• GoPowerSports

GoPowerSports

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Overview

GoPowerSports has a rating of 2.1 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GoPowerSports most frequently mention customer service problems. GoPowerSports ranks 7th among Go Karts sites.

  • Service
    14
  • Value
    14
  • Shipping
    14
  • Returns
    9
  • Quality
    13
Positive reviews (last 12 months): 12.5%
Positive
1
Neutral
0
Negative
7
6
See all photos
How would you rate GoPowerSports?
Top Positive Review

“Good People Very Knowledgeable”

KENT Y.
3/21/20

I Have Ordered A Lot Of Stuff From Go Powersports They Have Been Great. The Guy That Sits At The Very Front When You Come In The Door, Needs To Work A Little On His People Skills, But He Ain't So Bad After A While. I Think He's One People That Takes A Little Bit To Come Around.To The People That Complain About Them Taking Back Merchandise To Their Defence, It Does Say For You To Know What You Wan't Because Somethings Are None Exchangeable.

Top Critical Review

“Possibly the biggest scam company for power sports you can find.”

Jose R.
7/19/21

They won't work with you, they won't answer you. They don't care about your money. They don't care about your problem. And you can't return anything, sounds like a scam to me I'll never order from them again. Good luck getting your money back if there is an issue because they simply will ignore or deny any request for return. To get my money back I had to go to my bank

Reviews (43)

Rating

Timeframe

Other

Thumbnail of user joser984
1 review
2 helpful votes
July 19th, 2021

They won't work with you, they won't answer you. They don't care about your money. They don't care about your problem. And you can't return anything, sounds like a scam to me I'll never order from them again. Good luck getting your money back if there is an issue because they simply will ignore or deny any request for return. To get my money back I had to go to my bank

Tip for consumers:
Don’t ever buy from gopowersports

Products used:
None they wouldn’t fit on my 196cc hisun I’m going to my bank tommorow to dispute one more order

Service
Value
Shipping
Returns
Quality
Thumbnail of user jacobs612
1 review
2 helpful votes
February 3rd, 2021
Verified purchase

I ordered and received a broken Tillotson 212, and have gotten ZERO COMMUNICATION any time I reach out.

I have sent TWENTY-FOUR emails and they responded immediately about easy fixes (unseated spark plug/smoking), but have received ONE response about the engine. When I realized I could no longer figure out why a brand new engine won't run, it has been radio silence.

I have never purchased from a least-communicative company in my life.

For a company who received $600 from a customer in a month, they must hate return-buyers. They have time to promote, shoot and edit great tutorial videos, but no time to communicate with customers.

Tip for consumers:
Don’t.

Products used:
Tillotson 212, Juggernaut pulley, Torque Converter kit

Thumbnail of user davidp5038
1 review
0 helpful votes
February 9th, 2023
Verified purchase

I guess the fault is partially mine i didn't read the fine print. The 10% first time buyers discount coupon doesn't actually apply to the vehicles they sell. There is a unclear hinting of the disclaimer in very very fine print at the bottom of the coupon. Also its a small company that probably fills hundreds of orders a day so no doubt they are very busy. The order for some shocks and a mini-bike was partially filled and shipped within 3 days. I received the Bike in under two weeks from TX to NC. In my case R&LCarriers were used to ship the bike. It was in good shape and the shipping cage was not bent anywhere. The driver was courteous and even pulled the package up the drive way and into my garage without me asking him to do so. I highly recommend R&L carriers if you have a choice. I received a phone call notifying me when they were in the area.

Tip for consumers:
Read the fine print.

Products used:
Trailmaster.

Service
Shipping
Thumbnail of user kenty4
1 review
2 helpful votes
March 21st, 2020

I Have Ordered A Lot Of Stuff From Go Powersports They Have Been Great. The Guy That Sits At The Very Front When You Come In The Door, Needs To Work A Little On His People Skills, But He Ain't So Bad After A While. I Think He's One People That Takes A Little Bit To Come Around.To The People That Complain About Them Taking Back Merchandise To Their Defence, It Does Say For You To Know What You Wan't Because Somethings Are None Exchangeable.

Thumbnail of user forrestc43
1 review
1 helpful vote
April 17th, 2022

I order tillison 212 stage 2 everything came nice and packed nicely I'm impressed with their service will do business with them again

Tip for consumers:
Just order it

Products used:
Engine

Service
Value
Shipping
Quality
Thumbnail of user doodleb
2 reviews
8 helpful votes
August 6th, 2020

I placed order on July 23 for the fully adjustable motor plate and wasn't shipped until July 27th. And I have yet to receive this order. As for my previous order "stage1 Kit" comes with ( exhaust-pipe air-intake filter and main jet. With extras add-ons for extra cost witch is supposed to be OPTIONAL! And I paid +$20 for an extra exhaust pipe. And they only shipped me the exhaust pipe I paid extra $20 for lmfao!

This company is a Disgrace

Thumbnail of user druh
2 reviews
6 helpful votes
September 29th, 2023

Cost of shipping will kill you, and shipping too slow. Customer service is some what difficult as your always rushed when seeking answers

Value
Shipping
Returns
Quality
Thumbnail of user brycem148
1 review
0 helpful votes
November 20th, 2023

Made a sizable order around 600$ then I realized I needed to make a small change to the order not but a few hours after I placed it. They were unable to make the change. So I just canceled my order. I was able to find the same parts at much cheaper prices than Go power sports had.

Service
Value
Thumbnail of user noahb89
1 review
6 helpful votes
May 24th, 2020

I have recently ordered a pipe for my mini bike. First thing i have noticed is that the welds were too fat to have the bolts fit on them. Second the pipe i ordered from the website came very dirty and used! Id never believe id ever experience something as crazy as this. I dont even know what to say thats just one big shame from a shop in texas.

Thumbnail of user albertov30
1 review
3 helpful votes
February 20th, 2020

I order a header for my predator 212 hemi when it arrived to my place i opened it to see a rusty part but on the site looks new not even dirty but when i got it looked like if it's been in a backyard ridiculous new customer and will never order from there again i spoke to some idiot and he said i could paint it or return it like really

Thumbnail of user benjaminp140
1 review
5 helpful votes
May 26th, 2020

Once you've placed your online order and they've been paid, it's painfully obvious they couldn't care less. Their customer service is terrible. My last order was for 2 simple throttle cables, they charged me for 2 and then just sent one. Now it's my problem to approach them for a refund. A real vendor that cared wouldn't even make a customer have to ask, they would be empathetic to the fact that they charged you for something they didn't deliver and issue a refund. I will find another vendor in the future.

Tip for consumers:
Read the reviews BEFORE you buy from them. They aren't great at all.

Service
Value
Shipping
Returns
Quality
Thumbnail of user w.stump
1 review
0 helpful votes
March 8th, 2024

After buying a mega moto kit, suspension kit and battery box, I discovered a few fittment issues. Like the battery box they make and sell having no clearance from the chain. After several emails with zero response, I found my own way. If you expect any help with assembly, you will be disappointed. These guys are just a YouTube channel pushing Chinese products!

Thumbnail of user mmsjwswafford
1 review
0 helpful votes
April 28th, 2023

Ordered a part for my grandson. Once received the item didn't work out. He placed all items back in box and sent back. A week later I called to see about refund. I was told not all parts were in box. Grandson said yes they were. I called today and said just send back, I asked how much I needed to pay for postage. I don't know I'll have to call you back after I talk to shipping. We'll it's 4 hours later and still have heard NOTHING.

Service
Value
Shipping
Returns
Quality
Thumbnail of user donaldf664
1 review
0 helpful votes
September 22nd, 2023

Brought my grandsons sea-doo spark to them for repairs. They did not know how to fix it or were unwilling to. Droped it off first on August 23. Went back to them August 26 still not working. Called twice got the runaround, same answer.Called September 8 not repaired. Called the last time September 19 they had not repaired it. Lots of BS. Picked it up the next day still in the same condition as it was when it was taken in for repairs. Go Powersports/ Go Elsewhere. Don

Tip for consumers:
Do not recomend this business

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user justini28
1 review
1 helpful vote
January 14th, 2021

I bought a clutch from go power sports that engages at idle I tried to contact them for several days and actually had talked to a few different guys Oliver and Scott neither could give me an answer nor could they give me a call back or an email so after a full week I have given up trying to contact them so I guess I am stuck with a clutch that is engaging at idle

Service
Value
Shipping
Returns
Quality
Thumbnail of user bruceb667
1 review
5 helpful votes
August 2nd, 2020

I recently purchased a Trailmaster 150 XRX kart unassembled and had it shipped to me out of state. It arrived within two weeks. I assembled the kart with my grandson as a project. There were three issues that surfaced following the build that I needed assistance with. Two were factory electrical and one was mechanical having to do with the rear disk brake. Called and spoke with person on phone who said they would have knowledgeable person call me back next morning Didn't happen. Called back multiple times... no answer with voice mail full. Sent request for assistance message via website customer service request. No response for over two weeks. Bottom line, once they get your money they don't care about you as a customer. My advice is to find another entity to do business with.

Thumbnail of user johnn1426
1 review
1 helpful vote
January 21st, 2021
Verified purchase

Don't order from them ordered parts they sent us the wrong parts.The numbers they have listed don't work horrible customer service

Thumbnail of user rons140
1 review
8 helpful votes
September 5th, 2017

The kit I ordered for my predator 212cc came with a header flange with incorrect mount hole spacing and a paper gasket to match. The kit wasn't to include an exhaust gasket. I reamed out the holes to make the header fit and used my old gasket. I then sent an email to notify the company. Greg responded apologetically and said he'd send the correct gasket "as a spare".
The next morning, Tim emails me telling me that they checked their remaining kit manifolds and all fit doubting my story! What? I wasn't asking for a refund, just letting them know of my disappointment! Tim impressed upon me what a jerk he is and that he should take some classes in customer service.
The following day we ordered 2 stage 2 kits and flywheels from a competitor. There will be another ordered later this month. If you order from GoPowerSports, better hope you don't have a problem!

Thumbnail of user jamess7960
5 reviews
0 helpful votes
June 29th, 2023

Ordered a camshaft & springs from JAMIE on phone. Received parts camshaft didn't match my camshaft the bearing journals were different. Contacted GPS & JESUS sent another cam exactly like the 1st one. Sent both cams & springs back via USPS with the provided label. Now they say that they didn't receive even though my recipe shows. Delivered.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tylorm17
1 review
0 helpful votes
February 26th, 2024

Paid over 120$ for an axle that was supposed to be here 4 days ago no one knows where my package is I want my money back this is bull $#*!

Tip for consumers:
I want my money back I'll order from a site that cares about there customers

Products used:
Cv axle for hammerhead 250 but it never came in and no one knows where it is

Service
Value
Shipping
Returns
Quality
Thumbnail of user briane557
2 reviews
2 helpful votes
August 8th, 2020

I bought a torque converter part from these guys, and I specifically ask if it came Washers in the bolt to install it. Guess what it didn't. So I asked them if they could send me those parts. Never heard back. So I asked them again. Never heard back. So I asked them again threatening to write a bad review. They told me what parts Washer and bolts I need and what size they were. I went and bought what they said yes were not the right size. I replied back to the email they sent me, and the guy said oh I screwed up here's the right size. Went and bought those GuessWhat wrong size. These guys are complete $#*!ing idiots. I wish I would've looked at the review before I ever bought anything from them. You've been warned!

Thumbnail of user jasons1225
1 review
3 helpful votes
April 6th, 2020

Ordered a tire and was sent wrong size. Had to pay to send it back then they only did a partial refund. Will never do business here again! I would think a company from TEXAS would do a better job!

Thumbnail of user wesleys139
1 review
0 helpful votes
February 18th, 2021

Go Power Sports set me up with the right carburetor and had it all set up for my mini bike... these guys are top notch.

Products used:
VM26 Mikuni carburetor and a mini muffler

Service
Value
Shipping
Quality
Thumbnail of user jacobs739
1 review
0 helpful votes
September 17th, 2021

Over the last year, I have tried countless solutions to counter the problems that I have been having with the Predator non-Hemi stage 2 kit that I ordered. I have watched every Youtube video available on the topic, particularly by gopowersports sponsored creators, and have replicated their instructions at home to the finest detail. I think that it is dishonest of them to sell these parts to enthusiastic buyers who have just seen one of their sponsored Youtube videos and want to have more fun with their go-kart or minibike, only to have their engine ruined because of the quality of parts that were installed or instructions that are given by various sponsored Youtube channels. Then to refuse any kind of reimbursement or replacement because the fine print of their website denies responsibility for these issues, just makes the whole process even more dishonest and infuriating.

Before I spent over $500 on these parts from your website, I used my go-kart to put smiles on the faces of my little cousins during family gatherings and to entertain my friends on countless nights and weekends. Additionally, this go-kart has a great deal of sentimental value to me as it was passed down to me by my father who bought it when he was just 15 years old from a close friend. I spent countless hours restoring it, but the original engine soon gave out. I bought my Predator engine with the intention of modifying it with parts from this website, and have now spent over $500 on parts and many hours of hard work trying to get it to run, but to absolutely no avail. In fact, I have broken many components of the engine, and will not be able to bring it back to stock.

I am still waiting for an email response from this site's sales representatives. I emailed them a week ago and have no heard anything back. Would not recommend.

Thumbnail of user janp186
1 review
3 helpful votes
June 8th, 2020

I did place the order May 02,2020 after 35+ days no parts no money no email answer no telephone answer, no communication at all from this money grabber company. Stay away from them!

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About the business

Discount go kart parts and go kart engines. Gopowersports is truly your only one-stop-shop for all your go kart parts needs. Gopowersports has serviced the go kart industry since 1974. We stock go kart parts for the following manufacturers: TrailMaste...

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