Grubhub Questions & Answers

I travel for a living and have experienced the lousy service that is Grub Hub. From Philadelphia PA to Shreveport LA and multiple other cities THIS SERVICE SUCKS. There's nothing good to say about it.

Both. But he is not alone, unfortunately. He only got exposed. Millions others are working in politically intolerant places. We have to change that.

LOL... no kidding right! How can places take 2 hours to get food to you and not necessarily at a peak time. Good luck! Hope you were able to cancel it, but wonder if it showed up in the mean time. For this reason I no longer use a card but pay cash when I get the food. Hope you've managed to eat something by now.

Yes, it is normal. Original delivery times are almost never met. No drivers, Lost Drivers, Poorly trained or untrained drivers.

This can be expected with a bad company such as Grub Hub. CEO gets his Chub Hub off screwing customers.

Nothing. By this inaction I would say to quit using this bad business. Go with UberEats or maybe try getting your own food.

Never Folks keep using them Until they began to see decline in sales, they will not change

They just don't care. Company motto must be "customer comes last". They simply trying to salvage whatever market share they can before they get bought out by a superior service that actually cares about customers.

Answer: Grub Hub does suck big time. No real answer. If you like cold food, delivered late and an "oh well" customer service attitude, Grub Hub is the company you should use.

It all starts at the top. Worst management, worst operational model, worst operational supervision, worst driver compensation.