InfiBeam

I have ordered a product on march 9. Today is march 31. They called me a couple of days earlier and said that the product is not available from the supplier and it will be available after april 9th? Earlier on around 16 march they called to tell that the product will be available after 29th march. Looks like some kind of fraudsters are running this website. I dont know why they have this product as 'available' when they have no confirmation of stock from the supplier. Most horrible people. Such a shame india!

Havent received the delivery of my product after a month also, have been following up on mails and calls every single day (literally) and their customer service executives tells me to cancell the product as they also dont know how long it will take by their vendor to deliver it. No system for next level of escalation, extremely poor customer service, would never recommend any one to order anything from INFIBEAM, its a wastage of your time, money & efforts.

Such a bad experience with Infibeam.
I ordered Rakhi for my brother on July 29. Since rakhi was on 7th August.

From past 7 days delivery status says 'In Transit'. What does that mean? Customer service is horrible. They don't know where product is... every time they say the same what I can see 'In transit'. Does it really take 10 days to deliver a product?

When I asked for cancellation, they said shipment have been done, we can't cancel. Even rakhi ddin't reach on time.

I will never use Infibeam again and will suggest others to be careful.
Waste, horrible and Terrific service

I have purchased a power bank. It had scratches on it. I contacted them. Told me to send pictures. Than they sent courier person to pick up after almost 10 days. Still its been one month, I have not received my refund. When I contact them, they are telling quality check passed, will contact me after one day. Still counting time, when they will call me and refund me my money. I have also emailed them about 4-5 times regarding getting update. But no answer. They are so cheap.

I had quite a bad experience shopping on this site. Firstly size chart shown are not according to item size, secondly there return policies are poorest of all the online shopping sites. On the basis of my experience with this site i don't think company believes in customer satisfaction.

Why have you promoted pathetic products like mobile charger bank of 10K capacity its completely waste of money and never ever charge mobile, infact it worked reverse the mobile battery will go down if you connect with charger bank.

Stop promoting all this pathetic products have wasted my money

Totally bogus site. Never had such a bad experience of shopping like this. Seems they have put customer care for dummy purpose. There is no connection between customer care and logistic department. Place the order it will take 1 week to process only.if u cancel it. Still the product will come to ur city then will be returned. They will cut ur money if u have not done cod. Will never order again from these dummies.

I have ordered a Redmi note 3 today. I was tracking for this particular phone from last 3-4 weeks on all sites but nowhere it was available. Today I saw this on Infibeam. Now my big doubt is whether this product will be fake or original. Are there any chances that this is the used set and the retailer has packed it again and sold to me.

This email is in regards to status of order ID: ******* (*******).

With regards to the above order, we wish to inform you that the order is in status of procurement and will be shipped soon.

For your reference please find the tentative dates of shipment and delivery as mentioned below:

Min Shipment Date: 08 Dec 2016
Max Shipment Date: 09 Dec 2016

Min Delivery Date: 10 Dec 2016
Max Delivery Date: 13 Dec 2016

Once we ship the product, you will receive an automated reply from us stating the shipment details and courier company.

Very bad experience in cash back offer. I purchased apple iphone 6S from Infibeam in SEPT 2016 and there was cash back offer (in 90Days) on ICICI credit card so that I accepted EMI for 12 months but after 100 Days when I did much follow up then INFIBEAM informed me about declined (Rejected) my cashback benefit the reason is that I had selected some wrong option, but I am totally disagree with the reason because I have selected correct option... and my question is to INFIBEAM... why INFIBEAM kept other options if cash back offer and EMI option is there.? All these reasons are only for to make foolish the people.

Please beleive me. They are not at all good in their services. I have ordered xiomi redmi Note 4g. But they does not delivered me the product till now. Even the customer care service is pathetic..

Had loved listening Taylor Swifts 1989 album. Loved the style of the songs she has written and agree that it should definitely be nominated for the grammy awards. Had been looking to purchase the cd since a long time. Finally found it at a good price on Infibeam. Ordered it and it got delivered to me in 4 days time. Loved listening to songs with such varied emotions. Would definitely recommend it for taylor swift fans.

Worst than something i would call it infibeam. Nothing is good about infibeam neither the customer care nor delivery service.

Had been wearing a pair of woodland shoes since the better part of a decade. But the same had become worn out and were not at all presentable. Decided to purchase a new pair of woodlands. Found a beautiful pair of loafers in my size on Infibeam at a very good price. Ordered the same. They were delivered to me in just 4 days time. The shoes were quite excellent as usual. Would definitely recommend purchasing woodland shoes for long term usability.

Surprised with all the reviews out there. I have bought 4-5 times from infibeam and got delivered my products everytime within a weeks time. It was some 6 months ago may be now they are having some problem.

My order ID: *******. Still not received order bakwas company 3rd class site dont by any product from this site, after order no call for status

Changed my plan after looking the reviews from various customers. Your market image has really gone down.

I have ordered an emergency light which came after 1 month and it got damaged. When i called them and returned on July 6th but till August 4th there was no reply when i emailed them they are saying time it will take little bit of time for resolving this as it need to go to different levels.

I have never seen such a worst and pathetic online website in my whole life. I will suggest every one not to buy anything in Infibeam.

Looks like this sells cheap products and
Items that are void of any warranty.
Had a bad luck I ordered water purifier.
The invoice says "Aquafresh 5stage UV Purifier without warranty"
Don't buy here.
I think all 5 stars are fake reviews.

I had placed order for "Panasonic UC24RKY3 2 Ton 3 Star Split AC" on 6th April 2016, and "V-Guard VG 500 Voltage Stabilizer" on 5th april. I am writing this review on 19th April. According to the website, the product ships after 3-4 days. They said shipment date is 11th April and delivery date is 15th April. Till now the product has not been shipped.

I called customer care 4-5 times asking for the status. They always say there is some problem and ask for apologies. When I request to talk to the senior executive, they always said they will arrange a call back. And I never got call back. Later somehow I managed to talk to senior person. He asks for almost a week to update on the shipment details (LOL). After almost a week, he still does not get back to me. I am pissed. I called them and asked them. They say they need 3-4 working days to ship the product again. I said I will give 5 days to ship and asked for 100% guarantee. They say they can not guarantee even for 5 days. Even today the product is available online and it says 3-4 days for shipping. I have attached the screen shot.

I find this website very good. I purchased mostly memorycards and books.
Kingston 4gb mmc i got for just 225.-. Books are also very cheap, compared to other sites.
Delivery is also good. I live in banglore... so, no delay had been there upto now.
No damage too

My order (*******)is about ford figo fog light but i had received indica v2 fog light after some days but there are no hand to hand delivery not proper solution. And my advice that not any item order this site.

I bought Mask 3026 sun glasses which turned out to be a poor quality one. My mistake is I assumed the site to be on par with other bigger names like Amazon, Lenskart etc. and over looked their time margin for come back with complaints bought from them. In Lenskart it was 2 weeks and with this site it is 72 hours. When I reached them for help they refused to help stating that the complaint should have launched with 72 hours. They even could not provide contact numbers of the vendor who sold the product on this site stating it as rule violation. I recommend not to use Infibeam.com as it doesn't care about customer experience at all and would not put any quality gates and rules for ensuring vendors sell only quality products from Infibeam. I am glad I only bought some thing that costs around Rs. 300 on trial basis.