Goodwill

Goodwill has never really helped the community. Single parents in need gets laughed at by this greedy organization. The founder lives in a multimillion dollar home while people in need gets turned down for help.
I always urge people to donate else where. Such as local thrift shops and salvation army. As they really will go out on limb to help those in need.
Over priced on top of everything else that's wrong with this nothing but profit and tax deducted BS

I go to goodwill in lebanon, hermatage, donalson, mt juliet, nashville, and hendersonville tn. Quite often, the product is used, so your taking a chance, you can get some good deals, and some not so good deals, i feel it's better paying a little for an expensive use product, that last forever, then paying for a cheap new product that last a month, clean bathrooms, lots of parking, and the people working there are very nice

Overpriced, greedy, immoral criminals. They ruined the concept of thrifting and the company. Managers tell employees to purposely price things high because someone will buy it or it will get tossed. They also, after tax writeoffs, do not even pay the workers. Shameful and disgusting face of capitalism.

The manager is rude and does not help people but has good items and i got a couple lucky finds of video games

They price items at retail or at best ebay pricing. Unfortunately, the items are not tested or even properly inspected. Even when something goes "on sale", it is still priced way too high for the fact someone didn't want it and donated it to them in the first place. I purchased an item a month ago and have written 3 times requesting status of where it is but only hear crickets. And yet they keep the money... No way to run a business or garner support of the community for donations.

They take freely donated goods by hardworking Americans who want to help people, they auction it off online at near or sometimes retail prices and they use the money to pay WORKERS to WORK FOR THEM. If that's not definition of modern day slavery I don't know what is. Its also Fraud. This is not goodwill at all. It Self funding, for profit, not nonprofit. I would have been nonprofit if the money was used to feed and house people. Not to hire and train people to do a job, especially disabled people who should not be working at all.

Placed order, didn't receive any response what so ever after the purchase. Ordered on the 1st of Jan. 2023. I've sent multiple emails requesting info. About my order. No one has ever replied. On the website, it clearly shows my purchase, my credit card was charged. No communication, no status change, no shipment tracking, nothing. It's now been 9 days, Nothing

I ordered three items off the goodwillfinds website. One came broken, and two things never arrived. I have now emailed 8 emails over the course of two months and I have had no luck getting anyone to refund me for my purchases or at the minimum contact me to tell me what is going on. They committed fraud since they kept my money and nothing was given in return. I had to contact my bank to get my money back. The whole thing was the worst online experience I've ever had with a company, so if you're thinking of shopping with them seriously just don't.

I have placed many orders with this website. I have not received over a sixth of the orders. I have received a few wrong items. Three items broke in transit. This website hides broken parts of things. I have sent numerous emails since 11-25-2022. There does not seem to be customer service.

Goodwill has become outrageously priced. Who wants to pay retail/more than retail price for USED items. People need to stop shopping at these stores. They receive FREE donations, charge astronomical prices and pocket the money. As usual, the rich get richer. I will not EVER walk into one of these stores again. What a JOKE!

I purchased Ray ban sunglasses online from Goodwill Columbus 023, the glasses came with certified Authentic certificate. I knew they were fake the minute I picked them up, not to mention the nonexistent serial # on the glasses...they are not even a good fake. Now what?

Awesome deals great selection, great accurate description of used items. Sometimes you get outbid. I have been shopping, bidding for years probably since 2008. No complaints.

I ordered 2,237.04 between 24 items. After the packages all came in. There were 4 items missing, it took me almost 3 weeks to find out my items had been cancelled and after all the hoops. There is no way to directly complain to the main e-commerce office. They don't reply to the in site portal... They commited fraud and didn't even care.

I've been here 2 times and both times I've had problems... The first time all the employees were talking to each other and never asked me or anyone if they need help,

The second time I went which was a week ago June 2023... An employee named KOBE was extremely rude

Him and another Hispanic young girl were both in the back of the store

I waited for 10 minutes in front with no employees at the register or anywhere in the front of the store

This organization as a whole can not be trusted. Right down to the employees. Use to shop in stores for years and that went to hell. Tried online which I never thought was a worse experience. No accountability across the board. More lost items, electronics that don't work, or their fall too is abandoned. You are actually better shopping with ebay where as a buyer you are covered in the event of fraud which seems to be common place with this organization. Just look at their Better Business Report where there is 10% resolved issues out of 100%. That pretty much says it all. What is abandoned is any morals anyone must have to work for this place. "Putting people to work" on the backs of others. That should be their moto. I'm surprised they haven't been shut down yet. Again shop with ebay where at least you are covered as a buyer.

Goodwill stores are horrible places to shop. They get everything for free, then charge high prices. They do not encourage mask wearing. There is no social distancing. Workers are not protected. Managers reward lower management who are rude and lazy.

They WONT let you use the dressing rooms now because they DONT want to hire anyone so your FORCED vto buy something you CANT try o! THEN you DONT get a refund of your MONEzy when you try to return it ONLY "store credit" which is bull crap. Their prices have gotten ridiculously high and their customer service is HORRIBLE. I d int vto buy clothes here anymore because I can't try them on
They are LOSING money not saving it. Covid is no longer an excuse to shut down dressing rooms!

If Goodwill is suppose to be charitable and helping the community then why have they taken books out of the stores? I watched as huge boxes were being loaded into trucks to be disposed of and not put out on shelves. I aske the manager why. He stated because they are too big a hassle. What? Really? Instead of promoting or helping people to read more they prefer to dump them because they are too much of a hassle. Give the books away, I guaranty they will disappear with no hassle. So so very sad that's what Goodwill has come to. I truly hope people read this and pass it along. Shame on you Goodwill.

Snopes, urged people not to donate to several organizations including Goodwill, stating, "CEO and owner Mark Curran profits $2.3 million a year. I'm urging people not to buy from Goodwill!
I visited my Goodwill Neighborhood Store Today. The price on a few small statures was listed $12.99 EACH, and Three-Dollar Tree Candle Holders were $3.99 Each. I learned from the Manager,
The person hired for that job looks at the object and determines how much she/he thinks it's worth. The reflection on the pricing at the Conway store is more for profit than Charity! Who is pricing the items at your neighborhood, GoodWill store?

I have a local Goodwill I go to and I love checking their site.

I've been a good worker and got treated poorly then got chosen over a lazy employee, I've always shown up on time and early at times then I get fired out of nowhere because I "slammed" a door at someone who was threatening me then getting in my face, I told hr that I wasn't comfortable and safe in my work environment then few days later I got called to be fired, I don't know what I did to deserve this but I've been working there since August, Don't apply at goodwill Alexandria they will hype you up then later down the line fire you for something ridiculous.

The prices on their sneakers are genuinely laughable. There's no way they actually sell these. Beat up white forces for 300. Busted off whites $1k. Non retro Js for $400 lmao

So tell me goodwill, for all the donations you receive, do you think it's great to price gouge the public and the people who need you. You make me sick! I will never donate to you again