At 82, I never would expect that the service provided to me by Avast would switch me over to some technical support group that actually caused me to call your company to clean up my computer. Your agent kept me informed as to what he was doing, and also supplied me with a new security system on my computer. I was happy with his service and have already recommended your service to another person in my building. It was a pleasure working with your company, and I hope I will not let another person take over my computer without thorough knowledge of what they want to do, and then I will hang up and call you.
My "geek" successfully cleaned my iMac of 25 viruses and upgraded my Mac OS. He was knowledgeable, efficient and extremely helpful. Overall an excellent experience and I will use Half Price Geeks again in 2017 to set up a new iMac computer system for me.
I have used Halfpricegeeks for many years to solve and resolve any troubles I have with Apple and PC issues. I have been very satisfied every time. Outstanding service and personnel.
Professional, personable, responsive, trustworthy, reliable, competent. I remain a loyal customer because Oliver Broadus is all of the above and more. I appreciate him so much.
Your courteous, attentive, customer-oriented service will inspire us to call you again when needed.
We like your level of expertise and your prices!
Very pleased with the quick turnaround to resolve an issue I encountered with a virus. Not only was the repair faster than the other services, the cost of repair was extremely kind to my office budget. Not sure how they can out perform the other services at a lower cost but I am the last person to complain.
As always, Oliver completely fixed the problem I was having with my computer. In less than twenty minutes, I was up and running perfectly again. Oliver is absolutely the best tech there and we will continue to use him and refer him to anyone in need.
I will be a customer of halflpricegeeks from now on. The only problerm is that Oliver deleted Renweb which is site for teachers to put in grades and do other things. Also the computer seems slower rather than faster. However I am more than satisfied with the work of the technician.
For the first time after all the years I have been using them, I am somewhat dissatisfied with the outcome of my service. While the initial problem was somewhat corrected, it created another problem. I told the representative who did the follow-up call about this and I never heard from them again. I expected to be contacted to correct the new problem. Never happened
I have had the problem with my printer not printing previously. The time it took to fix this problem should have taken about 20 minutes. The time you took was obviously dragged out to over an hour in order to charge me more. Since contacting you my printer will no longer print in color and I need more service.