GreatBookPrices

Ordered through AbeBooks - which I have never had a problem with before. Slow comms, emails ignored. Fake Royal Mail tracking number was eventually provided. Patronising email eventually arrived in which delivery was promised by 3rd August. The post has been and there is still no book! Asked for a refund but was told I would have to wait. Appalling service. I will never knowingly buy from this shower again.

Unless you are willing to wait a MONTH for your book, spend a few extra dollars and buy elsewhere. Very shady practices. I asked for an update 2 weeks after ordering and they said "a few more days", then when I asked for them to cancel my order because I would rather order elsewhere, suddenly they had a tracking number for me. Then it still took 10 days after giving me that tracking number.

Hardback heavy book sent in unprotected packaging meaning that it was severely damaged on arrival. Customer support pedantic and officious. Seems like a policy to get you to accept a low percentage refund. Then if you send the heavy book back to them for a full refund, they won't refund the full cost of sending it. Avoid at all costs. Hours of wasted effort and additional stress.

Surprised to see so many negative reviews. I've ordered ten plus books from this store through Abebooks over the last three years and never had any issues with packaging, damage, condition, or anything else. I continue to order from them with confidence.

Dont buy from this company. They are dishonest. I once purchased a book said to be in new condition and what I received was an old book damaged all the way through. I never bothered on a return based on other reviewers feedback because it just was not worth the hassle to me. I never read or picked up that damaged book so all in all a waste of time spent searching, ordering, awaiting, waste of money and excitement to receive product... complete dissatisfaction!

They sent a extremely damaged book which in the description was brand new. Now they want to give me a discount on another book so I can then have two damaged books. Then they had the nerve to offer a discount as if they are getting another penny from me. Oh and to chat with them they want you to pay $1. That's just crazy worst company ever!

BUYER BEWARE! I've purchased several books from seller, ALL received in a LESSER condition than listed. Damages couldn't have occurred during shipping. For example, one book was listed as NEW; when received, the jacket had paper glued to it and pages of the book were glued to the back board, not in the binding. Another book had the back board snapped in half but stuffed inside a new book jacket. The seller was terribly unresponsive and evasive. It took numerous emails to get a partial refund. I had to fight for a full refund; they never reimbursed me for my return costs. Update: they operate as GreatBookPrices1 and GreatBookPrices2 on eBay.

I ordered a book from a third party site that lists books for sale by GreatBookPrices.com, among other book sellers. My credit card was charged, and I informed the person to whom I was giving the book that it would be shipped directly to their address. The next day, I received notice that GreatBookPrices.com had issued me a refund because they had "accepted [my] order in error." What does that mean? I am a legitimate customer who made a legitimate purchase. If they are out of stock, do they plan to redo the transaction when their stock is replenished? If so, how long might that take? Naturally, there is no possible way to contact GreatBookPrices.com by phone, so I used the only available option - an online messaging widget - to send them an email. Their automated reply informed me that they'd reply within 24 hours, excluding weekends. I'm not holding my breath, and they have succeeded in sending me to a competitor for my purchase.

On abebooks I clicked "UK sellers only". Bought 2 books from this shower. Tracking 3 weeks later said one was in Illinois. Asked GreatBookPricesUK to confirm source of book and estimated delivery. 24 emails later I have never had an email that addressed my question. They auto-send you an email with no relevance to your question. 23 emails later I received two books, returned one, and got the refund, today. 7 weeks of unanswered emails. You send them a support question online: "I returned this book 2 weeks ago, here is the tracking proof of delivery, where is my refund?" and you get "We use a variety of carriers blah blah blah". Repeat endlessly. You never hear from a human. If you are crazy enough to ignore the reviews here, only buy using a credit card that will be obliged to refund you when things go irretrievably wrong.

I bought a book from them via Abe's Books Online and when I told them USPS delievered to the wrong house they basically told me to go fly a kite! I even said if you refund me the money I will re order that book and again they were so rude saying they sent the book too bad. What awful service I will never buy from here again!

Parasite company who point a buyer to a seller and take a large payment for doing so, which I assume the purchaser funds via an increase in price, DO NOT USE this company. Over a month since ordering & still no books. I would give a negative star rating but sadly I can't. I do not have proof of purchase as I have received nothing from them.

Terrible customer service. Failure to respond to emails and fobbed me off with outdated, irrelevant automated replies. Supplied a tracking number that they claimed repeatedly was for Royal Mail, turned out to be Hermes who refuse to deliver to me so at that point I knew the book was never going to arrive. Over a month after my order date, and three requests for a refund later and having to involve Abe Books investigation team (who were amazing) I finally got a full refund.

No idea what kind of scam they're running but I suspect they take your money and hope that, if your book doesn't arrive, that you'll give up chasing a refund if they ignore you for long enough.

Absolutely nothing great about Great Book Prices UK. Just a great big con.

I was afraid after several sellers on Abe Books sent me horrid quality "new" books (mold, wrinkled cover, beat up, stained). Great Book Prices was a HUGE surprise. New books. Perfect quality. Not a mar. All fresh pages (no yellow!). I will buy again. Shipping was slower than the others but so worth it! Thank you.

Some kind of dodgy scam, loooking at positive reviews they all seem to come from china? Thinking that may be the origin of this dodgy bookshop

Trying to return an unsuitable book since mid December no communications from them whatsoever unbelievably bad avoid. Abe should never be using them, avoid at all costs.

I've made a few orders from this company. One thing you should know is that your order will take time to get to you (2-3 weeks), and may come in multiple packages if you're ordering multiple items from them at once. Could be a dropship company, I'm not sure. I've ordered from them on Abebooks. They never respond to my messages on that website, I'm not sure how they fare elsewhere. Maybe not the worst experience but they could definitely improve.

Ordered through Abe.
They sent incorrect tracking information and didn't reply to queries (automated replies don't count).
Ordered 11 days ago and still not received.
Wish I'd checked the reviews before ordering.

Have to admit after I made my purchase and read these reviews my heart sank. Decided to give it time before opening a PayPal case review. To my delight I received quite prompt replies when I contacted them and it actually arrived in half the time quoted. Also, £2.80 P&P is cheap. So that's the good, but now the bad. It was listed as New but the copy I received had a small split in the spine and crease front and back. Whether this was due to inadequate packing I can't say but seriously, I'd have rather had the option to pay £1/2 more on decent packaging to ensure a £20 book arrived in the condition it was sent, rather than a single polythene covering that did very little to protect it. As this has been highlighted by others I'm really surprised you've not taken it onboard!

I bought the spawn compendium volume 2 from this company and after a few days of receiving no tracking information I sent a message to the seller asking about it but never got a response, 15 days later I still have no response, no tracking info and definitely no book. It is weird because I ordered two books from them shortly after my first order with them and I got tracking info for them in a timely manner and also received those books not too long after ordering so I have know idea what their deal is but what kind of seller does not respond to their customers? These experiences with this seller leads me to believe they are either a scam or extremely unreliable, please do not order from them because you are taking a risk if you do.

This is definitely the WORST on line what ever it is ive ever used
I placed an order on jan 30 2022 for my girlfriend's birthday presnt that is on March 11. Today is March 10 and still no book.
Ive sent so many emails. But all you get in reply is an automated response. No actual customer service.my book has been in transit since February 16 and there is no way of finding out exactly where my order is as the tracking system does not show any thing
How you can run a business like this is an absolute joke
Its insulting to me asa customer and ive now had to get another order thats double in price. With delivery as i dont want to disappoint my girlfriend on her birthday
So take my advice.
SHOP ELSEWHERE. You wil save yourself alot of hassle from a seller that does not care
I want a full refund

They advertised a brand new book, and instead sent the Audio Book CDs. As a book collector, the CDs have zero value to me. Customer Service is a joke. Automated replies that don't answer my questions. Would never purchase from them again. Nor should you.

Purchased a book brand new, recived it completely damaged and they offered 15% refund not a exchange or full refund upon return. Want a quality new book. Don't buy here.

I ordered a book for school, it was a week before a shipping label was created, 2 wks later still no book!