HauteLook Questions & Answers

Here’s what consumers have asked with answers from HauteLook staff and previous consumers.

4 questions answered

25% answered in 1 day

Question:

How do we know the vintage rolex watches are authentic and brand new if certificates are not included? How do we know the vintage rolex watches are authentic and brand new if certificates are not included?

Answer:

Try to obtain as much information as you can about the model and make of the watch. This also includes pictures. Look for the serial # and other things such as the setting, dial, band, etc to see if it's correct. Make sure you can return the item if your not satisfied before you commit to buying. Also have a reputable Certified Rolex dealer look at the watch if you do choose to buy. You can have papers reissued if the watch is authentic. I hope this helps.

By Kelly M. over a year old

Question:

The reviews that i have read seem to be nagative are you that bad or you have improved. The reviews that i have read seem to be nagative are you that bad or you have improved.

Answer:

As of April 2021 they have not improved. Probably worse.

By Shena L. over a year old

Question:

I have multiple orders some as long as 2 months old that have not yet shipped. all attempts to contact hautelook have gone unanswered and for naught. what do i do? how can i get the stuff i ordered or at least a refund? I have multiple orders some as long as 2 months old that have not yet shipped. all attempts to contact hautelook have gone unanswered and for naught. what do i do? how can i get the stuff i ordered or at least a refund?

Answer:

Good luck with dealing with Hautelook. Look up there customer care number on line

By Mark O. over a year old

Question:

I canceled an order a few minutes after i submitted it because i was then informed it would not be delivered until after christmas. but my paypal was charged anyway. how do i get a refund? I canceled an order a few minutes after i submitted it because i was then informed it would not be delivered until after christmas. but my paypal was charged anyway. how do i get a refund?

Answer:

Contact PayPal

By Mark O. over a year old

Question:

Yes! i cannot order anything because i have not been on line for over a year. i would like to place an order

Question:

I was thinking of purchasing a louis vuitton wallet but are the authentic????

Question:

Saw a designer, jewelery, which ended feb, 21 and do not remember her name. it began with an a?

Question:

How reliable are the products?

Question:

What time do the items change from one day to the next?

Question:

Can i return my haute look items at nordstrom store

Typical questions asked:

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What is the return policy?
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HauteLook Questions & Answers

How do we know the vintage rolex watches are authentic and brand new if certificates are not included? How do we know the vintage rolex watches are authentic and brand new if certificates are not included?

The reviews that i have read seem to be nagative are you that bad or you have improved. The reviews that i have read seem to be nagative are you that bad or you have improved.

Yes! i cannot order anything because i have not been on line for over a year. i would like to place an order

I was thinking of purchasing a louis vuitton wallet but are the authentic????

Saw a designer, jewelery, which ended feb, 21 and do not remember her name. it began with an a?

How reliable are the products?

What time do the items change from one day to the next?

Can i return my haute look items at nordstrom store

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Is this your business?