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ige.com
Ohio
2 reviews
3 helpful votes
Follow robert w.
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Live chat gold was in stock, Placed order for 39.99. Got confirmation letter Sunday, December 29,2013 11:21 AM. We are now approaching the 48 hr mark not one copper one silver or one gold. Not one word for the delay, Sent email awaiting response. Token gold amount would have kept me quiet. Glad I did not pay the 100.00 I was thinking about. Tem I was after is now gone from AH and Might not ever appear again

IGE a response would be nice, You took the money and are drawing interest on it.
Live Chat is a bunch of Miss informers, will not call them liars as I am customer Service and am Told stuff to tell clients and I am pretty sure it's wrong.

2 stars for now. Will update when it comes in or I cancel

Date of experience: December 31, 2013
Spain
1 review
1 helpful vote
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I was told the usual delivery time was between 1 and 48 hours. When I had been waiting for 72 hours I sent them an e-mail and I got this answer:

"I would like to start by saying how sorry I am for the unacceptable delay in delivering the currency. I don't want to raise false expectations by giving a precise delivery timeframe, which is what the competition usually does. Your business is important to us. Please give us one more opportunity to meet our commitment to you. I've also pushed it to the top queue so that when supply becomes available, it goes to your order first."

It's been another 24 hours and I'm still waiting...

Date of experience: February 6, 2014
Arkansas
1 review
2 helpful votes
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I paid $47.49 a week ago through Paypal. Just like most of the other reviewers have said, I get the run around and false apologies that I am the next one in line to receive delivery, but I never get anything.

I have filed a complaint with Paypal to get my money back and I will file with the court system as needed. I also intend to contact the Better Business Bureau to file a complaint.

Stay away from the rip off outfit. They'll take your money and you'll get nothing but excuses and empty promises. These people are thieves, plain and simple.

Date of experience: February 8, 2014
Georgia
1 review
2 helpful votes
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Purchased 14k gold on Wow. Same story, 48 hours. A WEEK later, no delivery, even after confirmation email was sent saying it was delivered. I gave them 3 options for character deliveries. Nothing. They kept apologizing about the delay and what not. Will see if they actually deliver or steal my money. Do NOT use.

Date of experience: February 5, 2014
Sweden
1 review
2 helpful votes
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Stay away
August 9, 2014

Stay away. Waited over 72 hours now.
Was supposed to be only 5 - 30 mins.
I actually talked to them via The chat.
But they just gave me excuse after excuse.

They even had The nerve to call me "kid" and "inpatient".

Hade opened an case with PayPal.

Never again.

Date of experience: August 9, 2014
Wisconsin
1 review
2 helpful votes
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Horrible site
May 18, 2014

Horrible site. Scam. I have been lost on finding a place to purchase gold or plat since mysupersales.com disappeared. I normally go through playerauctions, since they don't get their money till you CONFIRM you received your items Pressuring the seller to not scam. But this $#*! site along with their Epictoon screwed me out of 50$ No way. Screw these guys, If I don't get my gold or money back soon you will regret it.

Date of experience: May 18, 2014
North Carolina
1 review
3 helpful votes
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I give IGE a minus 5 stars. I suggest you stay away from this site. In the past, it may have delivered, but after 8 days - No delivery what else might I recommend?

They have the following on their website.
"Contact us Now You can reach us at any time of day. Just click on the Live Help button below and you will be connected to our support department.
"
Do not beleive it. You can not reach them now. This is not a live chat link. It looks like it is designed to make one believe it is real-time.

I have sent several E-mails. While some did get a response, They seem to be a canned response. When I asked specific questions like how do I cancel an order, I get a response, We would like to apologize for the unreasonable delay in fulfilling your order.

They never answer my specific questions.

I'm in the process of submitting a complaint with PayPal about IGE.com.

In my opinion, STAY AWAY FROM IGE.COM
February 2014.

Date of experience: February 10, 2014
New York
1 review
2 helpful votes
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Failing over time
May 27, 2015

They can't consistently deliver, and they never respond. Really, find another vendor. If I could give them 0 stars I would... for every "attaboy" they deliver 10 "wtf's"... truly sad, they used to be so good, and now they're completely worthless. Unless you have A LOT of time to wait... then they still don't help in anything like near time... avoid this company and try the better rated ones...

Date of experience: May 27, 2015
Canada
1 review
3 helpful votes
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I ordered 3.350mil gil from them, $99.00. They confirmed payment within a a couple hours, but nvr delivered. I have over 7 emails from them saying we are very sorry for the long wait, we will deliver as soon as we have collected the currency for you. It's been over 9 days and nothing. I asked twice for a refund and the second time they said my money was being refunded. 2 days now and still no refund. What use to be a good site is now just a scam. Stay away.

Date of experience: December 21, 2013
Australia
1 review
1 helpful vote
Follow Cassandra G.
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Look, these guys aren't necessarily a scam when it comes to the guild itself, but with the time. I ended up getting my gold just now, so I can't complain too much, but it stated in the email that it'd be delivered within 48 hours, whereas I received it 5 days afterwards. I'm happy, I thought I got scammed, but it could be better. I guess it all depends on what realm you're on. If you're patient, buy from these guys but I'm sure there's better.

Date of experience: July 14, 2014
Texas
1 review
1 helpful vote
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This site is a scam
October 22, 2014

This site is a scam. It is a shame that IGE recommend Epictoon.com for their virtual currency for WoW. I do not recommend this site to anyone. Except to our President Obama. They seem to do business the same way.

STAY AWAY!

Date of experience: October 22, 2014
AE
2 reviews
5 helpful votes
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Beaware of this site, they are scam and will not deliver anything to you. I contacted them via live chat and I have clearly asked them if they have what I need and they said it will be delivered within 5 to 30 min and guess what never delivered. Im luck I but via paypal where I can claim my money back. Stay away from this site you have been warned.

Date of experience: June 9, 2014
Wisconsin
2 reviews
2 helpful votes
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I bought 20 dollars in world of warcraft gold. It has been 2 weeks and they didnt deliver. I got emails from them saying they are working on it. They said 48 hours. I am glad i did a test for 20 vs the 200. I went to another supplier 6k and they sent it in less than 24 hours. I still am mad that i am out 20 dollars and my time talking to them.
DOnt buy. My guess it that they either wait until they get a few orders on that server because it cost 15 a month to play and my order was 20. Or they didnt have any in the "bank" and no one to farm it.
Just avoid, simple.

Date of experience: February 6, 2014
GB
1 review
1 helpful vote
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Thought I would balance out some of the bad reviews with a more recent one. If you are looking for gold in under 24 hours, try somewhere else. They do take 48 hours + to deliver but they do eventually get it to you. I ordered 22k for WoW and was expecting it within a few hours. Was dissapointed that it took longer, but they did respond to my emails within around 12 hours each time. In their emails they explained it will take 24-48 hours. Was dissapointed again when they sent it about 12 hours late BUT at least I got it.
Its not a scam, but they are a bit slow.

Date of experience: January 31, 2014
Canada
1 review
4 helpful votes
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Never had an issue with them until now. Multiple gold orders (and even redelivery) in the past week have gone undelivered even though the confirmation email has been sent. Stay Away.

Date of experience: December 12, 2013
Michigan
1 review
2 helpful votes
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This sites delivery process sucks $#*! they are by far one of the slowest sites I ever felt with and all they do is keep making excuses for the length of time it takes to deliver and order. Mmoxe is the site I normally use but used ige due to issues with Mmoxe not loading when check out. Ige can piss off don't waste your mony there are cheaper and far quicker sites that will deliver within an hour of purchase that are just as reputable as ige.

Date of experience: August 4, 2012
Australia
5 reviews
8 helpful votes
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About 5 years ago they were excellent, i would always buy from them because they delivered! Just tried it last week and its been 7 days for 30k gold and they just keep on making excuses, Seems they got all popular and no longer care.

Date of experience: August 4, 2013
Turkey
1 review
1 helpful vote
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Yeah yesterday i buy 1.000k eso gold from they.And after that when they realieze im contacting with they block at skype and dont answer from chat.

WHAT I DID?
I contact with haspay which their payment source and take refund THEY ARE SCAM! Dont buy from them.

Date of experience: November 6, 2014
New York
1 review
4 helpful votes
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I have used this site in the past for WoW gold with absolutely no problems. I recently purchased currency for Aion and have been waiting 14 DAYS and still no delivery. All I get are apologies for how long it is taking. Had I know that the delivery would take this long I would have never ordered. I understand that Aion is not as popular a game as WoW, but if you can't deliver the currency, just say so and don't take my money!

Date of experience: March 14, 2013
Cambodia
1 review
4 helpful votes
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This company is pure fraud. I only ordered the bare minimum of gold so I was only out 19.99. It's been over a week past the 24 hour deadline for delivery. The same as everyone else rating this crap site, nothing but excuses. I have since filed a fraud claim with my bank. I am filing with the Cyber Fraud Division in both the U.S. and in the U. K. where their 3rd party pay site is located. Skillrx/moneybookers. I would recommend that everyone do the same. File with PayPal, File with your bank. File a fraud report with your respective government agencies. Spread the word, Shut this piece of crap business down.

Date of experience: October 30, 2013

Overview

The company's reputation has significantly declined, with numerous customers expressing frustration over severe delays in order fulfillment and a lack of effective communication from customer service. While some users report successful transactions, the overwhelming sentiment highlights issues with reliability, as many orders remain undelivered for extended periods despite confirmations. Customers frequently describe interactions with support as unhelpful, often receiving generic responses that fail to address specific concerns. This pattern of dissatisfaction suggests a pressing need for the company to enhance its operational efficiency and improve customer support to restore trust and credibility.

This summary is generated by AI, based on text from customer reviews