HairSisters Questions & Answers

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Here’s what consumers have asked with answers from HairSisters staff and previous consumers.

10 questions answered
40% answered in 1 day
Question:

Is this still a legit website?

Answer:

I'm starting not to think so. I ordered and have not heard from them. I've called and emailed. No response. Now their phone is not receiving calls.

By Chelle B.
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Question:

I never had a problem with hairsisters.

Answer:

THERE HAS TO BE SOMETHING DONE ABOUT HAIRSISTER.COM PLEASE IF YOU HAVE ANY IDEAS. I REALLY FEEL FOR THE CONSUMERS WITH CANCER AND NEEDING THEIR UNITS TO HELP THEM FEEL BETTER. I CAN'T GET OVER HOW THIS COMPANY IS ABLE TO STAY IN BUSINESS. THIS CAN NOT AND SHOULD NOT CONTINUE WE WORK TO HARD FOR OUR MONEY TO JUST BE TAKEN ESPECIALLY BY COMPANIES OUTSIDE OF AMERICA. PLEASE SOMETHING HAS TO BE DONE!

By LaTonia A.
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Question:

How do i write a complaint? i tried and it won't let me post anything.

Answer:

I had some difficulty for partial return. After buying product, I found one of my product easily worn out. I didn't make a return but no complain.

By Destiny A.
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Question:

Answer:

Just had this happen to me. I didnt get any confirmation number or anything. And its differcult to order. It dont say if its being sent or money was taken out. No email woth confirmation on your order. And dont like the 3rd party transaction

By latrina j.
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Question:

If i got the free shipping how long will it take to to deliver

Answer:

When did youorder & recieve the hair on free shipping?

By Indea G.
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Question:

Answer:

VIVICA A FOX SYNTHETIC NATURAL, RIAH SYNTHETIC HAIR FULL WIG 142

By Destiny A.
Question:

How long does it usually take to receive your items when the qualify for same day shipping

Answer:

Same day shipping only means it will ship out the day that you ordered it as long as its before 3:00PM. What really matters is what shipping option you pick. For example we offer the $4.99 flat rating shipping with a $30 dollar purchase or more but that option does take about 7-12 business days and anything other that option can start at about $17 and increase in price depending on how fast you want it.

By Hair S.,
Question:

Why is this business still operational? reading all these reviews is truly disturbing and the unprofessional response from the company is mind blowing

Answer:

Unfortunately, they are still in business. I would not recommend ordering from them. I had to file a complaint with the BBB just to get a response to an email I sent their non-existent customer service. They responded to that complaint withing 24 hours, my other email from nearly a week ago went unanswered.

By Keisha D.
Question:

How long does it take to ship to the uk

Answer:

No idea. I have lived in US. It takes 3 days in U.S.

By Destiny A.
Question:

Does your company ever respond to customer complaints. i was researching your company before i started buying for myself and granddaughter and what i notice is a habit of not responding to customer complaints and unresolved complaints. is that what is the normal customer service for your company. i would like to warn you that site jabber reviews are noticed around the globe.

Answer:

They do not care. They care about the money. Avoid this site at all costs.

By Keisha D.

Can’t see your question? Ask to get answers from the HairSisters staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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