence in how they solve situations. I would recommend either of these two techs to help our ANYONE if they need problems solved. Again, thank you.

Thumbnail of user hildap1
1 review
1 helpful vote
January 23rd, 2016

A few weeks back and purchased a year of help for my husband. I was going to give it to him for his birthday. All of a sudden he started having problems with the computer and he was looking for help so I gave him your phone number and we are so pleased they way you worked and corrected the problem. It took a bit of time but finally is working the way it was means to do.

Tip for consumers:
Prompt response time and good service

Service
Value
Quality
Thumbnail of user edwardc52
1 review
1 helpful vote
October 17th, 2015

My experience today looks very good. I had two LapTop PC's which were acting up on me and Srikant worked very hard to get them straighten out. They both at lease let me in and sign on now which they were not doing when I called for support. It will take a while to see if everything is normal, but I belive it will. Thanks for todays help

Thumbnail of user glendab8
1 review
0 helpful votes
September 15th, 2015

Much better to work with. Techs. I will recommend it to my friends and family.

Thumbnail of user jackb144
2 reviews
1 helpful vote
October 7th, 2015

They have helped me over the past year and I am pleased so I renewed my subscription.

Thumbnail of user noblep10
1 review
0 helpful votes
September 17th, 2015

I'm very grateful for Insta Geeks for their assistance and professionalism. I would highly recommend to anyone who encountered the same problem I had. Thanks again for your assistance!

Thumbnail of user kathyk44
1 review
0 helpful votes
January 23rd, 2016

Have used service for several years & always found it to be excellent.

Thumbnail of user francisc316
1 review
0 helpful votes
August 16th, 2015

! Sandy is the best! I want him to be my tech if I call again!

Thumbnail of user marving69
5 reviews
2 helpful votes
August 31st, 2020

Usability, or User Experience, is the art of making your website simple, user-friendly and easy to use. Understanding your customer's online behavior gives you insight into what works and what doesn't. One of the best books on Usability is entitled Don't Make Me Think by Steve Krug. The title spells out the rule of thumb when designing websites – make it effortless for your users, and they will stay; make it difficult, and they will leave. Some of the most basic and proven usability tips include proper use of taglines, intuitive navigation, concise content, and strategic use of visuals. Avoid confusing features or functionality. Do links and buttons appear clickable, as they should? Does the website flow logically? Is it abundantly clear where important information can be found? If not, your website has not been designed for usability.

Thumbnail of user raulm14
1 review
0 helpful votes
July 7th, 2015

I am an insta customer for about 3 years. They sent me an email regarding their new software insta cure. I tried it and it works really well. Great job insta... i will refer your software to all my friends

Thumbnail of user sharonh52
1 review
1 helpful vote
September 16th, 2015

I was very pleased with the support and help I received. The tech was very helpful. And pleasant

Thumbnail of user jenniferp77
1 review
1 helpful vote
September 14th, 2015

Very detailed explanation of procedures involved. Courteous service. I recommend to others.

Thumbnail of user carolm94
1 review
0 helpful votes
August 24th, 2015

Very helpful.

Thumbnail of user amandab96
1 review
0 helpful votes
September 15th, 2015

The services provided by instageeks were very satisfactory and i would highly recommend them for future services.

Thumbnail of user cristinam16
1 review
0 helpful votes
September 19th, 2015

Nice service

Thumbnail of user charlesa37
1 review
0 helpful votes
July 26th, 2015

Great techies, friendly

Thumbnail of user lutherv2
1 review
0 helpful votes
September 17th, 2015
Thumbnail of user williamr65
1 review
0 helpful votes
October 7th, 2015

My computer is working fine now. I'm pleased.

Thumbnail of user joseg60
1 review
0 helpful votes
October 3rd, 2015

The service was very good. Highly recommended'

Thumbnail of user dennisb76
1 review
0 helpful votes
August 21st, 2015

Nice to know there's protection out there from hackers. These guys did a great job.

Thumbnail of user kathyj23
1 review
0 helpful votes
July 24th, 2015

Great Help

Thumbnail of user robertt69
1 review
0 helpful votes
July 30th, 2015

I had a problem with my laptop and called for service and it was excellent

Thumbnail of user paulv29
2 reviews
0 helpful votes
July 26th, 2015

Friendly and great sevrice

Thumbnail of user patriciaj28
2 reviews
0 helpful votes
September 27th, 2015

Good experience. Repaired and restored firewall. Computer works fine

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