• HealthyKin

HealthyKin

Overview

HealthyKin has a rating of 3.89 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. HealthyKin ranks 186th among Nutrition sites.

  • Value
    1
  • Quality
    1
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How would you rate HealthyKin?
Top Positive Review

“Satisfied”

Big R.
3/18/20

Now that the Corona Vius is going on I happened to run across this site by chance. I ordered something and it arrived on time I had a tracking number and received my delivery. And their pretty reasonable price considering what's going on right. I ordered some Clorox germicidal bleach for my partner which I've never seen in a regular store and sure enough she received it so yes I would recommend this site to a friend

Top Critical Review

“One star is too many…”

Lyubov Z.
5/12/22

They pretend they sell you something they don't really have in stock, charge you for shipping, send one item out of several with all items listed on the invoice and then a month later want you to review the items you had never received. Nobody ever picks up the phone, one obnoxious person responding to your emails always offering to cancel the order but keeping the money for pretty expensive shipping. Horrible service! Oh, and the order number on the invoice is not the same that the actual order number!

Reviews (28)

Rating

Timeframe

Other

Thumbnail of user bigr11
1 review
7 helpful votes
March 18th, 2020

Now that the Corona Vius is going on I happened to run across this site by chance. I ordered something and it arrived on time I had a tracking number and received my delivery. And their pretty reasonable price considering what's going on right. I ordered some Clorox germicidal bleach for my partner which I've never seen in a regular store and sure enough she received it so yes I would recommend this site to a friend

Thumbnail of user lucym205
1 review
8 helpful votes
July 23rd, 2020

I have had the pleasure of being a Healthy Kin Customer for several years. I am not technically savvy at 88 years, but Dan Brown has been very helpful to me several times. The products I have ordered are received as described, with quick service and well packaged. I have always been informed of any delays or partial deliveries. As a RN for near fifty years I appreciate the variety of health products you offer. Thank you.

Thumbnail of user lyubovz1
1 review
0 helpful votes
May 12th, 2022
Verified purchase

They pretend they sell you something they don't really have in stock, charge you for shipping, send one item out of several with all items listed on the invoice and then a month later want you to review the items you had never received. Nobody ever picks up the phone, one obnoxious person responding to your emails always offering to cancel the order but keeping the money for pretty expensive shipping. Horrible service! Oh, and the order number on the invoice is not the same that the actual order number!

Service
Shipping
Thumbnail of user danb99
Customer S. – HealthyKin Rep

You ordered products that were marked 'Out of Stock' on our website. At your request, we cancelled these items from your order. You were only charged shipping for the item that you did not cancel.

Thumbnail of user davidf1945
1 review
0 helpful votes
August 28th, 2020

So when the customer pays $80 for overnight shipping on a product I cannot just be bought at a normal store and you reach out to cancel the product because when you paid overnight shipping for a different company they actually " over night shipped it ". The order was still in the warehouse, it did NOTleave and they refused to let us cancel the order.

Thumbnail of user danb99
Customer S. – HealthyKin Rep

You placed your order on 8/26 at 11:51 PM. This is obviously past our cutoff time of 1 PM EST as stated on our website. You attempted to cancel your order while it was too far along in the processing stage. Your order shipped on 8/27 and was delivered on 8/28 as promised.

Thumbnail of user faithh86
1 review
1 helpful vote
September 27th, 2020

I did many hours of research for this best medical supply company in 2007 after my son was paralyzed in a car wreck. It was a new to our family as was all the supplies we would need to provide the best care for my son. I place multiple orders a year with Healtykin and as long as they are in business they will have mine and I will continue to share their information to everyone I meet that will also be needed a company they can trust and county on. Hands down one of the Best out there.

Thumbnail of user judyg355
1 review
2 helpful votes
October 13th, 2020

Although I was notified that my HealthyKin order had arrived in my mailbox, it wasn't there when I checked 20 minutes later. The tracking became difficult because both UPS and USPS were involved and I, being ill and lacking the energy to pursue it, just gave up. However when I received a request to review the product, I shared my story with HealthyKin and was sent another one immediately, without my asking.

Thumbnail of user keithm529
1 review
1 helpful vote
August 29th, 2020

This is the only distributor I use because product is consistent, pricing and customer service Representative Dan took action to resolve issue I had with delivery! Completely satisfied
Thank you

Thumbnail of user mattn229
1 review
0 helpful votes
June 8th, 2021
Verified purchase

As a recently new Ostomy patient, I came across this site when I was in a pinch. Had what I needed at a great price, and shipped extremely fast to my door with standard shipping. Already made my second purchase from them.

Products used:
Adhesive release spray and wipes

Service
Value
Shipping
Quality
Thumbnail of user danb99
Customer S. – HealthyKin Rep

Thank you for your review Matt! Your business and feedback are very much appreciated!

Thumbnail of user nancyec1
1 review
0 helpful votes
September 13th, 2020

I purchased the PDI See Clear Lens Cleaning Wipes because they were advertised to eliminate the fogging up of ones glasses. That is not the case! My glasses fog up just as much with these cleaning wipes as the much cheaper brands. I was truly disappointed with my purchase... and I purchased three boxes of these wipes! They are great for cleaning ones glasses, but don't prevent the fogging issue.

Thumbnail of user bernadetteg53
1 review
1 helpful vote
October 14th, 2020

There was an issue with delivery of an order I had placed. I reached out to Healthy Kin with my concern. I received a prompt response from Dan. He sent out a replacement order. In the interim, I received the initial order. They were very kind, and told me to keep the replacement order vs. returning it. I will definitely be ordering from Healthy Kin in the future. Thank you!

Thumbnail of user gleniceb
1 review
2 helpful votes
August 12th, 2020

Really fast arrival and all items were as described
Would order again without any hesitation
Thanks the reacher's were much needed.

Thumbnail of user amandac943
1 review
1 helpful vote
October 17th, 2020

I had a concern because I didn't get my package and USP said they dropped it off. I emailed HealthyKin and they replied right away. Offered to resend me my order. I will definitely order from this company again. Thank you so much.

Thumbnail of user claudiag151
1 review
1 helpful vote
July 2nd, 2020

I placed an on 6/21/2020 today is July 2nd and have yet received my order. The company has sent my order two times and both times the order has been returned back to sender because it's so damaged due to poor packing. I have requested a refund but was told no and that the company is attempting to send out my order again for a third time. I will never order from this company again. After I posted this review in retailation the company went on google and gave my company a bad review and emailed me this " Thanks for the 1 star review. We just left a 1 star review for your business as well. If you want it removed, you'll have to remove yours.

Thank you,

*
HealthyKin.com

*Personal information redacted by admin

Thumbnail of user danb99
Customer S. – HealthyKin Rep

While we're sorry UPS damaged your order twice (not due to poor packaging), you attempted to cancel the 3rd attempt after it had shipped. We did all we could to get your order to you as promised, yet you still decided to leave several negative reviews. There's nothing dishonest about sharing our interactions with you publicly after you did just the same.

Thumbnail of user monroer9
1 review
3 helpful votes
August 24th, 2020

I like your fast service i sent a reply earlier rated your company five stars no pics recommend ur company to that needs the product thanks

Thumbnail of user jiml694
1 review
4 helpful votes
July 23rd, 2020

I was impressed by your shipping. I had the product in hand the next day. I don't know how you managed? I ordered it in the morning, and received it by UPS Surepost, the next day after lunch. Well Done!

Thumbnail of user paulz353
1 review
3 helpful votes
July 23rd, 2020

Very punctual customer service. I had a problem with a shipment that was received wet from a storm and they responded within a few hours. They replaced the damaged item and I am very happy.

Thumbnail of user jilld211
1 review
2 helpful votes
August 14th, 2020

Product we have received are great quality and outstanding customer service has been provided. We will definitely be ordering more items from this company.

Thumbnail of user clairej30
1 review
5 helpful votes
October 26th, 2018

Excellent resource for special healing supplies. Shipping a little pricey, but delivery is unbelievably fast! I was able to order a wound protection film, the identical sterile item applied to my arm in the ER. Really very helpful.

Thumbnail of user cindyf28
36 reviews
159 helpful votes
April 3rd, 2018

My father is bedridden and I have to buy many medical supply items. HealthyKin has the best prices and extremely fast shipping. Products are well packaged and nothing I have ordered so far has been opened or in any kind of shape except excellent. Highly recommend

Thumbnail of user joanner17
1 review
5 helpful votes
June 6th, 2016

Received my order in one day. I selected standard shipping. Good prices too.

Thumbnail of user jamesb3428
1 review
4 helpful votes
July 20th, 2020

My company ordered a rolling shower chair, once received we assembled to realize it was the wrong size. When we inquired about the different size we were told by * that this product was not available in that size. After discussion with the manufacturer it indeed is. We requested return information. The product was new and never used. After assembly we had thrown the original box away thus had to repackage for the return in a different box. We received a message today that * is refusing our credit because the product was not it new condition which is a flat out lie, it was never used. We will never do business with this company again and I am disputing the charge.

*Personal information redacted by admin

Thumbnail of user danb99
Customer S. – HealthyKin Rep

Finish Line DME obviously does not mind selling used medical equipment. We don't sell used equipment. James Buck from Finish Line DME received the product exactly as described on our website. Bath safety products are non-returnable. We made an exception for them and they sent back a chair that was obviously used and we could never resell. As a courtesy we also resent the product back to them at our expense.

Thumbnail of user joanner10
1 review
8 helpful votes
March 12th, 2015

I've been ordering from healthykin.com for the last five years. I receive my orders within a few days and any questions I have are responded to immediately. I provide home care for my mother and healthy kin has made our lives much easier.

Thumbnail of user lynnb569
1 review
2 helpful votes
March 27th, 2020

I placed this order for Hygea Towelettes after reading the ingredients and they were the same as the Hygea Towelettes I have purchased in the past. The website listed these ingredients - Benzalkonium Chloride 0.40% Alcohol 5% Chlorothymol

The Towelettes I received had VERY different ingredients and have scents that make me sick. They actually have water, SD Alcohol 40. Propylene Glycol, Benzalkonium Chloride, Octoxynol-0, Isopropyl Palmitate, Isopropyl Myristate, Isopropyl Stearate, Camphor, Thymol, & Sodium Hydroxide.

I bought these because I can't use disinfectant store bought wipes to clean remotes, door knobs, etc. because of the ingredients and now I have all of these and am unable to use them. HealthyKin told me that I received what I ordered. They would not pay return shipping and said that they don't list all of the ingredients online. WHO KNEW THAT? I would NEVER order from them again and don't think you should either. If you do, make sure you get a COMPLETE list of ingredients by contacting them. Do not trust what they have on their site.

Thumbnail of user danb99
Customer S. – HealthyKin Rep

We don't list product ingredients for every product. We list active ingredients, which are 100% accurate. SDS and full ingredients are available upon request. If you are sensitive to certain ingredients, we suggest making such a request before completing an order.

Thumbnail of user maryh56
1 review
9 helpful votes
May 8th, 2014

Healthy Kin has great cardio equipment at extremely reasonable prices. I also found some nutritional supplements to try and love that they have a variety of itmes for my lifestyle. Shipping is fast and depends upon the weight of the order.

Thumbnail of user trudyw3
1 review
3 helpful votes
March 13th, 2015

Purchased medical supplies that were unfortunately already opened and not sterile. Terrible customer service!

Thumbnail of user danb99
Customer S. – HealthyKin Rep

We're pretty sure this is a fake review. We don't have any customers in our database by the name of Trudy W. Also, if any customer received sterile products that were compromised we would replace them at no charge immediately.

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From the business

Healthy Kin helps keep you and your family healthy. We carry a full line of medical supplies, mobility aids, home fitness products & daily living aids.

Company Representative

Thumbnail of user danb99
Customer S.

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