• General Mills

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Overview

General Mills has a rating of 1.11 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. General Mills ranks 1059th among Food & Drink Other sites.

  • Service
    1
  • Value
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate General Mills?
Top Critical Review

“Poor Consumer Care Response”

Colleen B.
9/28/22

I recently contacted General Mills regarding my recent purchase of their Old El Paso taco shells. The boxes were crawling with tiny insects when I opened them. After submitting pictures and my concerns, plus subsequent follow-up questions and pictures, I finally received a coupon to replace the products. They coupons for the products came with a form letter, 6 weeks after my complaint. I'll throw them in the garbage before I ever purchase this product again.

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user colleenb589
1 review
0 helpful votes
September 28th, 2022

I recently contacted General Mills regarding my recent purchase of their Old El Paso taco shells. The boxes were crawling with tiny insects when I opened them. After submitting pictures and my concerns, plus subsequent follow-up questions and pictures, I finally received a coupon to replace the products. They coupons for the products came with a form letter, 6 weeks after my complaint. I'll throw them in the garbage before I ever purchase this product again.

Thumbnail of user leonas66
1 review
0 helpful votes
February 7th, 2023

I bought two boxes of lucky charms to get a free lanturn.a few days later I look into getting a lantern.and the promotion dates ends 12-31-22.i called them to see what I can do to get this lantern and all this guy Phil can say is [ i should have read the box before I purchased it] that was really rude.they should put there promotional dates for products the same as the out dated date for the
cereal.it doesn't take wizard to figure that out.my granddaughter is very upset.

Service
Thumbnail of user lorib108
29 reviews
47 helpful votes
March 22nd, 2018

14 Grams of SUGAR. I would not call that HEARTY Take out the SUGAR and see how many you sell of them. WAY To SWEET sugar is not healthy

Thumbnail of user jeang749
1 review
0 helpful votes
July 16th, 2023

I am absolutely disgusted by what was inside of our box of Reeces Peanut Butter Puffs. We opened the bag and literally hundreds of tiny black / red bugs were inside the box enjoying the cereal before me. I will never buy another box of cereal again after dealing with that and a $400 exterminator fee as the bugs keep appearing in my brand new kitchen. Absolutely disgusting.

Thumbnail of user sarahgretchenfin
1 review
0 helpful votes
September 11th, 2023

I have been eating these for years but am stopping. Hate that they use canola oil that hardens arteries. Hate the new packaging that requires scissors to open. I hate this product now, wont buy again, and wonder how General Mills is so stupid about food and packaging when that is their only business.

Thumbnail of user susans4378
1 review
0 helpful votes
March 9th, 2022

The cinnamon brand of keto cereal leaves an awful after taste. It taste like soap. We do like the chocolate, but are forced to buy the two boxes together. We purchased it at Costco.

Products used:
Wonderworks Keto Friendly Cereal. Cinnamon flavor

Value
Quality
Thumbnail of user thomasa1497
1 review
0 helpful votes
March 17th, 2023

I TRIED CALLING GM ABOUT THE INGREDIENTS IN MY BREAKFAST BAR. IT STATES THAT IT HAS "BIO-ENGINEERED FOOD PRODUCTS " AS AN INGREDIENT. THE PEOPLE I TALKED TO ARE FROM THE PHILIPPINES AND HARD TO UNDERSTAND. THEY GAVE ME A RUNAROUND AND HAD NO KNOWLEDGE OF WHAT THESE INGREDIENTS ARE. JUST ANOTHER WOKE COMPANY THAT I WILL NEVER SUPPORT AGAIN.

Thumbnail of user jiml117
1 review
1 helpful vote
March 26th, 2017

General Mills granola bars are advertised as having no artificial sweeteners in bold letters / however the 2nd ingredient is corn syrup! Yeah not so much why LIE General Mills

Thumbnail of user jc109
17 reviews
31 helpful votes
July 31st, 2016

General Mills is using modified corn starch in their Chex Mix snacks.

I prefer not to eat products containing GMO when I'm trying to eat natural to be healthy!

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About the business

General Mills: A U.S.-based food company. We serve the world by making food people love, providing quality brands in more than 100 countries on six continents.

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