Here’s what consumers have asked with answers from HairSisters staff and previous consumers.
I'm starting not to think so. I ordered and have not heard from them. I've called and emailed. No response. Now their phone is not receiving calls.
THERE HAS TO BE SOMETHING DONE ABOUT HAIRSISTER.COM PLEASE IF YOU HAVE ANY IDEAS. I REALLY FEEL FOR THE CONSUMERS WITH CANCER AND NEEDING THEIR UNITS TO HELP THEM FEEL BETTER. I CAN'T GET OVER HOW THIS COMPANY IS ABLE TO STAY IN BUSINESS. THIS CAN NOT AND SHOULD NOT CONTINUE WE WORK TO HARD FOR OUR MONEY TO JUST BE TAKEN ESPECIALLY BY COMPANIES OUTSIDE OF AMERICA. PLEASE SOMETHING HAS TO BE DONE!
I had some difficulty for partial return. After buying product, I found one of my product easily worn out. I didn't make a return but no complain.
Just had this happen to me. I didnt get any confirmation number or anything. And its differcult to order. It dont say if its being sent or money was taken out. No email woth confirmation on your order. And dont like the 3rd party transaction
Same day shipping only means it will ship out the day that you ordered it as long as its before 3:00PM. What really matters is what shipping option you pick. For example we offer the $4.99 flat rating shipping with a $30 dollar purchase or more but that option does take about 7-12 business days and anything other that option can start at about $17 and increase in price depending on how fast you want it.
Unfortunately, they are still in business. I would not recommend ordering from them. I had to file a complaint with the BBB just to get a response to an email I sent their non-existent customer service. They responded to that complaint withing 24 hours, my other email from nearly a week ago went unanswered.